Austin Ear, Nose & Throat Clinic - Central

Austin Ear, Nose & Throat Clinic - Central Reviews

Excellent rating
4.6
234 reviews Verified
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Reviews (234)
Shirley Dunst
Shirley Dunst
2024.04.21
Dr. Dammert - I came in on April 17th for diagnosis and treatment for my vertigo that I had had for a month. After your treatment I haven't had one dizzy spell, it's just amazing. Thank you so much, I'm very grateful. Shirley Anderson-Dunst
Reply from Austin Ear, Nose & Throat Clinic - Central 2024.04.22
Dear Shirley, we are thrilled to hear about your positive experience. Thank you for taking the time to share it. We're always here if you need us!
Elani Elan
Elani Elan
2024.04.12
The professional stuff were great including front desk people but the office manager of the south location was rude, unprofessional, disrespectful and even lied to me. Never again going back there.
Reply from Austin Ear, Nose & Throat Clinic - Central 2024.04.15
I am sorry to hear that we did not meet your healthcare expectations. I always value any feedback we get from our patients; it allows us to evaluate our office and try our best to improve. Please feel free to contact our Office Manager directly should you need any further assistance. Your healthcare is our priority and I hope we can accommodate your needs in the future.
Angela Niette
Angela Niette
2024.03.20
Reply from Austin Ear, Nose & Throat Clinic - Central 2024.03.21
Thank you for the high star rating!
Judy Jones
Judy Jones
2024.02.22
Very thorough, nice staff
Reply from Austin Ear, Nose & Throat Clinic - Central 2024.02.22
Hi Judy, we are so glad you had a great visit with us. Thank you for the kind words!
Glenna Gallagher
Glenna Gallagher
2024.02.17
I've been going here for a few months and I'm very pleased all the way around, but today I'm reviewing the appointment desk. Angelica helped me recently and was outstanding!! She was very patient and friendly even when I had to put her on hold to take a call from my grandson and ultimately disconnected our call. She was in the process of calling me back when I recalled her and we had a good laugh about it all. I so appreciated her kindness and understanding and couldn't miss an opportunity to give her a shout out. Thanks again, Angelica!!
Reply from Austin Ear, Nose & Throat Clinic - Central 2024.02.19
Hi Glenna, we're glad you found our team to be so supportive during your visit. We strive for 100% satisfaction during every visit! If you have any questions please feel free to reach out. Have a great day!
Christopher Marvels
Christopher Marvels
2023.11.24
Dr. Whited very informative on the procedure. Highly recommend him
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.11.27
Hi Christopher, we are happy to have provided you with such a memorable experience, and look forward to seeing you again. Take care!
Vedia Sherman
Vedia Sherman
2023.10.31
I would have given it zero stars. Waited 1 month for an appointment. Kept waiting 1 hour for the doctor who came in but left the door open and couldn't wait to leave. He even scoffed at something I said in disbelief as if I was lying. I will not be going back nor will I ever recommend this doctor or clinic. Appalling.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.11.01
I am sorry to hear that we did not meet your healthcare expectations. I always value any feedback we get from our patients; it allows us to evaluate our office and try our best to improve. Please feel free to contact our Office Manager directly should you need any further assistance. Your healthcare is our priority and I hope we can accommodate your needs in the future.
Caitlyn Perry
Caitlyn Perry
2023.10.27
I've been having episodes of vertigo for over 6 months now, and Dr. Dao has stayed with me the entire time. My case is pretty unique and has been difficult to diagnose, but Dr. Dao has remained determined to help me find answers and relief. Even offering same-day appointments when symptoms become severe. She's thorough, knowledgable, and has great bedside manner. Highly recommend!
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.10.27
Hi Caitlyn. We are thrilled to hear such positive comments about our team and that you found them so supportive during your visit! We look forward to seeing you again.
ernesto velazquez
ernesto velazquez
2023.10.15
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.10.16
Thank you for taking the time to share feedback regarding your most recent experience with us. We will use this as an opportunity to improve and ensure that this situation does not happen again in the future.
David DeBalko (DD)
David DeBalko (DD)
2023.10.11
Efficient office staff; they were prompt in returning phone calls. The doctor was clear in explaining my exam results. Overall, it was a very good experience. Hopefully, surgery will go as planned.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.10.11
Hi David. We are thrilled to hear such positive comments about our team and that you found them so supportive during your visit! We look forward to seeing you again.
John Kulik
John Kulik
2023.09.25
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.25
Thank you for the high star rating!
Kiran Joshi
Kiran Joshi
2023.09.19
Beatrice Ramirez
Beatrice Ramirez
2023.09.18
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.18
Thank you for the high star rating!
Michael King
Michael King
2023.09.18
As always, Dr. Dao was thorough, informative, and frank. We're still addressing the problem -- obstructed by predictable insurance issues -- but Dr. Dao and the whole staff are efficient and helpful. Highly recommended.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.18
Hi Michael, your review means a lot to our team and we are so happy to hear that you had such a positive experience with us!
Blanca Isabel
Blanca Isabel
2023.09.18
EVERITHING WAS EXELENT.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.07.28
Hi Blanca. Thank you for taking the time to share your positive comments about your recent visit! We hope to see you again, take care!
Karen McLinden
Karen McLinden
2023.09.17
Dr Whited and his staff were kind and professional. He scoped my throat and diagnosed my issue with suggestions for treatment. It was an excellent experience.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.18
Hi Karen. We are thrilled to hear such positive comments about our team and that you found them so supportive during your visit! We hope to be of service to you again in the future.
Jess Rehbein
Jess Rehbein
2023.09.16
Alexandera did a great job attending to my ear infection and vertigo. The Epley maneuver was helpful in the diagnosis process. Dr. Winegar was attentive to my questions and ensured I understood my condition. I have been to the central location before covid and was treated well. Their standards have maintained since then (2016) and it was a positive experience. Ensure you add 10-15 min for parking and check google maps for traffic to give yourself enough time to make an appointment though. That was probably the most stressful part of the process.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.18
Hi Jess, your review means a lot to our team and we are so happy to hear that you had such a positive experience with us!
Donna Sanchez
Donna Sanchez
2023.09.15
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.18
Thank you for the high star rating!
gloria lenoir
gloria lenoir
2023.09.15
Dr. Bradford Winegar is a wonderful, compassionate, and terrific doctor. He is knowledgeable and has so much experience. He has helped me in the past and has made a major difference in my quality of life. I followed his advice and it has greatly improved my health. I appreciate his passion to help others.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.15
Hi Gloria, we are so happy to have been able to provide you with a positive experience! We look forward to your next visit!
Olivia Stevens
Olivia Stevens
2023.09.14
The nurses are very professional and really nice and helpful.
Reply from Austin Ear, Nose & Throat Clinic - Central 2023.09.15
Hi Olivia. We appreciate you taking the time to leave such a kind review for us, and we're happy to have earned it. Have a great day!