American Research Bureau

American Research Bureau Reviews

Excellent rating
     
4.8 | 243 reviews
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American Research Bureau
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4.8

| 243 total

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John Mark Thompson
John Mark Thompson 2025.11.06
     
Incredible! I would have missed out on an inheritance from a distant relative completely without ARB. If you get an envelope from them take it seriously!
Reply from American Research Bureau 2025.11.06
Thank you so much for taking the time to share your experience. We’re grateful for your trust and are glad we were able to help you connect with an inheritance you may not have otherwise known about. We understand that receiving unexpected news like this can feel surprising and we appreciate your encouragement to others to take our outreach seriously. Wishing you and your family all the very best!
Brian Allman
Brian Allman 2025.10.23
     
We were quite skeptical after the first call from Barry Miller with all the scams taking place. But he reassured us and encouraged us to check into American Research Co. After researching we were comfortable and decided to move forward. Barry was very helpful. All our dealings and communication with the Attorney Susan B Devermont who was the attorney from Hinojosa & Forer LLP were professional and timely! For the most part she or her assistants got back to us with our questions quickly and professionally! This was a big surprise to our family as we did not know our real grandfather or that he had a daughter that was our mother’s half sister and the money will be shared with our kids! Thank you!
Reply from American Research Bureau 2025.10.28
Thank you for taking the time to share your experience. We understand how unexpected a call like this can be, and we truly appreciate the trust you placed in us after doing your own research. We’re delighted to hear that Barry and Attorney Susan Devermont provided you with the professionalism and care we strive for in every case.

It’s always meaningful to know our work has helped families reconnect with their history and rightful inheritance. We’re honored to have played a part in that discovery and wish you and your family all the best.
Pete SpinningJr
Pete SpinningJr 2025.10.23
     
Very responsive and easy to work with
Reply from American Research Bureau 2025.10.28
Thank you for your thoughtful review! We’re glad to hear you found our team responsive and easy to work with. Your feedback means a lot to us as we continually strive to provide excellent service and clear communication throughout the process.
Bryan Burton
Bryan Burton 2025.10.22
     
Reply from American Research Bureau 2025.10.22
Thank you so much for the five-star rating! We truly appreciate your support and are glad to know you had a positive experience with our team. Your feedback means a lot to us and helps us continue our commitment to excellent service.
Michelle L
Michelle L 2025.10.15
     
American excellent job finding the correct family tree for the probate court. Thank you for making this a smooth process.
Reply from American Research Bureau 2025.10.15
Thank you for your thoughtful review! We’re delighted to hear our research helped make the process smooth and successful. Our team takes great pride in building accurate family trees and ensuring every case is handled with care and professionalism. We appreciate your kind words and the opportunity to assist you.
isaac hayes
isaac hayes 2025.09.17
     
Professional, Courteous and Prompt. Thanks you to All the staff that worked on our families behalf.
Reply from American Research Bureau 2025.09.26
Thank you so much for your kind words! We’re delighted to hear you found our team to be professional, courteous, and prompt. It’s our goal to provide every family with compassionate and attentive service, and we’re grateful you took the time to share your experience.
Cece Benson
Cece Benson 2025.06.23
     
Reply from American Research Bureau 2025.06.23
Thank you for the 5-star rating! We appreciate your support and we are so glad we could meet your expectations.
Gary Johnstone
Gary Johnstone 2025.06.04
     
Company did a fantastic job of follow up communication. Worked diligently on this case for many years and recently received the final settlement distribution. Very impressed.
Reply from American Research Bureau 2025.06.04
Thank you so much for your kind words! We're glad to hear you felt well-supported throughout the process. It was our privilege to work on your case. We appreciate your trust and patience over the time it took to carry out the necessary steps to ensure you received your rightful distribution.
Kerri Cashmore
Kerri Cashmore 2025.05.24
     
Me and my family were contacted due to a family member passing that we weren’t aware of. The whole process was smooth. Everyone was communicating with us every step of the way
Reply from American Research Bureau 2025.05.27
It is great to hear of your positive experience with American Research Bureau. Thank you for putting your trust in us.
Marjorie Giambra
Marjorie Giambra 2025.05.03
     
Reply from American Research Bureau 2025.05.09
We truly appreciate the 5-star rating. It means a lot to our team—thank you!
Marjorie Giambra
Marjorie Giambra 2025.05.03
     
Very pleased with the professional and timely manner of the experience in which was handled by this law firm.
Reply from American Research Bureau 2025.05.05
Thank you for your kind words and positive review. We appreciate your trust in us.
Malissa Kelly
Malissa Kelly 2025.05.03
     
Reply from American Research Bureau 2025.05.09
Thank you so much for the 5-star review! We’re grateful for your support and are glad we could assist you.
Ed Sokol
Ed Sokol 2025.04.10
     
Reply from American Research Bureau 2025.04.10
We are grateful to you for your positive review. Thank you for working with us.
Andy Goldberg
Andy Goldberg 2025.04.09
     
Reply from American Research Bureau 2025.04.09
Thank you! We are grateful you put your trust in us.
Nancy Hopkins
Nancy Hopkins 2025.04.09
     
Reply from American Research Bureau 2025.04.09
Thank you for your positive review of our services.
Holly Thurn
Holly Thurn 2025.03.12
     
Great work!
Reply from American Research Bureau 2025.04.09
Thank you! We appreciate your kind words and input. We greatly value our clients and work hard for their benefit.
Darren Roylance
Darren Roylance 2025.03.11
     
Smooth process.
Reply from American Research Bureau 2025.04.09
We are happy to hear you had a good experience working with us. Our best to you going forward.
Mike Baker
Mike Baker 2025.03.10
     
ARB contacted me to let me know about my part in an inheritance. Without any other information, and thinking they were needed in this process, I agreed to have them “represent” me (as did many of the members of my family). Not much information was given to me (us) about what their role in this was, and getting updates from them was few and far between. Little did I know the estate was going to perform a search on heirs to the estate, and lawyers were representing us in behalf of the estate, and its (ARB) services really weren’t needed. The company received a hefty amount of money (from all of the heirs) for basically doing nothing (at least, we have no account of what they actually did). Had I known beforehand, I would have never signed anything with them. When a loved one dies or you are advised you are entitled to an inheritance, many people will feel as though they need to be represented by an outside source (such as ARB). Don’t let this company, or any other that feed off of this weakness, talk you into signing a contract with them to “represent” you. I advise you to save that part of your inheritance and let the estate handle the work. Or, if you feel you need to be represented, see what is entailed on your behalf before signing anything. This company really disappointed us all (the heir) and I feel took advantage of an unknown situation, and instant money coming to the heirs. Good luck to all of you who receive an inheritance, but do your homework before signing anything. It is likely you will not need ARB. I didn’t.
Reply from American Research Bureau 2025.04.09
We are sorry to read your perspective on our services. We take great pride in helping our heirs receive their rightful inheritance by providing excellent research and delivering great results and service for 90 years. We believe that we provide a valuable resource to estates and heirs alike.

A common response from many of our clients is they did not know a relative passed away and most of the time their relative, and their estate, does not know who or where they are. We step in and provide information to estates so these heirs are not left out and do receive their lawful portion. We are pleased we were able to help you.
Sylvia Turner
Sylvia Turner 2025.03.08
     
Excellent experience!
Reply from American Research Bureau 2025.04.09
It is great to hear of your experience with us, thank you!
Leah Jiang
Leah Jiang 2025.02.10
     
American Research Bureau contacted us me about a relative who passed to decide if I qualified as an heir. Some of my relatives were skeptical about signing up for their services. The process happened in the time expected and they fulfilled their agreement to me. I would recommend using them. I only wish I had tried to negotiate for lower fees because I had a lot of sticker shock once my payout came.
Reply from American Research Bureau 2025.02.11
Thank you for the positive feedback. The process could take a lot of time and a great deal of effort to get the case through probate court. We appreciate your recommendation.

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