Alsoils Reviews

Great experience with Alsoils. Very competitive price too. Ordered 2 bags of premium soil. Many thanks

Really disappointing ! I Cannot fault the quality of the soil, however I used the online calculator and ordered 2 bags the calculator actually said more, which I thought would be really excessive. I did order online and explained it needed to be delivered around he back over the wall and wanted confirmation that would be ok as I did not want them to have a wasted journey. There was no response to this so I called and chased up which was fine, the driver came and managed to bring the van round to deliver with the arm, once he had sent one bag over I could see there was going to way too much sold so I asked he not to deliver that one and that I would call reference a refund for the excess sold. I emailed to thank them and request a refund for the full bag that was not required to be told, that the solid had been returned as a gesture of goodwill and that it took up space and they could not deliver to other people the van was completely empty apart from my two bags and there would be no refund of £60.50 inc vat (I would have no objection to a small Shipment/admin fee if they felt it necessary ) but to refuse to refund any of it, is completely unacceptable rubbish.

Would not recommend in the slightest. The bags were delivered to the wrong entrance and they point blank refused to return and put them in the correct location even though I offered to pay for them to return. I will never use again as customer service is hopeless.

Have used Alsoils on many separate occasions. Always efficient in delivery and don’t trouble when delivering if they don’t need to. Top quality product, at a great price and with efficient service.

very fast delivery and a very friendly driver. Prices are really competitive. Only down side is they didn't contact us with a delivery date. Luckily we were in when they turned up unannounced

been waiting weeks for a refund as too much soil was ordered (using website calc). emailed and called, no-one responds or picks up the phone. going to trading standards...

Ordered 2 bulk bags of manure on Wednesday, late afternoon and all was delivered by Friday lunch time. Great quality product and excellent delivery turnaround.

Great landscaping company

Excellent, from order to delivery. 10 tonnes of loose load top soil delivered within a few days. Best price and the 10mm screened soil is great quality. Thank you

Ordered on a Wednesday but not heard of any delivery so tried ringing but went to voicemail. Had an email they sent at 1730 but I didn't see until 2100 saying delivery was AM following day. Took the day off as holiday but no show by midday. tried calling and again voicemail for me to ask when delivery would be. I had a message at 1200 saying delivery was in my area so should be there now. Arrived at 1400 and driver said he would leave it on pavement. I asked for the hand manoeuvred pump truck as mentioned only to be told he didn't have one and delivery was only kerbside. I cannot see this on their site. I am an OAP with a crushed spine and now have to buy a wheelbarrow to try and move soil off the pavement. I noticed nearly all their google reviews are years out of date. Wished I had used someone else.

Excellent product ordered 4 bags of top soil the driver was so accommodating as we have a very long driveway. The customer sevice was excellent. Thank you.

Great quality top soil and manure. Good delivery.

Excellent product at a sensible price from a local supplier. Staff are friendly and willing to help: I asked if just one bag of topsoil could be delivered quickly and it arrived next day! Great service.

Amazing customer service and the products are excellent. Keep up the great work.

Smooth execution of the transaction and delivery. Very helpful phone call and conversation. Ordered three bags of Border Blend topsoil. Paid by Paypal. They delivered, on the specified date, carefully, exactly where I wanted the bags placed. All in all, a very pleasing purchase. The topsoil was excellent and had been very carefully prepared. No lumps. Would definitely recommend and I will use again. Everyone I spoke to was nice and helpful.

Looking for soil? Look no further than Alsoils+. A friendly and reliable service, delivered on time with minimal fuss. Will certainly use again for all future projects.

Ordered topsoil on Tuesday came by Friday at the exact time quoted. Was WAY cheaper than anywhere else (by about £15 per bag) and was dropped off via a crane on back of the lorry, not by pallet which most of the other places use. Soil was fine and dry. Brilliant !