Beloved Homecare Reviews

Helen Smith 2026.01.31

     

We have been using Beloved as the care provider for our mum, who has Alzheimer’s, for over twelve months now, and we couldn’t be happier with the service. Just before Christmas our circumstances changed and we needed additional care put in place quickly. April and the team were incredibly supportive and accommodated our needs as swiftly as possible, even during the busy Christmas period. After the New Year, we reviewed and adjusted the care visits, and this was all handled efficiently and without any issues. The carers who provide the day-to-day support are kind, compassionate and highly professional. We are so grateful for everything they do. We are extremely pleased with the care Beloved provides and would highly recommend them.

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Linda Chappell 2025.10.23

     

Ever since mum has required care Beloved home care have been there. The ladies who care for mum are kind and caring.They ask mum if she requires anything, they chat to her and take in to consideration her opinions. Communication between the carers and the family is excellent any issues they text us or leave a message in our communications book.I can also call and chat to someone. The carers use their initiative whilst caring for mum attending for all her needs changing sheets ,clothes ,pads and putting soiled towels in the washing. Doing the washing and if the machine is full of washing empty it and hang the washing out. More importantly,in my opinion,They chat to mum sharing their day and having a laugh with her. I went on holiday just recently and increased the time the carers went it.It worked so well and I could relax without worrying. Mum had a special birthday,100 years old,and beloved homecare were so kind in sending a beautiful cake. Beloved homecare truly care from the ladies on the phones, April and Wendy ,to the ladies who attend her everyday Olivia Amy Lauren to name a few .Thankyou so much you enable myself and my brother live our lives without feeling guilty. If you are thinking about getting care for your loved ones Beloved homecare really do care. Thankyou so much Linda Chappell

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Reply from Beloved Homecare 2025.10.27

Thank you Linda, it is a pleasure to support your mum

Peter Massey 2025.08.29

     

Lovely carers and care company. Really good communication between the carers so Dad’s care is fairly seamless. Dad doesn’t have personal care but does have his meals cooked by the carers and a little housework. Carers are there for the whole time we pay for and if they have completed the jobs on Dad’s care plan they look for others things to do or sit and chat. Dad lives in the Urmston area. You really do get great care from Beloved.

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Reply from Beloved Homecare 2025.10.27

Thank you Peter, it is a pleasure supporting your dad

Mike charlton 2025.06.12

     

This is a completely professional company which provides a fantastic service via exceptional carers who are willing and able to help in all kinds of ways. The carers are supported by office/ management staff who actually know what’s going on and what’s important. We are delighted with the care provided to my mother and grateful to have found Beloved. They were recommended and we can see why; they are streets ahead of other providers.

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Reply from Beloved Homecare 2025.10.27

Hi Mike pleased you are happy with our service given your previous experience with the sector. Mum has accepted and appears to enjoy the team going in to see her to assist

Katherine Melling 2025.06.05

     

We are so relieved to have found the carers from Beloved Homecare. Each one brings warmth and kindness to mum. They are careful to do things how she likes them doing. Each one is diligent about mum's medication and they inform the office who let us know promptly if health issues are getting worse or need help from the doctor. They chat while they are busy which keeps interested in all sorts of things. Mum enjoys their company which is very reassuring.

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Reply from Beloved Homecare 2025.10.27

Hi Katherine thank you for your kind review. So pleased that you have peace of mind. Thanks for allowing us to support your mum

Diane Fletcher 2025.04.02

     

Since my 85 year old mum has been having daily visits from Beloved Homecare carers she is brighter, happier and healthier. As we live some distance away it has given all the family enormous peace of mind to know these lovely people are chatting to her, respecting her wishes, preparing her food and meds every day and keeping her home clean and tidy. They even fetch shopping for her if needs be. We couldn’t ask for nicer people or better communication. I feel sure my mum’s dementia has stabilised since her care package was put in place. Thoroughly recommend the whole team at Beloved Homecare carers.

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Andy Hutchinson 2025.04.01

     

I cannot recommend this family run (and that's important) enough. This is the first time our family has had to use this kind of service but the entire team from top to bottom have looked after us and my Dad's best interests right from the start. We had a couple of 'false starts' as it was all new for my Dad and his pride and his self-determination held him back, but now he has fully embraced the service - which for us as his family is so reassuring. (Unfortunately, we all live a few hours drive away from the family home).

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Barbara Croft 2025.03.12

     

We were absolutely delighted with the quality of care given to my husband. All the carers were friendly and put him at ease. Nothing was too much trouble, they made his breakfast, sorted his medication, showered and dressed him and left everywhere immaculate. Couldn't recommend them highly enough, you would be hard pressed to find anyone to equal Beloved.

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Jessica Wickham 2024.12.10

     

Brilliant company. Great training to ensure staff give clients the best care possible.

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Susan Steele 2024.10.24

     

If you are looking for excellent home care assistance, you will have to search hard to find a better agency than Beloved. Lu and her team provide outstanding services. They are warm, compassionate, flexible and caring. They deserve my 5 star rating.

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Molly H 2024.10.07

     

A company that genuinely cares. I felt very well supported at this extremely rewarding role. Excellent training is provided which gives you the confidence and tools necessary to care for clients. I thoroughly enjoyed my time working at Beloved Homecare!

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Lynn Hughes 2024.01.29

     

The care Beloved and their carers provided for my aunt was second to none. My aunt had always been opposed to the idea of having carers but within 24 hours of starting working with her the improvement in her health and wellbeing was obvious. The family is grateful for all the work the team did with her.

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Stewart Heywood 2024.01.22

     

I cannot praise and recommend this company in words as they are so exceptional and professional that all previous companies I have had to deal with need to come and see how it should be done. I have dealt with staff from senior management all the way to the ladies who actually care for my mother. They are all absolutely the best. Well done all.

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Peter Oates 2022.09.29

     

This company offers excellent care and cared for my dad for the last three years of his life. I always felt that with Beloved he was in safe hands.

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David Hulme 2022.03.01

     

If I could give higher than 5 I would. They cared for my husband over the last few weeks and were great with him. Let him be independent where he could and pampered him when he would let them. They made him laugh and were with us when we cried. Myself and my daughters simply could not have gotten through this without them. Thank you from the bottom of our hearts Tosin and Zara. From Katy, Helen and Louise

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Tina Gow 2022.02.21

     

We cannot rate the service we received for our mum from Beloved highly enough. The carers were always very attentive and professional, genuinely very caring individuals and went above and beyond to make sure our mum was happy and settled. Communication with the office and carers was excellent ; nothing was too much trouble and all our requirements & wishes were always carried out promptly. Outstanding all round !

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Reply from Beloved Homecare 2022.02.21

Many thanks for your kind review Tina.

Beloved Management Team

Lesley Sleight 2021.04.13

     

Excellent Company and Great Team. Mum really enjoyed the social visits. She was kept busy playing lots of different games. She really looked forward to the more physical challenges. Her laughter rang out around the house. A big thank you to all.

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Reply from Beloved Homecare 2021.04.13

Thank you ever so much for your kind review Lesley.

We wish you all well in the future.

Beloved Management Team

John Harden 2021.02.03

     

We researched several homecare providers for our parents before settling on Beloved Homecare, including looking at CQC reports. We had no previous experience of such providers, but there is absolutely no doubt we have picked the right people. From first contact, we have been treated with care, understanding and genuine interest. Nothing seems to be too much trouble. Just like the owners (who made a point of being involved personally right from the start) the carers are passionate about the care they are providing and the way they treat our parents is truely amazing. Mum & Dad's early morning and lunchtime carer Jo is fantastic and is almost like a member of the family already. Brilliant! We genuinely cannot speak too highly of Beloved Homecare, no wonder their CQC rating is "Outstanding in all areas".

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Reply from Beloved Homecare 2021.02.04

Hi John, thank you for your review!

It's our pleasure to care for Mum & Dad.

Beloved Management Team

Julie McConville 2020.12.22

     

We would like to highly recommend beloved home care they have been absolutely fantastic caring for my father, all the carers and staff are lovely professionals and the communication and support they provide is second to none, thank you beloved.

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Reply from Beloved Homecare 2021.02.04

Many thanks Julie,

Best wishes, Beloved Management Team

Martin Williams 2020.10.29

     

Beloved have provided care to my Mum since February 2020 on a daily basis. From my first contact with Beloved, without exception, everyone I have spoken with has been both quick responding and helpful. The level of care that we have needed has increased over the months, and on all occasions Beloved have done their utmost to meet those needs. We would have no hesitation in recommending them.

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Reply from Beloved Homecare 2020.10.29

Hi Martin thank you ever so much for your kind review. Very much appreciated