I really love my electric bike! The owners have extensive knowledge on all the bikes and I had many choices to choose from to fit my needs. They are also professional In every way with excellent customer service! I was given in-depth instructions and long trial rides to close in on my final choice. I couldn’t be happier with my bike!
Reply from EBike Store - BeneFit Electric Bikes2026.05.12
Thank you so much, Linda! We're thrilled to hear how happy you are with your bike and that you appreciated the guidance and service. Enjoy every ride! 🚴♀️
Phyllis Ryan2026.05.11
The owners, Gary & Michelle, & all their employees are beyond amazing at this shop. They know their product & go out of their way to make sure you get the eBike that is perfect for you: size, weight, comfortable ride, best accessories for your particular ride style, even our little Yorkie has a comfy ride now … I highly recommend that you visit them if you are in the market for an eBike. I would rate them 10+!!
Reply from EBike Store - BeneFit Electric Bikes2026.05.12
Thank you so much, Phyllis! We're thrilled to hear you had such a great experience, and that even your Yorkie is enjoying the ride! Your kind words about Gary, Michelle, and the team mean a lot to us. Happy riding! 🚴♀️🐾
Reply from EBike Store - BeneFit Electric Bikes2026.05.10
Thank you, Catherine! We truly appreciate your support and are delighted to know you had a positive experience with us 😊.
Mark Reimer2026.05.09
Great place to get an Electric bike. The store owner took great care to explain everything and let us ride on a nice safe street nearby. Price was right and they service everything. We got the perfect Ebike. If you are thinking about Amazon, I recommend you go in person and get that personal touch here. It is well worth your time.
Reply from EBike Store - BeneFit Electric Bikes2026.05.10
Thank you, Mark! We're so glad you enjoyed your experience and found the perfect Ebike. It's great to hear the personal touch made a difference. Your recommendation means a lot to us. Happy riding! 🚴♂️✨
Jessica Fields2026.05.06
recommends
We had a great experience at BeneFit Electric Bikes. They custom ordered exactly what we wanted. They kept us informed along the way and helped us make decisions that work best for us! We love both of our trikes! The owners were honest and friendly. It was a real pleasure doing business with them!
Reply from EBike Store - BeneFit Electric Bikes2026.05.02
Thank you so much, Maria! We truly appreciate your support and are delighted to know you had a positive experience with us 😊.
Jessica Fields2026.04.29
I had a great experience at BeneFit Electric Bikes. I purchased a tricycle e-bike from Gary and Michelle, and I couldn’t be happier with both the product and the service.
They were incredibly fair, honest, and helpful throughout the entire process. From the moment I walked in, they were welcoming, kind, and genuinely interested in making sure I found the right fit for my needs. It never felt pushy—just honest guidance and great customer care.
Their store is clean, well-organized, and has a really friendly atmosphere. You can tell they take pride in both their business and how they treat people. As Christians, their values really come through in the way they operate—with integrity and kindness.
I would highly recommend BeneFit Electric Bikes to anyone looking for a bike or just wanting to support a business that truly cares about its customers.
Reply from EBike Store - BeneFit Electric Bikes2026.04.30
Thank you so much, Jessica! We’re thrilled to hear about your positive experience with Gary and Michelle. Your kind words mean the world to us, and it’s wonderful to know you love your tricycle e-bike. We appreciate your support and hope you enjoy many happy rides ahead! 🚴♀️✨
Chris Rusnak2026.04.29
Michele and Gary are amazing! Bought an Addmotor trike in a custom color and they were so helpful in every way. Dave and Gary delivered the bike and were very thorough in explaining everything about it. Definitely recommend everyone to stop in, absolutely love riding every day and already have over 300 miles on it! Thanks Benefit!!
Reply from EBike Store - BeneFit Electric Bikes2026.04.30
Thank you, Chris! We're thrilled to hear you’re loving your custom Addmotor trike and the experience with our team! It’s fantastic that you’re already enjoying so many miles on it. Keep riding and having fun—your recommendation means a lot to us! 🚴♂️✨
Jamie Runnoe2026.04.29
Staff is super customer service ,informative, and helpful sold us 3 great bikes .
Gary and Donna run a gamble shop! They are very Friendly and Professional! Looking forward to getting my Add Motor bike that I ordered today Thank you two for having that shop! 🤙🏻❤️🇺🇸
Reply from EBike Store - BeneFit Electric Bikes2026.04.24
Thank you so much, Jimmy! We're thrilled you had such a great experience with Gary and the team. Your kind words mean a lot to us! 🚴♂️✨
Linda Riccardi2026.04.21
This is my 3rd e-bike purchase from BeneFit Electric bikes - I can’t imagine doing business anywhere else. The customer service is top-notch, pricing is reasonable, and follow up support spot on. Their accessories are plentiful and priced right. Highly recommend - you won’t regret it!
Reply from EBike Store - BeneFit Electric Bikes2026.04.21
Thank you, Linda! We're thrilled to hear about your continued trust in us and your positive experience. Your kind words about our service, pricing, and support mean a lot. Enjoy your new e-bike and happy riding! 🚲✨
Todd Van Sickel2026.04.20
Dave and Gary were very helpful. Dave explained and demonstrated the features and benefits of the various e-bike models and helped us to pick out bikes that would match our experience , needs, and expectations. Customer Service exceeded our expectations to meet our unique requirements and was friendly and responsive . Highly recommend the bike shop
Reply from EBike Store - BeneFit Electric Bikes2026.04.21
Thank you, Todd! We're thrilled to hear how helpful Dave and Gary were in finding the perfect e-bikes for you. It's great to know our team exceeded your expectations—your recommendation means a lot to us! 🚲✨
Paul Steen2026.04.18
BeneFit Electric Bikes is a great experience. The test drive was great and made all the difference. Would recommend buying your new ebike from BeneFit.
Reply from EBike Store - BeneFit Electric Bikes2026.04.19
Thank you, Paul! We're thrilled the test drive made a difference for you. Your recommendation means a lot to us. Enjoy every ride on your new e-bike! 🚴♂️✨
MicroMadMan2026.04.16
My girlfriend and I just got a pair of Gomad Veoltric E-bikes from this store and they are amazing people! Super friendly, very knowledgeable and honest. They'll walk you through every single type of model and walk you through what each is good for and make sure you find the right bike for your needs! I genuinely can't recommend this shop enough!!
Reply from EBike Store - BeneFit Electric Bikes2026.04.17
Thank you, MicroMadMan! We're thrilled you and your girlfriend are loving the Gomad Veoltric E-bikes! 😊 It’s great to hear our team could help you find the perfect match. Enjoy your rides and don’t hesitate to stop by if you ever need anything! 🚴♀️🚴♂️
David Von Davidson2026.04.16
Great friendly staff that is fully informed & informative about their product. Michelle gave me a full hour+ demo & test ride, that really flew by, of three of the best model bikes that I'd looked @ for a comparison of each so I could get a feel for what I really wanted.
In the end I took a week to shop around, but went back to PEDEGO for the personable & knowledgeable customer service, the warranty (that really makes the price a bargain when compared to many other top names) & of course my Trail Tracker, which I love & has made getting around during the hottest time of year a literal 'breeze.'
I'd recommend anyone looking for an e-bike to stop here FIRST then go ahead & look around, if you have the time, & see if any other local shop offers the quality, customer service, or guarantee you get from this brand & store.
Lastly, if price is as much of a concern for you as it is for me, take it from a guy who pinches a penny so tight he has the image of Lincoln permanently debossed in his thumb, you'll end up right back here @ PEDEGO Palm Coast.
Edit: March 2026
So I just have to add; the name may have changed but the friendly service has not.
I recently had a brake cable snap on me over the weekend, was so worried about how long I'd be without my Trailtracker, but I got to the shop early & despite Gary & Michelle having "20 plates spinning" they managed to squeeze me in & took care of my problem in less than an hour.
I couldn't be more happy about spending my $ at BeneFit E-Bikes of Palm Coast.
Reply from EBike Store - BeneFit Electric Bikes2026.03.12
David, thank you for your thoughtful and detailed review! We're thrilled to hear about your great experience with Michelle and the team, and that you’re loving your Trail Tracker. Your continued support and recommendation mean the world to us. We’re always here to keep you riding smoothly! 🚴♂️✨
David Swanson2026.04.14
I had an excellent experience with Cher, Michelle and Gary. They were extremely detailed in explaining everything about the bike. Cher took me out for my trial ride with 2 bikes. I choose the Nomad 2. Michelle was instrumental in getting me on the correct size bike. Check out and pick up was a breeze.
Definitely check out BeneFit if you're getting an ebike. You won't regret it? Super customer service.
Reply from EBike Store - BeneFit Electric Bikes2026.04.16
Thank you so much, David! We're thrilled to hear about your excellent experience with Cher, Michelle, and Gary. Enjoy your Nomad 2—great choice! 😊 Your feedback means the world to us, and we’re always here to help with any future needs. Happy riding! 🚴♂️
Jay Wagner2026.04.14
An e-bike purchase is an investment in transportation, recreation and health. So it is important where you buy your e-bike. As a long time e-bike rider, I recently purchased my new e-bike from Benefit Electric Bikes. The entire team from the owners Gary and Michelle and their entire staff is knowledgeable and professional. They will spend the time with you to be sure that you get the bike that fits your needs, not the bike they want to sell. No high pressure sales tactics, just honest information. Benefit has an extensive selection and inventory. They match online prices for the brands they carry. And I can tell you from personal experience that they stand 100% behind their sales and service.
Reply from EBike Store - BeneFit Electric Bikes2026.04.16
Thank you, Jay, for sharing your wonderful experience! We're thrilled to hear that our team and approach met your expectations. Your trust means everything to us, and we’re glad you found the perfect e-bike. Happy riding! 🚴♂️
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