Verified Company
Very good experience with ASE and a great lift. Brian was very good in helping me get the lift that best meets my needs.
Reply from Automotive Service Equipment
2025.11.20
Thank you for your thoughtful review Scott. We are glad the you are happy with your lift, as well as our service. Enjoy!
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I went to a well-known auto parts store across the US. Napa bought the higher cost battery charger. It’s a charge it solar 4735. tried using it a little bit later after I bought it it wasn’t working it kept flashing. I believe a two and a three wouldn’t charge for nothing took it back to Napa. They said yes it’s broken. I said well can I get my money back? What can I do? They said no after 30 days you’re done you can’t exchange it. Nothing can be done at this point. I said that’s very bad business and was speaking to the manager. He turned around. He had one of his guys look at and return it to me three days Confirmation said it’s working.. about weeks later tried to just use it over this weekend. Same thing piece of junk. I’ll be sending this response back to Napa also I will never buy a piece of equipment from Napa again.and I’ve spent thousands in Napa over the years, hoping to get quality items, but that isn’t the case here. Don Pierre
Reply from Automotive Service Equipment
2025.11.06
Hi Don,
You indicated that you placed your order with NAPA Auto Parts - not Automotive Service Equipment. We believe this review may have been intended for NAPA Auto Parts, as we are Automotive Service Equipment and we are not affiliated with NAPA in any way.
We ask you to kindly remove this review, since it is not made for the proper company that you actually purchased from.
We understand how frustrating it can be to have issues with a purchase, and we hope you’re able to get this matter resolved with the correct business. If you have any questions about products or services purchased directly through Automotive Service Equipment, please feel free to reach us at (860) 626-9633. We’d be happy to help, In the meantime we take our online reviews very seriously. Due to this not being a representation of us and our standards more so your business with NAPA Auto Parts not Automotive Service Equipment, would you be willing to remove this review?
You indicated that you placed your order with NAPA Auto Parts - not Automotive Service Equipment. We believe this review may have been intended for NAPA Auto Parts, as we are Automotive Service Equipment and we are not affiliated with NAPA in any way.
We ask you to kindly remove this review, since it is not made for the proper company that you actually purchased from.
We understand how frustrating it can be to have issues with a purchase, and we hope you’re able to get this matter resolved with the correct business. If you have any questions about products or services purchased directly through Automotive Service Equipment, please feel free to reach us at (860) 626-9633. We’d be happy to help, In the meantime we take our online reviews very seriously. Due to this not being a representation of us and our standards more so your business with NAPA Auto Parts not Automotive Service Equipment, would you be willing to remove this review?
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Very pleased with the entire process. On the first call I made to ASEDEALS I spoke with Brian who was very knowledgeable and helpful. The lift was shipped very promptly. There was a slight glitch with the freight handler but ASEDEALS very quickly had the issue resolved and forwarded me the correct information. Assembly went very well. Had it in the garage for about a week. Already had 3 different vehicles on it and it works great. So much better than laying on your back!, I should have done this years ago. Would definitely recommend ASEDEALS
Reply from Automotive Service Equipment
2025.10.06
So glad to hear everything went well Kevin. Please keep us posted.
Thank you again for your business, and your kind words.
This is the kind of feedback we love.
Thank you again for your business, and your kind words.
This is the kind of feedback we love.
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From choosing the proper car lift, thru purchase, delivery the process was seamless and communication was excellent. Would definitely recommend and will likely shop here again for any other equipment needs.
Reply from Automotive Service Equipment
2025.07.21
Thank you for the feedback Scott. We are glad we could help.
Enjoy!
Enjoy!
Brian Lockhart and the ASE team are second to none. I was put in a real bind and Brian helped me through it big time. I will certainly be giving them my business and referrals going forward. Can’t wait to buy my next lift from you all!
Reply from Automotive Service Equipment
2025.04.14
Thank you immensely for your kind words, Josh. We're thrilled to hear about your positive experience with Brian and the ASE team. Looking forward to serving you again in the future!
We ordered the ASE 9K 4 post lift from Brian who was extremely knowledgeable and helpful. After picking it up at the local LLC terminal we brought it home and assembled it by ourselves. We still have all of our fingers and toes and love it!
Reply from Automotive Service Equipment
2025.03.05
Thank you again for your business and your kind words Laura.
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Great Prices and Exceptional Service. Brian is professional and the installer that was recommended did a great job installing.
Highly recommend!
Reply from Automotive Service Equipment
2025.01.07
We greatly appreciate your positive feedback, Michael. Thank you for choosing Automotive Service Equipment.
Great company to work with. Answered all my questions about which lift was best for me. The ASEplatinum WH9ACX was a good deal. Shipping was fast, installation was easy and it is a great working (and looking) lift.
Reply from Automotive Service Equipment
2021.01.27
Awesome! Thanks for the feedback Evan. Great pic of your garage too.
Super Great responsive seller. With all Scammers Online SOOO refreshing. Quick shipping, Great communication, Knows about products and shipping process and let me know. Will buy again and again!!
Reply from Automotive Service Equipment
2024.10.14
Thank you for the great feedback Tom! We appreciate it.
I purchased a set (4 Piece) of AMGO screw pads for my lift. When they arrived, there were three newer style screw pads and one older style screw pad (the difference being an O-ring to help hold the screw pad in place). I contacted ASE for a newer style screw pad replacement. ASE forwarded my request to AMGO who denied the replacement stating the O-ring was not a functional necessity and said they were considered all the same parts. I spoke further with ASE and they were unable to convince AMGO to replace the part. ASE did sell me the replacement part at their cost which I did appreciate. Having said that, if AMGO won't stand behind a $20 part, what do you think will happen when warranty work is needed?
Reply from Automotive Service Equipment
2024.10.09
John, Thank you for your patience on this matter. We appreciate your understanding and working with us on this issue.
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