Worst costumer service from Gage R.
Reply from AutoZone Auto Parts
2025.11.23
We're sorry you didn't have a great experience with us, Pankaj. Please reach out to us at customer.reviews@autozone.com so we can learn more about your visit. We hope you give us a chance to turn things around next time.
Tina, the manager went over and above the call of duty helping me with a wiper blade that had fallen off. I really appreciate her help thank you Tina. Make sure she gets the kudos she deserves.
Reply from AutoZone Auto Parts
2025.11.12
Hi Jan, thank you for the review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at our store. We look forward to helping you out again.
Thank you to Jake at AutoZone at 785 S US Hwy 31 in Greenwood, IN. He was very helpful and made sure that I got the correct parts in order to complete a repair. He does excellent work!!
Reply from AutoZone Auto Parts
2025.10.21
Thank you for shouting out our amazing staff, Tony! We're very happy to hear about their hard work to help you get back on the road safely. Thank you for trusting AutoZone. See you again soon.
Super friendly and helpful staff. Clean store.
Reply from AutoZone Auto Parts
2025.10.19
Thanks for the great feedback, Randi! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Big thanks to Axel.B and Brody for helping me out! Car battery was dead and they gave me a big help! Trustworthy employees.
Reply from AutoZone Auto Parts
2025.10.16
Hello Joel, thanks for the feedback! We're glad Axel and Brody were able to help you out. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!
Went into the store bought a part for my vehicle, I was wearing a lapel pin and the parts manager asks me how long I been part of the organization, I said what organization I said you talking about this and was pointing my lapel pin on the collar of my shirt he said yea I said that’s something I bought at a antique store, it was actually the Christian flag lapel pin, not everything is a cult or an organization.
Reply from AutoZone Auto Parts
2025.09.05
Thank you for the shout out, Danny. We're happy to hear you had a great experience at our store. You can always count on awesome people at AutoZone! We look forward to helping you out again.
They are very happy to help. They will go out of their way to do what they can to help you when you were in need. I was out-of-state. My vehicle broke down. My parts were in warranty so they helped me. Do what I had to do to get my vehicle together and get my family home safe. Thank you very much to the Michigan City. Autozone, people they really help me out.I'm from Indianapolis.It's a 5 hour drive.Long way to go with a f doubt vehicle
Reply from AutoZone Auto Parts
2025.08.18
Thanks for the great feedback, Jeremy! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Jacob and Abby were extremely helpful and informative in helping us get not only the right brake pads but also finding great deals. They were so nice and we definitely will keep making the trip from Indianapolis to their store in the future. They deserve 10 stars and we definitely recommend them. They really take care of their customers.
Reply from AutoZone Auto Parts
2025.08.15
Thanks for the review, Jenny! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for trusting AutoZone, and sharing this experience.
PCM at the AutoZone in Greenwood delivered excellent customer service and was more than happy to help me find a specialty part that I wasn’t able to get in other parts stores highly recommend this AutoZone thank you, Jacob
Reply from AutoZone Auto Parts
2025.08.06
Thanks for the awesome feedback, Michael! Providing excellent customer service is what AutoZone is all about. We look forward to helping you again soon.
Went in for a turn signal bulb and they were out. So I went to Napa and they had one for cheaper.
Reply from AutoZone Auto Parts
2025.08.03
We're sorry for the inconvenience, Chrystla. Please reach out to us at customer.reviews@autozone.com. We strive to keep our stores well-stocked with a wide selection of products to support your automotive needs. We'd like to make it up to you.