Verified Company
Reply from ABH
2025.12.17
Dear Fadi,
Thank you so much for taking the time to leave us a perfect 5 star review. Even without additional comments, your rating speaks volumes, and we’re truly grateful for it. Knowing that guests like you leave feeling satisfied and cared for is what inspires our team each day.
We hope every part of your experience, from the atmosphere and amenities to the service you received, contributed to a memorable stay. Your positive feedback reminds us why we’re so passionate about what we do, and we’re delighted to know we met your expectations.
We sincerely appreciate your support and look forward to welcoming you back to 1 Hotel South Beach for another exceptional visit.
Warm regards,
Mauricio Miguelena, General Manager
Thank you so much for taking the time to leave us a perfect 5 star review. Even without additional comments, your rating speaks volumes, and we’re truly grateful for it. Knowing that guests like you leave feeling satisfied and cared for is what inspires our team each day.
We hope every part of your experience, from the atmosphere and amenities to the service you received, contributed to a memorable stay. Your positive feedback reminds us why we’re so passionate about what we do, and we’re delighted to know we met your expectations.
We sincerely appreciate your support and look forward to welcoming you back to 1 Hotel South Beach for another exceptional visit.
Warm regards,
Mauricio Miguelena, General Manager
While the location and overall concept of the hotel are appealing, the service did not meet expectations during my stay. The coffee machine in the room did not work, check-in was noticeably slow, and making a restaurant reservation on property was unnecessarily complicated.
For a hotel positioned at this level, service should be seamless and intuitive. There is room for improvement in execution and in ensuring that basic guest needs are handled efficiently and with ease.
Reply from ABH
2025.12.17
Dear Jackie,
Thank you for taking the time to share your feedback at 1 Hotel South Beach. While we’re pleased to hear that you found the location and overall concept of the hotel appealing, we’re truly sorry that the service aspects of your stay did not meet expectations.
The issues you mentioned are certainly not the seamless and intuitive experience we strive to provide. Your comments are taken seriously and will be shared with our teams as we continue to refine our operations and service delivery.
We would appreciate the opportunity to connect with you directly to better understand your experience and address your concerns. Please feel free to reach out to us at your convenience to my assistant at Michelle.Estrada@1Hotels.com with your reservation details. We value your feedback and hope to have the opportunity to restore your confidence in us.
Sincerely,
Mauricio Miguelena, General Manager
Thank you for taking the time to share your feedback at 1 Hotel South Beach. While we’re pleased to hear that you found the location and overall concept of the hotel appealing, we’re truly sorry that the service aspects of your stay did not meet expectations.
The issues you mentioned are certainly not the seamless and intuitive experience we strive to provide. Your comments are taken seriously and will be shared with our teams as we continue to refine our operations and service delivery.
We would appreciate the opportunity to connect with you directly to better understand your experience and address your concerns. Please feel free to reach out to us at your convenience to my assistant at Michelle.Estrada@1Hotels.com with your reservation details. We value your feedback and hope to have the opportunity to restore your confidence in us.
Sincerely,
Mauricio Miguelena, General Manager
Reply from ABH
2025.12.17
Dear Ale,
Thank you for taking the time to share your wonderful rating with us of 1 Hotel South Beach. We’re glad to know you had a positive experience overall and truly appreciate your feedback.
We’re always striving to make every stay exceptional, and your rating helps motivate us to continue refining the guest experience. We hope to have the pleasure of welcoming you back again soon to 1 Hotel South Beach!
Naturally,
Mauricio Miguelena, General Manager
Thank you for taking the time to share your wonderful rating with us of 1 Hotel South Beach. We’re glad to know you had a positive experience overall and truly appreciate your feedback.
We’re always striving to make every stay exceptional, and your rating helps motivate us to continue refining the guest experience. We hope to have the pleasure of welcoming you back again soon to 1 Hotel South Beach!
Naturally,
Mauricio Miguelena, General Manager
Das Personal war unglaublich herzlich, aufmerksam und sehr zuvorkommend. Wir haben uns vom ersten Moment an willkommen und bestens umsorgt gefühlt.
Es steckt so viel Liebe im Detail.
Vielen Dank für diese besondere Gastfreundschaft – wir kommen sehr gerne wieder!
Reply from ABH
2025.12.17
Liebe Frau Selimi,
vielen herzlichen Dank für Ihre wunderbare Rückmeldung. Es freut uns sehr zu lesen, dass Sie sich vom ersten Moment an herzlich willkommen und bestens umsorgt gefühlt haben.
Ihre Worte zur Aufmerksamkeit unseres Teams und zur Liebe zum Detail bedeuten uns sehr viel. Wir danken Ihnen für Ihr Vertrauen und freuen uns schon heute darauf, Sie bald wieder bei uns im Paris j’Adore Hôtel & Spa begrüßen zu dürfen.
Mit freundlichen Grüßen
Camélia - Paris j’Adore Hôtel & Spa*****
vielen herzlichen Dank für Ihre wunderbare Rückmeldung. Es freut uns sehr zu lesen, dass Sie sich vom ersten Moment an herzlich willkommen und bestens umsorgt gefühlt haben.
Ihre Worte zur Aufmerksamkeit unseres Teams und zur Liebe zum Detail bedeuten uns sehr viel. Wir danken Ihnen für Ihr Vertrauen und freuen uns schon heute darauf, Sie bald wieder bei uns im Paris j’Adore Hôtel & Spa begrüßen zu dürfen.
Mit freundlichen Grüßen
Camélia - Paris j’Adore Hôtel & Spa*****
Probably one of the most authentic hotels in Miami
Reply from ABH
2025.12.17
Dear Danilo,
Thank you for sharing your feedback of 1 Hotel South Beach! We’re truly honored to be considered one of the most authentic hotels in Miami. From our design and atmosphere to the experiences we offer, we strive to reflect the true spirit of the city in everything we do.
We appreciate your kind words and look forward to welcoming you back again soon for another genuine and memorable stay at 1 Hotel South Beach!
Naturally,
Mauricio Miguelena, General Manager
Thank you for sharing your feedback of 1 Hotel South Beach! We’re truly honored to be considered one of the most authentic hotels in Miami. From our design and atmosphere to the experiences we offer, we strive to reflect the true spirit of the city in everything we do.
We appreciate your kind words and look forward to welcoming you back again soon for another genuine and memorable stay at 1 Hotel South Beach!
Naturally,
Mauricio Miguelena, General Manager
Reply from ABH
2025.12.15
Dear Sinan,
Thank you so much for taking the time to leave us a perfect 5 star review. Even without additional comments, your rating speaks volumes, and we’re truly grateful for it. Knowing that guests like you leave feeling satisfied and cared for is what inspires our team each day.
We hope every part of your experience, from the atmosphere and amenities to the service you received, contributed to a memorable stay. Your positive feedback reminds us why we’re so passionate about what we do, and we’re delighted to know we met your expectations.
We sincerely appreciate your support and look forward to welcoming you back to 1 Hotel South Beach for another exceptional visit.
Warm regards,
Mauricio Miguelena, General Manager
Thank you so much for taking the time to leave us a perfect 5 star review. Even without additional comments, your rating speaks volumes, and we’re truly grateful for it. Knowing that guests like you leave feeling satisfied and cared for is what inspires our team each day.
We hope every part of your experience, from the atmosphere and amenities to the service you received, contributed to a memorable stay. Your positive feedback reminds us why we’re so passionate about what we do, and we’re delighted to know we met your expectations.
We sincerely appreciate your support and look forward to welcoming you back to 1 Hotel South Beach for another exceptional visit.
Warm regards,
Mauricio Miguelena, General Manager
Reply from ABH
2025.12.15
Dear Marina,
Thank you so much for taking the time to leave us a perfect 5 star review. Even without additional comments, your rating speaks volumes, and we’re truly grateful for it. Knowing that guests like you leave feeling satisfied and cared for is what inspires our team each day.
We hope every part of your experience, from the atmosphere and amenities to the service you received, contributed to a memorable stay. Your positive feedback reminds us why we’re so passionate about what we do, and we’re delighted to know we met your expectations.
We sincerely appreciate your support and look forward to welcoming you back to 1 Hotel South Beach for another exceptional visit.
Warm regards,
Mauricio Miguelena, General Manager
Thank you so much for taking the time to leave us a perfect 5 star review. Even without additional comments, your rating speaks volumes, and we’re truly grateful for it. Knowing that guests like you leave feeling satisfied and cared for is what inspires our team each day.
We hope every part of your experience, from the atmosphere and amenities to the service you received, contributed to a memorable stay. Your positive feedback reminds us why we’re so passionate about what we do, and we’re delighted to know we met your expectations.
We sincerely appreciate your support and look forward to welcoming you back to 1 Hotel South Beach for another exceptional visit.
Warm regards,
Mauricio Miguelena, General Manager
Verified
The only 1
How do you share a five day experience in a few sentences? First, by acknowledging some of the great staff that I worked with Alfonso the doorman. also Juan the waiter at WTR who is the employee of the month. Kamila who smile made it worth the whole evening at the lobby lounge. don’t forget Jon Luc who was behind the scenes, orchestrating everything. In many others. P
Reply from ABH
2025.12.16
Dear Peter, Thank you so much for taking the time to share such a thoughtful reflection on your stay with 1 Hotel South Beach. We’re truly honored by your kind words and delighted to know how meaningful your experience was.It’s especially rewarding to hear you recognize so many members of our team. Alfonso, Juan, Kamila, and Jon Luc, along with the many others who work behind the scenes, will be thrilled to know the impact they made. Our team takes great pride in creating genuine, memorable moments for our guests, and your recognition beautifully captures that spirit.We sincerely appreciate you highlighting the people who brought your stay to life, and we look forward to welcoming you back again soon for another exceptional visit at 1 Hotel South Beach. Naturally,Mauricio Miguelena, General Manager
Verified
Muy buena atención
Sugerimos más variedad de sabores de helado, un tiramisú de verdad ya que el de guayaba es una torta de guayaba. Lázaro y Maria nos atendieron excelente!
Reply from ABH
2025.12.16
Dear Valued Guest, Thank you for taking the time to share your feedback. We truly appreciate your suggestions regarding a greater variety of ice cream flavors and your thoughts on the tiramisu, comments like these are very helpful as we continue refining our culinary offerings.We’re especially delighted to hear that Lazarus and Maria provided excellent service during your visit. We’ll be sure to pass along your kind words to them, as they’ll be thrilled to know they made a positive impression.Thank you again for your valuable feedback, and we hope to welcome you back again soon at 1 Hotel South Beach!Naturally,Mauricio Miguelena, General Manager
Très bon hôtel et très bon spa, recommande Violetta pour le massage
Reply from ABH
2025.12.17
Cher Monsieur Malo,
Nous vous remercions pour votre retour et pour votre recommandation. Nous sommes ravis d’apprendre que vous avez apprécié notre hôtel ainsi que le spa.
Vos compliments à l’attention de Violetta pour le massage lui seront transmis avec grand plaisir. Elle sera très touchée par votre message.
Au plaisir de vous accueillir à nouveau prochainement.
Cordialement,
Camélia - Paris j’Adore Hôtel & Spa*****
Nous vous remercions pour votre retour et pour votre recommandation. Nous sommes ravis d’apprendre que vous avez apprécié notre hôtel ainsi que le spa.
Vos compliments à l’attention de Violetta pour le massage lui seront transmis avec grand plaisir. Elle sera très touchée par votre message.
Au plaisir de vous accueillir à nouveau prochainement.
Cordialement,
Camélia - Paris j’Adore Hôtel & Spa*****
Reply from ABH
2025.12.15
Dear Edgar,
Thank you very much for sharing your 5-star rating with us. Even without additional comments, your review means a great deal, and we truly appreciate you taking the time to recognize your experience.
It’s always rewarding to know our guests leave feeling pleased with their stay. We hope everything, from the overall ambiance and amenities to the care and service provided by our team, came together to create a truly enjoyable visit.
Your support is sincerely valued, and feedback like yours motivates us to continue delivering exceptional experiences. We look forward to welcoming you back to 1 Hotel South Beach in the near future.
Warm regards,
Mauricio Miguelena, General Manager
Thank you very much for sharing your 5-star rating with us. Even without additional comments, your review means a great deal, and we truly appreciate you taking the time to recognize your experience.
It’s always rewarding to know our guests leave feeling pleased with their stay. We hope everything, from the overall ambiance and amenities to the care and service provided by our team, came together to create a truly enjoyable visit.
Your support is sincerely valued, and feedback like yours motivates us to continue delivering exceptional experiences. We look forward to welcoming you back to 1 Hotel South Beach in the near future.
Warm regards,
Mauricio Miguelena, General Manager
Reply from ABH
2025.12.15
Dear Zac,
Thank you very much for sharing your 5-star rating with us. Even without additional comments, your review means a great deal, and we truly appreciate you taking the time to recognize your experience.
It’s always rewarding to know our guests leave feeling pleased with their stay. We hope everything, from the overall ambiance and amenities to the care and service provided by our team, came together to create a truly enjoyable visit.
Your support is sincerely valued, and feedback like yours motivates us to continue delivering exceptional experiences. We look forward to welcoming you back to 1 Hotel South Beach in the near future.
Warm regards,
Mauricio Miguelena, General Manager
Thank you very much for sharing your 5-star rating with us. Even without additional comments, your review means a great deal, and we truly appreciate you taking the time to recognize your experience.
It’s always rewarding to know our guests leave feeling pleased with their stay. We hope everything, from the overall ambiance and amenities to the care and service provided by our team, came together to create a truly enjoyable visit.
Your support is sincerely valued, and feedback like yours motivates us to continue delivering exceptional experiences. We look forward to welcoming you back to 1 Hotel South Beach in the near future.
Warm regards,
Mauricio Miguelena, General Manager