Riverside Place Reviews 2026 | Trustindex.io

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4.9 | 29 total

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ROBERT DING 2026.06.10

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Reply from Riverside Place 2026.06.10

Hi Robert Ding thank you very much for rating your experience with Riverside Place Care Home - Care UK so highly.

At Riverside Place we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us with any further specific feedback please use the form on the following web page

https://www.careuk.com/company/contact/feedback.

This will ensure it gets to the correct team.

Many thanks the Care UK team

Yvonne Allison 2026.03.19

Always a warm welcome fantastic food and beautiful home and people 😀

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Kathryn Paterson 2026.03.19

Beautiful home with a very welcoming team from the housekeeping staff up to the manager and everyone in between.

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Reply from Riverside Place 2026.03.20

Thank you so much for your kind words; we are delighted to hear that our entire team, from housekeeping to management, made you feel so welcome.

Ovidiu Andreescu 2026.03.19

Beautiful home, friendly staff, welcoming Manager.

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Reply from Riverside Place 2026.03.20

Thank you for your kind review, much appreciated.

Michael Kenny 2025.05.06

A beautiful care home with amazing atmosphere.i am always given a very warm welcome when I visit this home.

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Reply from Riverside Place 2025.06.03

Thank you for taking the time to leave a thoughtful review, it means a great deal to the team to know their hard work is recognised.

ray woodill 2025.02.21

Beautiful ‘home from home’ - so cosy and such a wonderfully compassionate team who truly care for their residents

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Reply from Riverside Place 2025.02.24

Thank you, Ray, for your kind words and recognition of the team at Riverside Place. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your feedback will be shared with the team.

Sharon Butler 2025.02.19

Lovely atmosphere, friendly professional staff, lots of activities as well as great food. Beautiful grounds and lots of facilities a real gem of a care home.

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Chris Rudolph 2025.01.09

I visited over Christmas. What a lovely home and atmosphere. The team were really welcoming and helpful.

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Reply from Riverside Place 2025.01.16

Many thanks for your positive review, Chris. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

Sarah Chapman 2024.11.25

A super visit to Riverside Place - home is beautifully presented and great to see residents up and about using all the facilities

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Reply from Riverside Place 2024.11.25

On behalf of the Riverside Place team, we would like to thank you for your wonderful feedback. Thank you again for your review, Sarah.

Denise Posner 2024.09.25

Incredibly efficient and effective customer relations and a very helpful and supportive team.

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Reply from Riverside Place 2024.09.30

On behalf of the Riverside Place team, we would like to thank you for your wonderful feedback. Thank you again for your review.

John Sutton 2024.09.10

Apon arriving at the care home it seemed okay but then I was shocked to find out that I was not told about new medication my family member was put on after asking and I was told no new medication was being administered that was a lie workers are clearly over worked was talking to a few and they all mentioned that there so busy and understaffed they had to sleep in the party room I was very shocked by this statement after talking to management about this issue they seld that wasn't happening and not to believe everything I'm told it's a shady place they pass the buk it's always someone else's fault

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Reply from Riverside Place 2024.09.11

Dear Mr Sutton - We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We keep detailed records of visitors to the home and in this instance have been unable to find your information. Therefore, we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.

Karen Davies 2024.08.06

Riverside Place is a warm and welcoming care home. The staff are friendly and helpful. Lovely environment. Always a pleasure to visit.

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Reply from Riverside Place 2024.08.07

And it’s always a pleasure to have you, Karen! Thank you for your wonderful feedback.

Claire Hallett 2024.07.05

Lovely place and very friendly staff. Lots of well thought out areas for residents to socialise and interesting activities put on. Highly recommend

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Reply from Riverside Place 2024.07.08

Thanks Claire for your review and positive comments regarding our home and staff, we’re pleased you liked the areas of our home and the activities we put on.

Zaeem Mohammed 2024.05.02

Stepping into Riverside Place was an absolute delight! Right from the entrance, I was greeted with such warmth by the staff, setting the stage for an extraordinary experience. The ambiance is incredibly inviting, with charming décor that feels like a comforting hug. Let's talk about the culinary experience – it was simply divine! Those hash browns? They're truly unforgettable. Meeting Michael and Yvonne was the icing on the cake. Their professionalism and genuine warmth instantly made me feel like part of the family. For those seeking exceptional care in a setting of grace and hospitality, Riverside Place is the ultimate destination. Trust me, it's more than just a care home – it's a sanctuary!

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Reply from Riverside Place 2024.05.03

Thank you Zaeem for your lovely comments about our home and team at Riverside Place, we are pleased you enjoyed your visit and the hash browns!

Pam Sharman 2024.04.29

This is a beautiful home, as soon as I walked in I was greeted with a smile. Everywhere was pristine all the staff made me welcome. Can’t fault it. You can easily identify how much they care about their residents

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Reply from Riverside Place 2024.04.29

Thank you Pam for your review and kind words about our home, team and residents.

ethan umpleby 2024.04.29

I had a great visit to Riverside Place, being welcomed with a coffee by the friendly staff. The home has a fantastic atmosphere, with lots of activities going on throughout the day

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Reply from Riverside Place 2024.04.29

Thank you Ethan for your review and we are pleased you had a great visit to our home.

Emily Thompson 2024.04.29

Upon my visit I was politely welcomed and found the home beautifully decorated. During my visit there was a singer performing for the residents and it was really nice to hear, it brought such an atmosphere.

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Reply from Riverside Place 2024.04.29

Thank you Emily for your review and lovely comments about our home.

Libby Miles 2024.04.29

I visited Riverside Place to host a training session. I was very well looked after by the team and had a wonderful chat with a resident over a cup of tea. Stunning home with a really warm, welcoming feeling.

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Reply from Riverside Place 2024.04.29

Thanks Libby for your review and we are pleased you enjoyed your visit to our home and spending time with our team and residents. We look forward to seeing you again.