Amber Vet

Amber Vet Reviews

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4.3 | 207 reviews
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Amber Vet
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4.3

| 207 total

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Joanna Su Yin Cockle
Joanna Su Yin Cockle 2025.12.03
     
We’d been to multiple vets in Singapore with our cats persistent sneezing problem. We always left with different medications to try and empty pockets but nothing worked. None of them seemed to be invested in finding or treating the root cause until we met Dr Sharon. Dr Sharon is incredibly patient and actually listens, asking questions going beyond the usual, and taking all the tests from other clinics into account that led to her suspicion that a tooth was pushing on our cat Duxtons sinus cavity. It was a gamble without x-rays to confirm but we agreed to treatment over a few weeks which included boosting his vaccinations and having a full blood panel and x-rays the morning of his surgery. The day of the surgery I was beside myself with worry but the exceptional team were always at the other end of WhatsApp to reassure me. He had quite a rough time at home recovering after having 3 of his canines removed, but again, they were so communicative and genuinely helpful on WhatsApp. The improvement is clear, and all the anxiety and money was worth it. We also take our other cat Chippy who became extremely reactive at the vet for the first time (he’s adopted so not much is known about his history) so much so I feared the nurses were going to get hurt! But they simply shrugged it off and prescribed us some medicine to help him with the anxiety when we came back for his annual vaccinations, which went smoothly 😅 We always find Amber Vet a clean, quiet and calm environment who, as best as possible, stick to your actual appointment time which is important if your cats hate waiting. They do not over crowd or cram back to back consultations. Everyone we’ve met there is wonderful and so friendly, a special thank you to of course Dr Sharon and Naomi.
Reply from Amber Vet 2025.12.04
Dear Joanna,

Thank you very much for taking the time to share your experience with Dr Sharon and our team, and for the lovely photos of Duxton and Chippy.

We are delighted to hear that Duxton has recovered well and that identifying and addressing the underlying dental issue helped resolve his persistent sneezing problem.

Our team strives to provide thorough, compassionate and patient-centred care, and it is heartening to know that this made a positive difference for both Duxton and Chippy. We also appreciate your kind words about our clinic environment and our efforts to make each visit as calm and comfortable as possible for our feline patients.

Your trust and confidence mean a great deal to us. Dr Sharon, Naomi and all of us at Amber Vet send our best wishes to you, Duxton and Chippy.

Warm regards,
The Amber Vet Team
Carie Lee
Carie Lee 2025.12.01
     
Thank you Dr Brian, Dr Alicia and the Amber Vet team for looking after Ellie (Golden Retriever). She has recovered beautifully from the laparoscopic spay and wasn't even bothered by the stitches. Her teeth look great after the dental work. Also very glad we did the hip Xray and know how to better look after her joints. So glad we made the choice to go to your clinic for her procedure.
Reply from Amber Vet 2025.12.01
Dear Carie,

Thank you so much for your kind words and for trusting us with Ellie’s care!

We’re delighted to hear that she has recovered well from her laparoscopic spay and dental procedure. Golden Retrievers can be prone to joint issues, so you made a very wise decision to have the PennHIP X-ray done. It is a great step toward helping Ellie stay comfortable and active for years to come.

She was such a sweet and brave patient, and we’re so glad you chose Amber Vet for her treatment. Please give her a cuddle from all of us! 💛🐾

— Dr Brian, Dr Alicia & the Amber Vet Team
Ccliæ Zzz
Ccliæ Zzz 2025.11.22
     
Be careful of tendency of over treatment and misdiagnosis. Do seek second opinion if you have doubts.
Reply from Amber Vet 2025.11.24
Dear Ccliae Zzz,

Thank you for taking the time to share your feedback.

We acknowledge your concerns and take all allegations of this nature seriously.

With the limited information provided, we are unable to locate your record. If you wish, you may contact us with your registered name, your pet’s name, and the date of visit at 6245 5543 or enquiry@ambervet.com
so we can better understand your concerns.

At Amber Vet, transparency and integrity guide everything we do. All recommendations are based on professional clinical assessment, with the best interests of our patients as the priority. Clients always make the decision whether to accept our recommendations, and we proceed only with their agreement.

Best regards
Gabriel Wong
Practice Manager
Rita Wong
Rita Wong 2025.10.24
     
We have seen Dr. Sharon for a couple of appointments now for 3 of my family’s cats pertaining to wounds, ringworm, overall health check-ups and annual vaccinations. Every visit, Dr. Sharon is very friendly and gentle. She never fail to let the cats get used to the environment before approaching them, making it a more comfortable experience for the cats without causing additional stress. Dr. Sharon is also very patient when explaining the causes, observations, results and treatment plan going forward, I appreciate the reassurance. Would highly recommend Dr. Sharon at Amber Vet. Definitely a very cat-friendly vet and environment. ⭐️⭐️⭐️⭐️⭐️
Reply from Amber Vet 2025.10.24
Dear Rita,

Thank you so much for your kind words and for trusting Dr. Sharon with your cats! It’s wonderful to hear that every visit has been comfortable and stress-free for them. Dr. Sharon will be thrilled to know her gentle and patient approach has made a difference. Your cats are absolutely adorable. Those photos truly made our day! 🐾

We are also glad to know that we’ve lived up to our mission of providing a safe and comfortable place for cats. We really appreciate your recommendation and look forward to seeing you and your kitties again soon!

Best Regards
Gabriel Wong
Practice Manager
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zenn spm
zenn spm 2025.10.21
     
Good for dental advices .
Reply from Amber Vet 2025.10.21
Hi Zenn,

Thank you for your kind words! We are glad that you found our dental advice helpful. Keeping pets’ teeth clean and healthy makes such a big difference. We are always here if you need any guidance or support along the way!

Best Regards
Gabriel Wong
Practice Manager
D M
D M 2025.10.21
     
DO NOT bring your cat here. My cat was misdiagnosed and suffered terribly. There was no proper care, no follow-up, and no accountability. Cat owners, think carefully — your pet’s life could be at serious risk.
Reply from Amber Vet 2025.10.25
Dear DM,

We appreciate the time to share your feedback. We are sadden to hear about your experience and take your concerns extremely seriously.

We would love to look into this matter in detail so we can understand exactly what happened and most importantly to address your concerns properly. At Amber Vet, we are committed to upholding high standards of veterinary care, and any suggestion of a lapse is treated with utmost importance.

Please truly appreciate if you can contact our me directly at 6245 5543 or via email at enquiry@ambervet.com, so we can review your cat’s case thoroughly and provide you with a proper response. We look forward to hearing from you soon.

Best Regards
Gabriel Wong
Practice Manager
P T
P T 2025.10.14
     
Brought both my fur babies for spaying by Dr Kevin Loon. Dr Loon was knowledgeable and assuring and so gentle with my pups. The front desk ladies were also courteous and animal lovers too. Overall, service was great and I highly recommend Amber Vet for anyone looking for a reliable clinic.
Reply from Amber Vet 2025.10.15
Dear PT,

Thank you so much for your lovely review! 🐾 We’re thrilled that your fur babies felt safe and cared for with Dr. Loon, and that our front desk team could make you feel welcome too. Every pet that comes through our doors is treated like family, and it warms our hearts to know you felt that love. Your recommendation means the world to us, and we can’t wait to see you and your adorable pups again at Amber Vet! ❤️

Best Regards
Gabriel Wong
Practice Manager
Sarah Choo
Sarah Choo 2025.09.27
     
Untrustworthy clinic and rip-off. Be careful, Dr. Loon will upsell and push more scans and tests under the guise of “need to careful” when other vets would not recommend such approaches. He is more focused on squeezing money while pretending to care about your pet. Medicine is also overpriced and marked up double compared to other vets. After my dog was spayed, he was also handed back to me reeking of urine. That is beyond unprofessional and shows zero respect for the animals or their owners. For a place that charges premium prices - this place left me angry, disappointed, and convinced they put profit before pets. Save your money and go elsewhere.
Reply from Amber Vet 2025.09.30
Dear Ms. Choo,

Thank you for taking the time to share your feedback. We acknowledge your concerns about the experience you described, and we take all such serious allegations with the utmost gravity.

We want to address your concerns immediately, but after carefully reviewing our records, we were unable to locate any patient file or visit details that match your description. For us to properly investigate and resolve this matter, we kindly ask that you contact us directly with the full name on the patient file, the pet's name, and the date of your visit.

At Amber Vet, transparency and integrity are at the heart of what we do. Our recommendations for any diagnostic test or treatment plan are based solely on a professional clinical assessment with the pet's best interests as the priority. We believe in open communication, ensuring all options are thoroughly discussed with clients. To be perfectly clear: no client is ever compelled to proceed with a service without explicit consent. The serious allegations raised regarding unethical conduct are simply inconsistent with our foundational values and the high standards of care we are known for.

Regarding post-surgical care, your description of the discharge process is also inconsistent with our clinic's established protocol. We consistently receive positive feedback from clients who appreciate our thorough approach, which always includes a final check-up, cleaning, and detailed aftercare review before discharge.

We kindly urge you to contact the Clinic Manager directly at 6245 5543 or via email at enquiry@ambervet.com so we can conduct the detailed, patient-specific investigation this matter warrants.

Sincerely,
The Ambervet Team
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Vanessa Tan
Vanessa Tan 2025.09.24
     
I’m so grateful to Dr. Sharon and the entire Amber Vet team for the amazing care they’ve given my dog, matcha :) From his neutering two weeks ago to all the thoughtful updates and check-ins via WhatsApp, the support has been truly comforting. Dr. Sharon is not only professional but also so warm and reassuring, which made the whole process much less stressful for both me and my pup. Thank you for treating him with such kindness and making us feel so well cared for every step of the way! Appreciate it lots❤️!
Reply from Amber Vet 2025.04.11
Dear Vanessa,

Thank you for your kind review! We're heartened to hear that your experience at Amber Vet - from the hassle-free appointment booking to the efficient consultation - met your expectations. Our team takes great care to ensure every visit is comfortable for both pets and owners, and we're glad this was reflected in your puppy's vaccination visit.

The follow-up call is part of our commitment to your pet's wellbeing, and we're happy to know it was appreciated. At Amber Vet, we believe good aftercare is just as important as the consultation itself.

We're honoured to be entrusted with your puppy's healthcare needs and look forward to continuing to support your pet's journey to good health. Should you need anything, please don't hesitate to reach out to our friendly staff.

Best Regards
Gabriel Wong
Practice Manager
Topaz
Topaz 2025.09.15
     
For almost 2 years, I had seen a few Vets in the East for my cat's diarrhoea and they just prescribed him diarrhoea medicine, and later I still have to buy additional medicines as my cat's diarrhoea prolonged for weeks. But my first visit to Amber Vet (AV), Dr. Brian Loon was so thorough to even asked me of my cat's diarrhoea histories and suspected that he may have IBD or lymphoma. Weeks later, Dr Loon did an ultrasound and Dr Robertson did endoscopy and colonoscopy. The latter procedure also include a small dental re-threading of his wound. All these procedures only take less than 2.5 hours because when the nurse called me to inform that my cat was awake and they had even fed him wet food, it show that the anesthesia was only 2 hours or even shorter, as my pet still need time to wake up. (I had a friend whose pet never wake up after the GI.) In the end, my cat was diagnosed with intestinal cancer. Although AV costs are high, I’m grateful to have finally discovered the cause of my pet’s illness and found the right Vet. Ensuring the right treatment for my pet is far more valuable than the expense.
Reply from Amber Vet 2025.09.15
Dear Topaz,

Thank you so much for sharing your experience with us. We’re truly glad that Dr. Loon, Dr. Robertson, and our team were able to help uncover the underlying cause of your cat’s illness after such a long journey. We know how worrying and stressful it can be when symptoms persist without answers, and we’re grateful that you entrusted us with his care.

Your kind words mean a lot to us, and we are encouraged to hear that you felt reassured by the thorough approach and procedures. We’ll continue to do our best to support both you and your cat in his treatment journey. Please don’t hesitate to reach out if you need anything. We are here for you.

Best Regards
Gabriel Wong
Practice Manager
Ange GZ
Ange GZ 2025.09.12
     
Reply from Amber Vet 2025.09.15
Dear Ange,

We appreciate your support!

Best Regards
Gabriel Wong
Practice Manager
sherry lee
sherry lee 2025.08.30
     
Have been going to Amber Vet since Kona was a puppy, Dr Brian is very thoughtful and sweet to Kona. We get our annual vaccines, dental and health screening done, Dr Brian explains the procedures well, highly knowledgeable and attentive to our concerns as well. Will recommend Amber Vet to all!
Reply from Amber Vet 2025.09.01
Dear Ms Lee,

Thank you for entrusting Kona’s care to us since puppyhood and for your kind recommendation. We are delighted to hear that Dr Brian has made each visit a positive experience by addressing your concerns and keeping Kona comfortable. We look forward to continuing to support Kona’s health and wellbeing in the years ahead.

Best Regards
Gabriel Wong
Practice Manager
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Cheng
Cheng 2025.08.18
     
Good experience.
Reply from Amber Vet 2025.08.18
Dear Cheng,

Thank you for your kind words! We’re so glad you had a good experience with us and look forward to seeing you and your furkid again.

Best Regards
Gabriel Wong
Practice Manager
Lauren Lee
Lauren Lee 2025.08.14
     
I've been bringing my pets to Amber Vet for more than 10 years and they are definitely my most trusted vet clinic. Their facility is very clean, cozy and peaceful, but I feel what sets them apart from other clinics is that you never feel like you're just another patient on the carousel. Every visit is a warm and personable experience. Dr Loon was my attending vet, and despite my pet's many ailments, under Dr Loon's meticulous care, he lived to a very good age of 17. Milou's final moments was also at Amber, and I would personally like to thank Dr Suria, Melissa, and the other nurses who went out of their way to make him comfortable at the end. Everything was handled with so much sensitivity and love and I would like to extend my most heartfelt appreciation and gratitude to the whole team. I recently brought my new kitten there for vaccinations, and he was handled by Dr Sharon. She is very detailed and careful, and even for a routine procedure like kitten vax, they will send a follow up message the next day to check in on the pet's condition. I will always recommend Amber Vet for anyone looking for a trusted and compassionate veterinary clinic.
Reply from Amber Vet 2025.08.14
Dear Ms Lee,

Thank you so much for trusting us with your pets for over 10 years. We’re truly honoured to have cared for Milou throughout his life, and it means a lot to know that Dr Loon, Dr Suria, Melissa, and our nurses were able to make his final moments peaceful and filled with love.

And thank you for sharing the adorable photos of your furkids. They brought big smiles to our faces! We’re so happy your new kitten’s visit with Dr Sharon went smoothly and that our follow-up gave you peace of mind.

Your kind words really mean the world to our whole team and keep us motivated to do our very best every day. Thanks again for the heartfelt recommendation — we look forward to caring for your furry family for many more years to come.

Best regards
Gabriel Wong
Practice Manager
Lin Hongjie
Lin Hongjie 2025.08.14
     
Amber Vet, Dr Loon, and the team were extremely professional from start to finish. My pet’s spay surgery was done smoothly with great care, and recovery was trouble free. The nurses and staff were attentive, friendly, and very responsive to all my questions, providing clear guidance throughout. I’m very pleased with the service and highly recommend them.
Reply from Amber Vet 2025.08.18
Hi Mr Lin,

Thank you so much for your kind words and recommendation! 💙 We’re glad to hear that your pet’s spay surgery and recovery went smoothly, and that our team could support you with clear guidance along the way. Dr Loon and all of us at Amber Vet truly appreciate your trust in our care.

Best Regards
Gabriel Wong
Practice Manage
Bonnie Wong
Bonnie Wong 2025.08.14
     
Dr Loon is a very caring vet. He will go into details of what need to be done for my two poms. Everything is very organized from front reception to back room nurses..... except the charges is a bit on the high side. lol.
Reply from Amber Vet 2025.08.14
Dear Ms Wong,

Thank you so much for your kind words and for taking the time to share your experience! We’re glad to hear that Dr. Loon and our team could provide the detailed care your poms deserve, and that you felt supported throughout your visits.

We understand that veterinary care can sometimes feel pricey, and we always strive to provide value alongside quality care. Your feedback is truly appreciated, and it helps us continue improving our services.

We look forward to seeing you and your fur babies again soon!

Best Regards
Gabriel Wong
Practice Manager
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Gladys Chung
Gladys Chung 2025.08.08
     
The visits to Amber Vet are always pleasant for my dogs. The place is clean and well kept. The vets and staff are friendly and attentive. What I appreciate most is the after-visit care. Usually I get a follow up call or text to check on the well being of my dogs. I feel assured my dogs' health are their priority.
Reply from Amber Vet 2025.08.08
Dear Ms Chung.

Thank you so much for your kind words and for trusting us with the care of your dogs. We’re delighted to know that you find our clinic clean and welcoming, and that our team’s friendliness and attentiveness have made each visit a pleasant one. Your appreciation of our follow-up care means a lot to us. it’s always our goal to ensure our patients are recovering well and that their families feel supported. We look forward to continuing to care for your dogs and keeping them happy and healthy.

Best Regards
Gabriel Wong
Practice Manager
may chong
may chong 2025.07.31
     
We brought our 2 kittens to Amber Cat Vet as we prefer to be able to avoid rowdy pets while in the waiting area. Dr Sharon and Dr Brian as well the clinic staff (eg Naomi) have been great and professional. Been pleasant experiences so far
Reply from Amber Vet 2025.07.31
Dear Ms Chong,

Thank you for your kind review! We're glad to hear that you've had pleasant experiences with us at Amber Cat Vet. Our team, including Dr Sharon, Dr Brian, and Naomi, truly appreciate your kind words. We're especially happy that the cat-only environment has made visits more comfortable for you and your kittens. We look forward to supporting their health as they grow!

Best regards
Gabriel Wong
Practice Manager
Elizabeth Tiemann
Elizabeth Tiemann 2025.07.30
     
Dr. Loon has been Honey's vet since 2021! From simple visits for preventive care to more complex ones for echocardiograms, a laparoscopic spay, or a dental COHAT, Dr. Loon and all the team members at Amber Vet have never failed to treat her with the utmost care while maintaining an exceptionally high standard of medicine. To me, what sets Dr. Loon apart is his meticulous attention to detail. Despite Honey having seen several different vets throughout her puppyhood, it was only Dr. Loon who detected her heart murmur. His ability to catch what others missed speaks volumes about his expertise. I truly believe Dr. Loon is one of Singapore's premier practitioners, armed with more than a decade of experience and a perfectionistic tendency - trust that your furry family member will be in good hands at Amber. Honey says thanks for helping her live her happiest, healthiest life!
Reply from Amber Vet 2025.07.30
Hi Elizabeth,

Thank you so much for your generous and thoughtful review. It’s been our absolute pleasure caring for Honey since 2021—from routine visits to her laparoscopic spay, dental COHAT, and echocardiograms. We’re truly honoured by your trust in Dr. Loon and the team throughout her journey.

We’re especially touched by your kind words about Dr Loon’s attention to detail. It is something he takes great pride in, and we’re so glad it made a difference for Honey’s care.

And thank you as well for the lovely photos you’ve shared of Honey. She always brightens our day, and we’re so happy to see her living her happiest, healthiest life.

Please give her some extra love from all of us!

Best Regards
Gabriel Wong
Practice Manager
Felicia Choy
Felicia Choy 2025.07.29
     
Had a great experience at Amber Vet with Dr Loon for my cat's laparoscopic procedure. Everyone was really friendly, attentive, and patient. They also answered our questions really promptly via WhatsApp etc when we had questions during the recovery process. Thank you!
Reply from Amber Vet 2025.07.30
Dear Felicia,

Thank you so much for your kind words and for trusting us with your cat’s laparoscopic procedure! We're glad to hear you had a great experience with Dr Loon and the team. It’s always our goal to provide attentive care and support, not just during the visit but also throughout the recovery process. We’re happy we could be there for you and your cat every step of the way. Please don’t hesitate to reach out if you ever need anything. We’re always here to help!

Best Regards
Gabriel Wong
Practice Manager
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