It was awesome. A young lady checked my battery and a man changed it in the cold, windy weather. 30 minutes from start to finish. We'll done in bad weather. Thanks.
We're glad you had a great experience at our store, Larry! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!
Cdrinn612025.09.13
I was in the AutoZone in Bargersville a while back to get my batteries checked. Steve was the one that helped me and checked them. He disconnected one of the two batteries in my diesel truck to get accurate test results. Many people do not know this is essential for these engine platforms, but he does.
When I had called earlier in the morning, I spoke with Steve, and he also reminded me of a test I had done previously that indicated I had a bad starter. And, unlike my normal approach, I had let it slip my mind as there were no starting issues presented. I assumed at the time, the test was likely wrong, and I clearly just moved on.
So on this day, Steve replaced my battery under warranty, and had a starter in stock that he had ordered from the hub after I called earlier in the morning. The starter arrived from the hub just when I was in the store and Steve was able to send me out the door with a new battery, and a new starter.
I stopped by on my way to get my vehicle serviced by a diesel shop much further south. When I arrived at the garage, the technician checked the starter and indicated that the power wire was on the verge of wearing completely through and becoming severed. Thankfully, I had a starter in hand for the tech to install while I was there for the oil change.
Had it not been for Steve’s thoughtfulness and being proactive to ensure the part was available in the store, I may have gotten stranded with a bad starter when my Truck was essential to my job.
This was beyond a great customer experience, and please know I very rarely experience anything that is notable. This was conscientious customer protection, which I deeply value. So many thanks to Steve and his amazing staff!
Hi, thank you for shouting out our amazing team! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
Sam Philpott2025.08.23
Manager is lazy and doesn't do his job then he wants to curse me out
This is not the impression we want to leave, Sam. We want to make sure that our entire team is exemplifying the AutoZone standard of service and professionalism. Please reach out to us at customer.reviews@autozone.com so we can learn more about your visit. We hope you give us a chance to win back your trust and confidence.
Anthony Hurt2025.08.13
Purchased a new battery for my wife's Ice Cream 🍨 truck, super friendly and actually replaced it right there.
We're glad you had a great experience with our team, Anthony Hurt! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!
Thank you for the great review! We want to make sure we always have the products you need to get you back on the road safely. Thank you for trusting AutoZone. See you again soon.
Thank you for the review, Reggie. We're happy to hear you had a great experience at our store. You can always count on awesome people at AutoZone! We look forward to helping you out again.
Thank you for the shout out, Vicki! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.
Thank you for the wonderful review, Dennis! We're so glad Steve could assist with your battery installation and provide great service. We’re always here to help whenever you need us!
Steve and his staff are amazing..The cst service here is a rarity these days..Good job Kenny Clark..that's a good team.. Steve saved my @$$. I can't say thank you enough..
We're so lucky to have a team like Steve's. They're the best in the business! Thanks for your kind words, John. We're thrilled to hear that Steve saved the day.
We appreciate you taking the time to leave us a rating, Everett. We want to ensure that our team provides you with excellent customer service, and it seems like we missed the mark. We'd like to know where we fell short and we'd appreciate if you emailed us at customer.reviews@autozone.com. Thank you for checking us out.
Jon Ritter2024.05.26
Nice store. Well stocked with parts and supplies. Vlerk was very helpful. Helped save me over 10 bucks
We're glad to know you had a good experience with us, Jon! We want to make sure we are providing the best selection of automotive products. Thank you for sharing your feedback and shopping at AutoZone!
Rachel Smith2024.05.26
Chris went above and beyond expectations. Helped me with purchasing wiper blades and he installed them. He is very knowledgeable. He recommended a certain type of wiper blade that will be more beneficial and safer for me since I drive at night. I highly recommend! Thanks so much!
Thank you for shouting out our amazing team, Rachel! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
Ben Hyatte2024.05.26
Chris did a fantastic job helping with wiper blades and installing! Will come again!!! Great job Chris!!!
Thank you for shouting out our amazing team, Ben! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
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