Verified Company
The most amazing place! The team is always so great and accommodating and Dr Melancon is the absolute best at what she does!
Reply from Audubon Facial Plastic Surgery
Thank you for your thoughtful review! We appreciate it very much.
I found this practice during an annual event and I am very glad I did. The office is beautiful, and the entire team is very welcoming. Dr. Melancon is caring, personable, and talented at producing beautiful and natural results. I also received a chemical peel from Sophie, who is fantastic at what she does. She walked me through the entire process and my skin has never looked better. Very grateful for this wonderful team and highly recommend them.
Reply from Audubon Facial Plastic Surgery
2025.12.09
Thank you so much for your thoughtful review! We’re so grateful!
For about 3 years, I continue to come here for my facial and skin care services. The staff, the location, the facility are all wonderful. I fully recommend coming here if you like a gentle and friendly service.
Reply from Audubon Facial Plastic Surgery
2025.09.12
We are so appreciative of you taking the time to leave your feedback! Endlessly grateful for the amazing patients we get to know.
Dr Melancon and the entire staff were wonderful. She listened to my needs and produced great results. Two weeks later and scar is almost invisible! Would highly recommend her for your facial beauty goals.
Reply from Audubon Facial Plastic Surgery
2025.08.07
Thank you for your kind review! We are thrilled for you.
I recently had a blepharoplasty done by Dr. Melancon, and I couldn’t be happier with the experience! From the very first consultation, she made me feel comfortable and confident in my decision. The entire process was smooth, professional, and truly personalized.
Reply from Audubon Facial Plastic Surgery
2025.06.09
Thank you for sharing your beautiful photos and taking time to leave such a kind review. We are so happy for you!
Love Dr. Melancon and her staff. I was so pleased with my surgery and care afterwards. Dr. Melancon’s calm manner exudes confidence and the staff maintains their professionalism in a caring manner. It is a pleasure to go there. You will not be disappointed!!
Reply from Audubon Facial Plastic Surgery
2025.05.06
Thank you so much for taking time to leave your review! We appreciate it very much and are so thrilled for you as well
Dr. Melancon and the entire team at Audubon Facial Plastic Surgery have been kind, professional, and supportive throughout the entire process—from consultation to surgery and post-op follow-ups. I had both an upper and lower blepharoplasty, and Dr. Melancon’s attention to detail and expertise were evident at every step. She has a keen eye for both aesthetics and recovery, ensuring the best possible outcome. I trust her guidance and recommendations completely, not only as an expert in anatomy but also in the artistry of surgery. I’m incredibly pleased with my experience and highly recommend her to anyone considering facial plastic surgery!
Reply from Audubon Facial Plastic Surgery
2025.04.01
Thank you for your kind review! You look amazing. We are so thankful for your trust in us.
Sophie has truly helped transform my skin with monthly facials. Trust her recommendations completely. Her calm and sweet demeanor is always welcoming. Can't recommend enough.
Reply from Audubon Facial Plastic Surgery
2025.04.01
We also think Sophie is the best! Thank you for your wonderful review and for your loyalty!
I highly recommend Audubon Facial Plastic Surgery. From the front desk to exam room, my consultation with Dr. Melancon was nothing short of amazing. I felt welcomed in every step of my journey. Dr. Melancon and her team are very professional, attentive and honest and kind. Thank you all for my incredible experience you rock !!
Reply from Audubon Facial Plastic Surgery
2025.04.01
Thank you for so much for sharing your experience. We are so grateful for your trust in us, and for taking time to leave such a great review!
I highly recommend Dr. Melancon! She has expertly crafted a unique and welcoming patient experience. I got Botox for the first time (ever!) at her clinic and walked away wanting to tell everyone to go see her! From a beautiful and relaxing office space that instantly calmed my nerves (I hate needles), to her patience with my questions and easy-to-talk to approach - I had the best experience and look forward to being a repeat customer.
Reply from Audubon Facial Plastic Surgery
2024.11.22
We greatly appreciate your positive feedback and are thrilled to hear about your wonderful experience at our clinic. Thank you for choosing us for your Botox treatment.
I had a consultation a few days ago, and it wasn't a good experience. Let me first say, I consider myself to have pretty good self confidence, I've been a Corporate FA with NetJets for 20 yrs, 8th generation New Orleanian, and married to a handsome European man, I've had an amazing life, but I can be shy and reserved regarding personal topics and think all women should be treated with a certain level of just basic consideration regarding their image, face or body, that I feel was not realized at my consult. In all fairness, I did not have any procedures so I can not comment on that. I had a bad vibe when I sat in the waiting room and I almost left when the front desk lady was gone. I usually have a good instinct, and should have followed it. I was interested in some isolated fat grafting, bc I dont use fillers. This is not super common in general, I've heard. But when I called the lady said yes she does this. But, I think she only does in rare instances and not too complex, and that is understandable. In hindsight, I wish I hadn't gone on this visit--it did me no favors. She asked me some personal questions that did not pertain to the consult, like about the size of my cheeks, which have been large my whole life, and that felt intrusive and then about my upper lip movement being stiff, also intrusive and not relevant to my visit whatsoever and this was after she said she really couldn't do the fat but would recommend someone and that was fine Then, thirdly mentioned a lip- lift scar under my nostril, which was not in conjunction with any nose surgery and again "not" relevant at all and all of these critiques would have been better left unsaid. Can you imagine "Oh your nose is quite large, but Dr Im here for ear surgery". And as I said she already noted that she couldn't do the fat graft, so why are you asking me these personal questions? At this point it differs none from dinner with a friend asking you these things, considering I'm not having any procedures...so it was just for her own curious gain, at my expense, and nothing more. I don't care what letters a person has behind their name, respect people's feelings and don't call attention to something that could make them self conscious and unrelated to the visit, because all that's being done is making them uncomfortable. And guaranteed every woman in that office has something she doesn't love or would change, this is human nature. And I also heard little staff whisperings and then thy watched me leave, I overall felt extremely regretful for ever visiting this clinic, wholeheartedly, They do not know me and I realize we live in a world where most people make assumptions, but I hope they will consider more how their patrons feel when consulting with their clinic.
Reply from Audubon Facial Plastic Surgery
2024.11.22
Hi Amelie, we have tried reaching out to you several times without any response and would love the opportunity to both better understand your experience and seek to rectify it, if we are able. Though we do not have record of any patient with the name you listed, if you are who we believe you are, we are so very sorry that you felt that way. Regardless of the interaction, our goal would never be to make you feel bad about yourself or to point out any flaws that were not relevant to the discussion. In all instances, however, in order to understand and advise on a surgical intervention, even such as fat grafting as you mentioned above, we seek to know the surgical journey patients have been through and which surgical interventions have been performed previously in order to give the best possible advise. Often, if we are not able to offer the service requested by the patient, we try to consider other options that could help meet the patient's goals. In these situations, when we feel that we are not able to offer you what you desire as you mentioned, we waive the consultation fee entirely, as we did for your consultation. We are heartbroken to hear that you felt the way you did and can assure you that it was the furthest from our intention to make you feel so. We hope that you give us a call back to give us the opportunity to discuss your experience in person.
