If I could give more than 5 stars I would. I called Glen today as I was concerned with how the builder was rectifying an issue with how our showers were installed. We had established this week that our builder from 3 years ago who renovated our bathrooms had not followed code amd installed the incorrect flange while also not cutting and gluing the pipes. Our pipe from the shower fell out which uncovered the issue. I had a challenge with the builder accepting the issue but eventually he sent his plumber on site who agreed it was all done incorrectly and the builder agreed to rectify it.
We asked the builder to outline how they were going to rectify and ensure the waterproofing and run off was being done to code. The explanation wasn’t satisfactory and they went ahead with a localised solution, see picture attached.
Not being an expert but I could clearly see the rectification process was not appropriate to resolve the issue and have appropriate waterproofing to code so I sought out some expert independent advice and that’s when I called Glen.
Sent him the details and all the pictures on the issues and he said he would set out an email for me to send to the builder. But Glen went one step further and called our builder and explained what they were doing was not correct, the possible implications of that and explained to them what they should be doing. Glen got the builder to agree and has subsequently sent a scope of work to the builder on what exactly needs to be done in a step by step method.
What an absolute legend Glen is and he wouldn’t accept any payment for doing this. If you are in a similar scenario, then I couldn’t recommend Glen enough.
Reply from Awesim Building Contractors
2026.08.21
Stephen, thank you sincerely for taking the time to share such a detailed and generous review.
I’m very pleased I could provide the independent building advice you needed and help clarify the correct rectification method with your builder. Shower drainage and waterproofing defects can have serious long-term consequences if they are not properly addressed, so it was important that the proposed work dealt with the underlying installation issues—not merely the visible problem.
Thank you also for promptly supplying the photographs and background information. This allowed me to assess the situation, speak directly with the builder and prepare a clear, step-by-step scope of works for the rectification.
It was my pleasure to assist, and no payment was necessary. I hope the work now proceeds correctly and gives you confidence that your bathrooms will be properly repaired.
Thank you again for recommending Glen and Awesim Building Consultants. Your kind words are genuinely appreciated.
— Glen Sim
Awesim Building Consultants
I’m very pleased I could provide the independent building advice you needed and help clarify the correct rectification method with your builder. Shower drainage and waterproofing defects can have serious long-term consequences if they are not properly addressed, so it was important that the proposed work dealt with the underlying installation issues—not merely the visible problem.
Thank you also for promptly supplying the photographs and background information. This allowed me to assess the situation, speak directly with the builder and prepare a clear, step-by-step scope of works for the rectification.
It was my pleasure to assist, and no payment was necessary. I hope the work now proceeds correctly and gives you confidence that your bathrooms will be properly repaired.
Thank you again for recommending Glen and Awesim Building Consultants. Your kind words are genuinely appreciated.
— Glen Sim
Awesim Building Consultants