Our service technician did a wonderful job was very patient and kind.
الرد من American Solar and Roofing
2025.12.04
Hi John! Thank you for sharing this. It’s great to hear our technician took such patient and thoughtful care of your service. We appreciate you taking the time to leave this kind feedback and for choosing us to support your home.
Jose has been the P.M for the Solar project for my house. He communicates very well with updates prior to and during the project. He also would follow up to be sure everything is working properly. He did reach out to tech support for some troubleshooting, but made sure it was all good before he left.
الرد من American Solar and Roofing
2025.12.04
Hi Dan! Thank you for this generous feedback. We’re glad to hear Jose kept you informed at every step and made sure everything was running smoothly before wrapping up. His follow-through and care for each project mean a lot to us. We appreciate you choosing American Solar & Roofing and taking the time to share your experience!
Danny did a outstanding job in the reinstallation of our new solar inverter. He was aware of the electrical codes and made me aware of that. He was truly professional, he is a asset to AmericanSolar.
الرد من American Solar and Roofing
2025.12.02
Hey Gary! Thank you for sharing this — we’re so glad to hear Danny took great care of you. His attention to detail and code requirements is something we value, and it’s wonderful to hear he walked you through everything along the way.
We appreciate your kind words and are grateful to have him on our team. Thank you for choosing us.
Post this picture of your inverter on Facebook or Instagram! Tag us and add #ASR25Years in the caption. You have a chance to win a free American Solar & Roofing long sleeve!
We appreciate your kind words and are grateful to have him on our team. Thank you for choosing us.
Post this picture of your inverter on Facebook or Instagram! Tag us and add #ASR25Years in the caption. You have a chance to win a free American Solar & Roofing long sleeve!
There service was great Raleigh was easy to work with and a great guy
الرد من American Solar and Roofing
2025.12.02
Hi Leroy! Thank you so much for being part of the American Solar & Roofing family. We’re happy to hear Raleigh was easy to work with and made the experience smooth for you. We appreciate you taking the time to share this and for choosing us.
Danny was great. Explained what he was doing and why he was here. No phone call prior since his AT&T phone had no reception.
الرد من American Solar and Roofing
2025.12.02
Hi! Thank you for taking the time to share this. We’re glad to hear Danny took the time to explain everything and make sure you felt informed throughout the visit. He mentioned the reception issues with his AT&T phone, and we appreciate your understanding about the missed call ahead of time. Thanks again for the kind words — we’re grateful for the chance to support you.
Danny installed my new inverter today. He showed up on time and installed it efficiently. He had an issue connecting to my wifi and is handing that piece off to the tech support. He was VERY patient as he trouble shot it with Tmobile and myself.
الرد من American Solar and Roofing
2025.12.02
Hi Billy! Thank you so much for sharing this. We’re thrilled to hear Danny took great care of you today. He always shows up ready to help, and it means a lot that his patience and effort stood out while you both worked through the Wi-Fi issue.
If anything else comes up, we’re always just a call away. We truly appreciate you.
If anything else comes up, we’re always just a call away. We truly appreciate you.
The technician Raleigh was very thorough and explained the solar system issues to me very clearly.
The inverter was bad.
My only disappointment is with the company, not the technician.
This inverter went bad 5years ago when it was under their warrantee,
and they replaced it with a “refurbished” unit(which I did not know at the time). A new Inverter should last 10 years or more.
Check your Warrantee.
الرد من American Solar and Roofing
2025.11.21
Hi Billy, thank you so much for sharing this with us and for recognizing Raleigh’s careful work. We’re glad he was able to explain everything clearly and make the process easier for you.
We also understand why the inverter situation felt frustrating, and we want to clarify it with care. The inverter originally came with a 10-year manufacturer warranty, and the replacement you received was issued under that coverage. Manufacturers often send refurbished units as part of their approved warranty process, and while we help facilitate the claim, we don’t have control over how they choose to honor it.
We truly appreciate you bringing this up and giving us the chance to explain. If you ever have questions about your system or need support in the future, we’re always here for you.
We also understand why the inverter situation felt frustrating, and we want to clarify it with care. The inverter originally came with a 10-year manufacturer warranty, and the replacement you received was issued under that coverage. Manufacturers often send refurbished units as part of their approved warranty process, and while we help facilitate the claim, we don’t have control over how they choose to honor it.
We truly appreciate you bringing this up and giving us the chance to explain. If you ever have questions about your system or need support in the future, we’re always here for you.
The American Solor & Roofing team did an excellent and professional job installing the solar panels, conduit, inverter and critter screens on my Tucson home! Jose made sure I was informed on scheduling. Mary Anne was superb scheduling, providing plans and securing permits/inspections from my HOA, Pinal County, and TRICO. I highly recommend America Solar and Roofing for your solar project.
Straightforward, honest. Didn’t try to sell me more than I needed. Very responsive. I visited their office before buying. I had 3 other experiences with other cos I decided not to go with. I will continue to have AS&R service my panels. Crew including Jose Leon were very friendly and helpful. Worked steadily till job was done and area clean. Painted conduit exact house color. Very happy overall
الرد من American Solar and Roofing
2025.06.09
David - Thank you so much for your honest and thoughtful feedback! We truly appreciate you choosing American Solar & Roofing after careful consideration. It means a lot to hear that our team, including José Leon, provided friendly, steady, and detailed service that met your expectations. We’re grateful for your trust and look forward to supporting you with your solar needs for years to come!
Raleigh, the technician, installed a new solar inverter. Answered and explained every question I had. Did a solar panel roof inspection and showed me pictures of possible future problems.
In addition, a super good guy!
الرد من American Solar and Roofing
2025.11.13
Hi John! Thank you so much for the kind and thoughtful words! We can't want to share this with Raleigh, he'll truly appreciate the shoutout! Thanks for being part of the American Solar & Roofing family.
Jose and his crew were very professional and responsive. I appreciate the work they did and the follow-up.
الرد من American Solar and Roofing
2025.11.12
Hi William! Thank you so much for your kind words! We’re happy to hear Jose and his crew provided great service and follow-up. If you have a moment, we’d love if you could share your experience on Yelp too — it really helps others learn about us.
The experience with American Solar and Roofing was fantastic from start to finish. The initial consultatiion was just that instead of a sales pitch. I had with Sean an information sharing session with someone knowledgeable in the field, not just someone who was trying to fit me in a box to collect a commission.
Jose, my PM, was phenomenal. Clear communication followed up by delivery is what you can expect out of him. There were a couple of minor issues encountered, but Jose was quick to respond and remediate each. All in all I definitely recommend this team.
الرد من American Solar and Roofing
2025.11.12
Hey Tito! Thank you so much for your kind words! We’re so glad to hear that Sean and Jose made your experience such a positive one. It means a lot to our team to know we delivered great service. If you have a moment, we’d love for you to share your experience on Yelp too — it really helps others learn about us!
Peggy and I recently had a roofing repair done by American Solar and Roofing and took the opportunity to upgrade the Solar at the same time. As with our past experience with this company, about 20 years ago, the experience was beyond our best hopes! The planning, coordination, and personnel, were professional, knowledgeable, and hard working. The roofing crew, under Ben Farr and the Solar crew, under Jose Leon, completed their task on time and on schedule, going the extra mile, with zero disruption to our day to day lives! The project was done on time and we were perfectly happy! Jeff A.
الرد من American Solar and Roofing
2025.11.07
Jeff and Peggy, thank you so much for sharing this wonderful review! It means a lot that you chose to work with us again after 20 years. We’re thrilled to hear that Ben, Jose, and both crews delivered the professional, seamless experience you deserved. Your trust and kind words truly made our day! We’re so glad you’re happy with your new roof and solar upgrades. If you could leave this review on Yelp as well, we'd truly appreciate it! It really helps other homeowners in Arizona find a trusted solar & roofing company.
Raleigh kept me informed from the time he arrived to the summary of his findings.
الرد من American Solar and Roofing
2025.11.04
Hi Terry! Thanks for the 5 star review! It's wonderful to hear that our team kept you informed and was timely. If you ever need anything else for your solar or roofing needs feel free to give us a call!