Verified Company
The Engineer arrived on time. When the service was completed, he gave us a description of what he'd done. The boiler area was left clean and tidy. A pleasure to deal with, and excellent service all round including the Office staff. Many thanks.
Reply from Alford Plumbing & Heating
2023.08.29
Thanks Keith, we have a new system and it's great that we can send photos etc really easily ...thanks for the feedback :)
Refitting of part of our bathroom. The whole process ran smoothly. Good communication and a first class standard of work
Seamless and flawless. Easy to book, turn up when they say they will. Produces a report, invoice and payment details immediately on completion by email, can forget about it now until next year.
Brilliant company, very professional and friendly. Philip serviced both the boiler at my parents house and at my house. Very pleased with the service provided from Alford plumbing & Heating and I wouldn't hesitate to recommend their services to anyone.
Great service as always, effortless. How customer service should be. Highly recommend, thank you
The assistance is fantastic. The engineers are very polite and helpful and really know their trade. Will keep coming back to them
I was emailed to remind me that my boiler service was due. Arranging the engineer visit was quick and easy. Alford's kept me informed throughout and Phil, the engineer arrived promptly. Very helpful and professional throughout, explaining clearly what needed to be done to keep my boiler system in peak condition. Pricing was very reasonable. A professional and trustworthy company who I have no hesitation in recommending.
Update 20/6/24. Once again, a quick and easy operation from start to finish. Phil attended again and quickly carried out a full boiler stripdown as he previously suggested and I agreed to. He kept me informed as to problems he found and showed me the worn-out items compared to the new replacements. Great job.
Update 29/7/25
As always, a quick and easy operation from start to finish
Update 14/8/26
As ever, a professional and thorough job done.
Reply from Alford Plumbing & Heating
2023.07.06
Thanks so much for the great review Tim, all at Alfords really appreciate it :)
Excellent service from quote to completion. We were kept well informed throughout the process and thankful of a timely installation of our air conditioning units!
Tyler and Ashton were efficient, respectful and did a great job for us. We have no hesitation in recommending Alford.
Just had Air conditioning unit fitted. Professional throughout from survey to work being completed. Tyler and Ashton the engineers were pleasant, fast, thorough and clean.
Would highly recommend this company
