First time ordering was great, second time round though they did not deliver on the tarp areas and did not ask/let me know they're dumping in the bare driveway. I greeted them at the start, went inside, and came back out to this. Very disappointed to now have to deal with mulch straight on the driveway.
Reply from Austin Wholesale Landscape Supply
2025.12.11
Thank you for sharing this with us. We’re very sorry the delivery didn’t go where you requested. Our drivers do try to keep material to one side of the driveway so it doesn’t block the entire space, and that was likely the thinking here, but we should have confirmed with you first. We apologize for the inconvenience and appreciate you bringing it to our attention. Please feel free to reach out to us directly so we can make this right for you. Thanks again.
My second time using them. This time I got 2 cubic yards of 50/50 soil and one cubic yard of the Texas mulch. I opted for no contact delivery cuz I was working when they delivered and wasn’t home. They followed the requests beautifully and left it exactly where I requested. Would recommend.
Reply from Austin Wholesale Landscape Supply
2025.12.11
We’re grateful for your repeat business and your kind words. Glad the no-contact delivery worked out just the way you requested. Thank you for recommending us!
I needed a cubic yard of top soil in short order. A friend of mine had a 5 x 10 foot utility trailer where we met up at AWLS (Austin Wholesale Landscape Supply). The sales office is literally curbside. I parked just feet away from the front door, walked in said that I had called earlier and was quoted $35 per cubic yard of top soil. I purchased one. Walked out to where by buddy was parked with the trailer. Not 5 minutes later a small front loader showed up and scooped a bucket full from a mound nearby and dumped it in the trailer. All of that took 20 minutes or less. Good service and really great top soil. A two thumbs up from me.
Reply from Austin Wholesale Landscape Supply
2025.12.11
We really appreciate you sharing your experience. Happy to hear the pickup was fast and the topsoil worked great for your project. Thank you for choosing us! We cant wait to help with your next project!