Au Pair Extraordinaire Reviews

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Au Pair Extraordinaire rating: 4.7 out of 5 from 170 reviews

4.7 | 170 total

Rating breakdown

5 stars

154 pcs

4 stars

6 pcs

3 stars

1 pc

2 stars

0 pc

1 star

9 pcs

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61 pcs

109 pcs

0 pc

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What customers say about Au Pair Extraordinaire

Recent reviews

Rebecca Iputo 2026.10.13

I’ve had many au pairs and have used many agencies in and around Johannesburg. Au pairs extraordinaire is the most thorough and my agent Heather is the best and most insightful when it comes to finding the au pairs that meets our needs as a family! Heather is thorough!!! Their ladies are kind, punctual and generally love children! I never go wrong with this agency.

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Claire 2026.10.10

Amy and Janelle were both very communicative, getting in touch immediately after i reached out to the agency. I found that they always encouraged feedback on cv's i chose, and i appreciate that they really took it into consideration. I like the way that they give a summarised feedback on each candidate, and in most cases the references were thorough. We believe we've found a great tutor. Thanks to Janelle for all the extra effort to close out the contract before we planned to start with the lessons. I'm trusting that the process will go well.

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HomeGlow Human Capital 2026.10.03

recommends

Good day.. I have been looking for a job a placed by aupair extraordinare.. They offer a good service and help wt finding jobs. Would recommend it to anyone who is looking for a nanny job.. Aupair

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Sara Ferreira 2026.10.01

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Berndene Swanepoel 2026.09.30

Extremely pleasant experience, service was great, speedy and easy! Would highly recommend to others.

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Peter Laing 2026.09.08

Au Pair Extraordinaire assisted our family in finding the perfect Au Pair. The experience was very easy and efficient with great candidates being presented that could best suit our family. A job very well done!!

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Preetha Lalloo 2026.09.01

⭐⭐⭐⭐⭐ I cannot recommend Heather highly enough! 🌸 From the very beginning, she was incredibly patient, attentive and professional. She really took the time to understand exactly what we were looking for in an au pair for our son and was always available to communicate, answer questions and guide us through the process. Her communication was excellent and efficient, and I was especially impressed by how quickly everything came together. In less than two weeks, Heather helped us find a lovely au pair who feels like the perfect fit for our family, and we cannot wait for her to begin! ❤️ Thank you so much, Heather, for making the entire process feel easy, personal and stress-free. Your dedication and efficiency are truly appreciated. I would happily recommend your services and au pair Extraordinaire to any family looking for the right au pair! 🌷✨

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Angelique du Toit 2026.08.24

I have used Au Pair Extraordinaire three times over the past five years, and the personal attention they provide is truly unparalleled. They take the time to understand exactly what you are looking for and only send candidates who closely match your requirements, which saves a great deal of time and effort. The quality of their candidates has been exceptional, and each placement has been a fantastic fit for our family. Amy took the time to listen carefully to my specific needs and was always responsive, regardless of how many random questions or emails I sent her way. Throughout the process, she was friendly, warm, professional, and efficient. I would not consider using any other agency and highly recommend Au Pair Extraordinaire to anyone looking for outstanding service and exceptional candidates.

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Katerina Knell 2026.08.13

The agency is so helpful. From the moment of application until placement, I was assisted every step of the way and felt I could ask for assistance at any point. Thank you!

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Mingi Chauke 2026.08.11

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Sian Van Zyl 2026.08.04

Working with Amy and the team at Au Pair Extraordinaire was a seamless and pleasant experience! They did all the hard work and searching, matching me to a candidate that fit all my very specific and unique requirements! I will definitely be utilizing their services in the future as our family grows!

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Hannah Clay 2026.07.23

recommends

Ashleigh was so helpful and kind! She really is so patient and thoughtful. Would definitely recommend that you contact her!!

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Shopping Account 2026.07.07

Biased against ageism. Will never apply with this agency again. I'd rather have an older experienced au au pair than a teenager who crashes my vehicle.

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Reply from Au Pair Extraordinaire 2026.07.07

Thank you for your feedback. We understand this may be disappointing. Our candidate selection criteria are based on the specific requirements of the families we represent, and unfortunately we aren’t able to accept every application. We wish you all the best in your search.

Sophia Bogoshi 2026.06.26

Simone was helpful and efficient. Her communication was always on time and made it easy for me to navigate my way through the whole process.

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Janna Kretzmar 2026.06.18

We've had a really positive experience working with Simone and Au Pair Extraordinaire. Throughout the process, Simone was prompt, professional, supportive and understanding, and she went above and beyond to understand our family's specific needs. We are very happy with the au pair who has been placed with our family and have been impressed by the level of care and service we received. We would highly recommend Simone and Au Pair Extraordinaire to any family looking for a reliable and professional agency.

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Charissa van der Bank 2026.06.11

Amy had been the most helpful recruiter! I had great success on joining a family with her help. She is so helpful, warm and kind. Such a great and reliable au pair company ensuring you get to meet a family most suitable for you!

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Lisa Jackson 2026.06.08

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Melinda Godić 2026.06.08

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Chanelle Blom 2026.06.04

They helped me build a wonderful family, and I am truly grateful for their support throughout the process. Their service was exceptional, professional, and caring from start to finish. I highly recommend them to anyone looking for reliable and compassionate assistance.

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Azwidihwi Takalani 2026.06.02

Great professional and responsive service!

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Frequently asked questions about Au Pair Extraordinaire

How many reviews does Au Pair Extraordinaire have?

Au Pair Extraordinaire has 170 reviews on Trustindex, collected from Google, Facebook and Trustindex.

What is Au Pair Extraordinaire's average rating?

Au Pair Extraordinaire is rated 4.7 out of 5 based on 170 reviews. 91% of reviewers gave five stars.

Are Au Pair Extraordinaire reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

How do I write a review for Au Pair Extraordinaire?

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Replies to 21% of reviews within 1 day

About Au Pair Extraordinaire

Au Pair Extraordinaire is based in Johannesburg, South Africa and is listed under Child Care Agency on Trustindex. On Trustindex, Au Pair Extraordinaire has collected 170 reviews from Google, Facebook and Trustindex, with an average rating of 4.7 out of 5 — 91% of customers gave five stars. The company has claimed its profile and replies to 21% of reviews, usually within 1 day. Read the latest Au Pair Extraordinaire reviews below or share your own experience.

Award-winning South African agency offering au pair and tutor services in Gauteng, Western Cape, and KZN since 2007, with a focus on exceptional childcare recruitment.