Mike and the Blue Haven were wonderful to work with from start to finish of building our pool. Very responsive and great at communicating throughout the entire process. Even once the project was complete when we had questions, etc they always respond in a timely manner and are helpful. Would definitely recommend talking to Mike and team if you are putting a pool in!
I built a pool in central Indiana with Blue Haven last spring/summer. I just did a small, simple pool: 14x30 feet, no water features, no diving board. Overall, it was a very positive experience. I have recommended this company to my friends and family.
Positives:
1) very friendly staff! Nathan worked with me throughout my entire project once I had a signed contract. He was especially helpful with permitting with the City and my HOA.
2) Communication with me about timeline was excellent. Nathan called or texted me regularly with expectations for the week ahead and what the delay would be if unexpected weather should hit. Weather or design changes will delay your project. Do your research and know what you want before you begin, and you'll have no need to amend anything. They had my entire pool constructed in record time.
3) Tom, the on-site project manager is just all-around wonderful. He was so helpful in keeping things running smoothly between the pool company and the general contractor I was using for the pool deck and patio. (I did not use Blue Haven for the pool deck.)
4) The finished product seems high-quality so far! The tile, the gunite, the lights, etc are all beautiful! I'm very happy with my pool!
Negatives: I was new to pool ownership and knew nothing. There were a lot of things that I wish had been explained to me before signing a contract:
1) The homeowner is responsible for hiring a plumber to connect the pool heater to the gas line. This goes beyond just running a gas line and providing a stub (which the homeowner is also responsible for). This will be expensive.
2) If you have an auto-cover installed, you will not have travertine on all 4 sides of the pool perimeter. The lid on the cover replaces the travertine. The rendering I was given showed travertine on all 4 sides. I was really disappointed by this.
3) If you upgrade your gunite to include the colored specks, do not expect it to change the appearance of the gunite much. I'm told that it will extend the life of my gunite. Time will tell.
4) Your startup instructions will not include much. I was clueless about pool chemicals, and I was just told that if I didn't balance them correctly, I could ruin my gunite. However, no one would give me any advice about managing the chemicals except to hire a pool maintenance company. The pdf they provide with instructions for initial care of gunite really scared me. I was terrified I was going to ruin the pool if I made the wrong move! However, once I got the chemicals initially balanced, it was a piece of cake for the rest of the summer!
Mike and his team at Blue Haven Pools did an incredible job transforming our backyard into a true outdoor oasis! They built a 44-ft gunite lagoon-style pool with a hot tub and fountains, and we couldn’t love it more. The quality is top-notch, the price was great, and the entire process was smooth and timely—everything was completed with no issues. Communication was excellent throughout, and they truly went above and beyond to make our vision a reality. Highly recommend Mike and Blue Haven Pools for anyone looking to build their dream pool!
Our pool was installed by Blue Haven in 2023. We had to be patient throughout the process as we learned there are many factors that can affect the timeline of the pool construction. We ultimately got the perfect pool for our needs and have been swimming for months. We’ve had to reach out to Tom twice this summer and he was very prompt in coming out and walking us through what needed to be done. Our pool was designed to be a spa at one end and it has turned out to be great for us! We can even swim into early November. We had a waterfall installed in the corner (courtesy of our amazing landscape designer Lowell at ProCare Horticultural Services) and it works wonderfully with our pool. The other factor we love is that the pool maintains its heat well so the heater isn’t always running…saving us money. I would recommend Blue Haven for a pool!
Blue Haven Pools did an excellent job on our pool and backyard project, coordinating timely completion by all subcontractors involved. Dig date to water in the pool was as quick as we could have hoped for and they followed through on all punch list items.
Mike Rutherford assisted us by providing many suggestions that we chose to proceed with. Tile paver decking, waterfalls, outdoor kitchen and other transformed our backyard and we just love it!!
Mike and all with Blue Haven were very pleasant and professional to work with and we highly recommend.
We recently had our second Bluehaven pool installed by Mike Rutherford and his team. Our first pool was installed 18 years ago and served our growing family wonderfully well. We built a new home two years ago and used Blue Haven’s services again. Both pools have been gunite and we have been very impressed and pleased with the quality of the product. Another reason we have used Blue haven Pools is because Mike and his team have been very responsive to any follow-up issues that we have had. We have friends who have installed Blue haven Pools with the same great results. We can highly recommend Blue haven Pools.
We chose Blue Haven because they were the only pool company who returned our initial call in a timely manner. Our sales person, Jamey, was very pleasant to work with. The office manager, Amy, communicated well and quickly addressed any concerns that surfaced during construction. The quality and beauty of the completed pool is top-notch.