I had my heating and air conditioning replaced approximately 3 years ago. After the 1st year the condenser pump failed and I had to stripe out the wall because of mold and I was charged to replace it. Well today it failed again and I had to do the same thing. I had my previous system for 16 years and that never happened. Astar was gonna charge me 199 for the service visit plus I would have to cancel plans to wait all day for them to come. I am done!!!!
Reply from Astar Plumbing, Heating & Air Conditioning
2026.06.10
Hi Dexter! Thanks so much for leaving a 4-star review for Astar Plumbing, Heating & Air Conditioning. We truly appreciate your feedback! If you have any specific concerns that we can address to make your experience even better, please let us know. Your satisfaction is important to us!
Astar was excellent. Always friendly and professional, they showed up when they said they would, they did the job expertly as our agreement stated, they cleaned up and finished on time!
Reply from Astar Plumbing, Heating & Air Conditioning
2026.06.11
Thank you for your kind review! Your satisfaction is our top priority.
Helped me diagnose my ac problem and took pictures for my warranty claim. Was very nice, friendly and knowledgeable. Would highly recommend calling Jim for service. Thank again for the help
Reply from Astar Plumbing, Heating & Air Conditioning
2026.06.10
Thank you for your kind review! Your satisfaction is our top priority.
Gabe was very professional,courteous, helpful and answered all my questions.
Reply from Astar Plumbing, Heating & Air Conditioning
2025.06.19
Aida, thank you for leaving a 5 star review, and mentioning Rick. You’re right, he is always going above and beyond. We’ll be sure to share your praises with them!
Brian performed maintenance on my heating system today. He was thorough and explained his procedures to me. He answered all my questions professionally and courteously.
Reply from Astar Plumbing, Heating & Air Conditioning
2024.10.18
Michele, Thank you for this rating! Brian is a valuable part of our success as a business at Astar and we are glad to see him recognized. Our team strives to provide 5-Star Service to all our customers. We look forward to continuing to provide all your home comfort needs.
Astar plumber was tidy, knowledgeable and easy to speak with. He gave advice and was a very good plumber.
Great professional.
Reply from Astar Plumbing, Heating & Air Conditioning
2023.09.22
Eric, Thank you for this rating! Astar prides itself in providing 5-Star Service to all our customers. We look forward to continuing to provide all your home comfort needs.
Our technician was Mike, and he did an outstanding job for us. He was very professional and did a fantastic job cleaning up after himself. He's a keeper, Astar.
Reply from Astar Plumbing, Heating & Air Conditioning
2026.06.10
Thank you so much for the fantastic 5-star review, David! We're thrilled to hear that Mike provided you with outstanding service and left everything clean. We’re lucky to have him on our team at Astar Plumbing, Heating & Air Conditioning. Your satisfaction means the world to us!
Rick is awesome. He was thorough with his inspection and explained everything to me. He even called back the day after to answer some questions that I had.
Reply from Astar Plumbing, Heating & Air Conditioning
2026.06.10
Thank you so much for the kind words, Ann Marie! We’re thrilled to hear that Rick provided such thorough service and took the time to follow up with you. It's always our goal at Astar Plumbing, Heating & Air Conditioning to ensure our customers feel informed and supported. If there’s anything else we can do to make your experience even better, please let us know!
Great job and a great asset to your company!!
Reply from Astar Plumbing, Heating & Air Conditioning
2026.06.10
Thank you so much for your kind words, Bob! We're thrilled to hear that you had a great experience with Astar Plumbing, Heating & Air Conditioning. Your support means a lot to us!