Verified Company
Amazing and honest place!!
This will become my permanent garage.
Tracy was very helpful and gave some great advices. Thank you.
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.12.15
Thank you Mohammed, what a fabulous review, they mean so much to the whole team here at Bartlett Automotive. See you next time
Great service
My only negative is receiving a £100 parking fine when picking up the car- 6 min waiting
Appreciate warning to park in bay given but waiting on road while paying bill was I think unreasonable
Issue not with the garage but the owner who passed enforcement to a greedy enforcement company
Others be warned
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.12.08
Very sorry about that Mark, unfortunately due to rogue parking of one of our neighbour units (they park all and anywhere!), the landlords management agent for the site introduced these parking penalties (not us!) to try and keep parking under better control. We do have enough spaces for our customers, and do alert everyone in advance to ensure you are correctly parked in a bay (or on our driveway), and this way you will not receive a penalty notice.
Great service and the two guys on the front desk are top notch. Always helpful, explain everything, recommend for anyone looking for BMW specialist.
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.12.08
Thank you Zade for the great review and recommendation! We would have to agree that Jason and Chris are fantastic, extremely knowledgeable and always willing to help and go the extra mile. Happy motoring and see you next time
Fantastic care and attention to detail.
Very well looked after.
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.12.08
Thank you Jordan, this is great to hear, our customers satisfaction is extremely important so were glad you felt looked after. See you next time!
Great service . Jason looked after things for me today . VERY efficient and went through everything that had been done . Recommend Bartletts .
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.12.02
Hi Julie, thank you for the great review and for the recommendation.
I've been using Bartlette since I bought my BMW and wouldnt trust it with anyone else. Always impeccable service and at a fair price. Ben on the desk is great, honest and communicates everything perfectly. If you want your car looking after, this is the place to come. Thanks Ben and the team
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.12.02
Hi Thomas, thank you for the lovely review, it really does mean the world to us all at Bartlett Automotive. We pride ourselves on our customer service and communication
Excellent service so helpful very economically priced couldnt ask for better attention thank you so much
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.11.27
Thank you for the great review Graham, our customer experience is extremely important to us, were glad we could help, happy motoring!
The service I've had from the Damian and his team over the years has always been exceptional. They are friendly and reliable at all times. They give a quality service and the pricing is always fair. I would highly recommend them.
Rosemary Styles
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.11.20
Thank you Rosemary for the wonderful review, we always appreciate our lovely customers taking the time to write one. Thank you for your ongoing custom from all the team at Bartlett Automotive.
Absolutely incredible garage!
They have helped me so much with my van over the last 12 months…& more.
Also, absolute life savers. I was stranded on the a1 last night after my tyre burst & Damian happened to drive by & recognised my van & helped me change my tyre in the pouring rain!
Not only are they good at what they do, they care about it too. I couldn’t recommend them enough!
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.11.03
Thank you for the lovely review Jo, were glad Damien noticed you so he could stop and help, and then get you safely on your way.
Had never taken my car here before, but now wouldn't take it anywhere else. Jason, Jake
And Chris are the nicest 3 people and it was a pleasure to meet them. Incredible customer service and really friendly comfortable atmosphere😊
Reply from Bartlett Automotive - BMW, MINI & MERCEDES Specialists
2025.11.03
Hi Sophie, thank you for this wonderful review, we pride ourselves on our customer service so this will mean a lot to the guys, thank you.