Would highly recommend to anyone who is car shopping. Calvin & his team are amazing to work with. I wanted to wait to give my review because we previously had a very bad experience with another company. Thankfully, anything we needed or issues we had was quickly, easily and efficiently dealt with. Will absolutely be a returning Customer. Thank you 😃
John helped me in getting my second vehicle my first vehicle John also helped me with getting his customer service was exceptional a very friendly person and willing to help. He made sure he stayed in close contact throughout the process he went above and beyond in assisting me with this vehicle I'm very very happy and will highly recommend John. Thanks again
John assisted my mother and I in getting a new vehicle, he was very helpful and thorough throughout the whole process we both greatly appreciate his time and effort and the vehicle is fantastic I would highly recommend. He was very reliable and prompt in his messaging making the whole process very easy and quick. Very happy with everything
My loan was handled by John Bianchi. I submitted all the required documents, and I was informed that I had been pre-approved. However, since April 27, I have not received any response to my calls or messages.
I am very disappointed with the level of customer service. There has been no communication, no replies to texts, and no follow-up feedback. My credit was checked, and I also provided my pay stubs and current vehicle photos as requested.
If the process could not be completed, I believe I should have been informed directly rather than being left without any updates. I should not have to repeatedly follow up for basic communication.
This review is based on my personal experience. While the company itself may have a good reputation, my experience with the individual handling my case was not satisfactory. I chose this service based on positive reviews, but I now feel that reviews alone do not always reflect individual experiences.
I had an amazing experience buying from Varun! Couldn’t recommend enough!!
Absolutely effortless process, easy to contact and very detailed in his work!
He found me and my wife a beautiful and smooth driving suv! Super fast approval and an amazing selection of SUV’s to choose with my exact description and needs!
I can’t express how greatful of an experience I’ve had!
Omg just when I thought I couldn’t get financed anywhere…Peter and Ryan made that happen they went above and beyond to make sure everything was handled efficiently.Their customer service and dedication really stood out. I highly recommend AutoLoans.ca to anyone who is looking for honest guidance and excellent support with auto financing. Thanks you Peter and Ryan u guys are amazing.
Big thanks to Calvin at AutoLoans.ca for helping me get approved for a car when everywhere else rejected me because of my bad credit. He was professional, helpful, and worked really hard to make it happen. Great communication throughout the whole process. Highly recommend Calvin if you’re struggling with credit and need a vehicle!
I had such an amazing experience working with Alysha while getting my new car! From start to finish, she was incredibly sweet, attentive, and made the entire process feel so easy and stress-free. Her customer service was absolutely incredible, and it honestly felt more like I had a friend helping me.
Alysha truly listened to all of my needs and wants when helping me find the perfect car, and she continued to follow up afterward to make sure I was happy with my new vehicle. That level of care and dedication means so much.
I will continue recommending Alysha to everyone I know because you are truly in amazing hands with her. Thank you again for such a wonderful experience!
Derik was helpful and accommodating throughout the whole process, he presented a good variety of options to choose from. The best part was that he managed to deliver the vehicle three days earlier than expected, which was a nice surprise. thanks derik!
follow up to this. noticed the tires had no tread for the 25,000 km on the vehicle. My mechanic confirmed it should not have passed a safety. 2 messages left for Derik with no response. i guess once you have finished the deal, you are out of luck for any follow up
Rick and Jordan,
I wanted to take a moment to sincerely thank you both for your compassion, understanding, and willingness to go the extra mile.
Although my situation was a bit more complicated, you never gave up. Your dedication and exceptional customer service truly made a difference, and it did not go unnoticed.
I genuinely appreciate everything you did for me. Thank you so much for your support and kindness.
Loving my new ride!
Nat
Thank you to Ali and Steve for making the process of getting into my new 2024 Volkswagen Jetta, so quick and easy. I got recommended by my mother who also loved their process. I had the car for a week and only have positive experience with it so far! Autoloans.ca is the real deal when it comes to helping people get into the right vehicle!