Albion Bathrooms Ltd Reviews

Susan Wright 2026.10.14

     

Very helpful staff.

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Reply from Albion Bathrooms Ltd 2026.10.15

Thank you for your 5 star review Susan. Our experienced, trained staff are always only too pleased to help.

hilary stratford 2026.09.16

     

Fantastic service. Nothing too much trouble to help us out with tiles that were proving impossible to find. Thank you

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Georgie Hartford 2026.08.03

     

The simple job of choosing a toilet seat seemed to be too much work for the first four companies we tried. I am so pleased we tried Albion! The minute we walked we were met with a friendly face and they gave us time to ensure we got the right product. Very helpful, lovely range of products and will definitely recommend and use again. Thank you.

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Reply from Albion Bathrooms Ltd 2026.08.03

Thank you for your great review Georgie, It was a pleasure helping you find the right product. Dave M.D.

Ralph Gillam 2026.07.22

     

We purchased an entire new bathroom suite from Albion Bathrooms,Burton on Trent last October 2025. Throughout the process we dealt with the MD Dave Jarvis, who we found very courteous, knowledgeable, and helpful. This week, July 2026, an integral roller fitting on our new shower screen failed and Dave ordered new parts for us without question or cost to us. The parts arrived the next day and I was able to replace the part myself. For us, the service and after care service of Dave and his team has been faultless and would recommend anyone to visit this company if they are thinking of purchasing quality products with excellent after care service. Ralph G

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Reply from Albion Bathrooms Ltd 2026.07.24

Dear Ralph, thank you for your 5 star review, what you have experienced is our 5 star customer service, we are glad you are pleased and thank you for the recommendation. Dave

Graham Ward 2026.07.08

     

Start to finish an excellent job ordering & advice then superb fitting by Dave & Rob the previous shower had been the exact opposite. Well done

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Reply from Albion Bathrooms Ltd 2026.07.10

Dear Graham, Thank you for your superb review, it is really appreciated.

Steven Mather 2026.02.13

     

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Reply from Albion Bathrooms Ltd 2026.02.13

Dear Steve, thank you very much for the 5 star review, we are so glad that you are pleased with your full bathroom renovation. Thank you for the video, we have put it on our social media.

Peter Chamberlain 2026.01.06

     

I wanted an experts advice on solving we had been having for some time, Pleased to say got what I wanted! A simple explanation as to why, there was no problem. We did not understand the system of water supply to our en-suite pumped power supply.especially due to fact that it cost us nothing. So a definitely 5 star.

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Reply from Albion Bathrooms Ltd 2026.01.09

Thank you for the 5 star review. After inspection, we determined that there was no reason to change anything. We confirmed that your pump (albeit older) was working well and you shouldn’t have any problems in the near future.

Annie Hurst 2025.09.09

recommends

Had a problem with an en suite shower screen fitted 2 years ago. Contacted Dave on Monday morning and problem was solved by Monday afternoon. Thank you Dave, excellent customer service as usual.

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Reply from Albion Bathrooms Ltd 2025.10.03

Only just saw your post Annie, thank you for the kind words. All part of the service.

Martyn Powers 2025.08.26

     

Cannot recommend Albion Bathrooms enough. My supplier went onto liquidation, I reached out to Albion for some parts I required , Customer Service was outstanding, I was provided with part numbers and supplier details. Huge thank you.

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Reply from Albion Bathrooms Ltd 2025.08.27

Thank you for the kind words, We aim to give good customer service to everyone, even if we didn't supply the goods in the first place. Enjoy your fully finished shower.

Sue Ty 2025.05.26

not recommends

Arrived with measurements only to be basically fobbed off with cataloque as apparantly too busy to spend hour with customer looking to replace bathroom. Customer service ettique you dont turn customers away!. wont be going back .Very dissapointed

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John Mcaulay 2025.05.16

     

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Reply from Albion Bathrooms Ltd 2025.05.19

Dear Johnny, thank you for your 5 star review, I'm glad we were of help to you. -Dave - MD

Ian Banks 2025.05.16

     

Popped in for simple guidance and info. Dave got everything on sreen and put us right with our search, nothing is to much for this polite and, cheerfully helpful gentleman. ( Pop up ) !!. Thanks.

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Reply from Albion Bathrooms Ltd 2025.05.16

Dear Ian, thank you for your kind review. Although we didn't originally sell you the product I'm glad we could help with your pop up plug, identifying who it came from and finding you a replacement part.

Ben Haynes 2025.01.29

     

Pure proffessionals, flawless design and an even better service.

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Reply from Albion Bathrooms Ltd 2025.01.29

Dear Ben, Thank you for your kind review, I'm glad we could have been a help to you. Regards Dave

Susan Storr 2024.12.10

     

We had superb service; Dave was friendly and most personable being non-pushy but giving very good advice. He was willing to spend a lot of time to help us and had amazing knowledge of the products such that he guided us to much better choices for the flooring, tiling and fitments. Everything that we bought for the bathromm was of excellent quality and therefore good value. The after sales service was superb as well. We would totally recommend this company and intend to use them again when we refurbish the kitchen.

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Reply from Albion Bathrooms Ltd 2024.12.10

Thank you Susan for the amazing review, we do our best to make sure our customers get good value for money. Look forward to seeing you when your kitchen is ready for the work.

Zaynab Heath 2024.11.26

     

I was a bit nervous to go in the showroom because I only wanted a back to wall, short profile toilet pan and a tap (not a big posh bathroom project). However, the young salesman was so friendly, helpful and welcoming. I'd been struggling to find the right size pan anywhere else in Burton, but Albion had a choice of two! Within 15 minutes, I was ordering and they dropped it off to my house (free of charge) within a couple of days. Price was very reasonable. Can't fault them.

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Reply from Albion Bathrooms Ltd 2024.11.26

Dear Zaynab, thank you for your kind review, I will pass this on to Graham who dealt with you. We take pride in dealing with orders both large and small in a professional way. Thanking you for your business and again your kind review.

Steve Clarke 2024.11.16

     

We first visited David at Albion in 2015 and purchased our new Bathroom. He made the whole process simple and he and Graham were at hand all the way to the completion. We then returned last week (9+ years later) with an issue which both David and Graham resolved within a day. Amazing service!!! Would highly recommend to all!!!

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Reply from Albion Bathrooms Ltd 2024.11.16

Thank you Steve for a great review and it was nice seeing you again after 9 years!

Wendy Burton 2024.11.01

     

We have had a brilliant experience with Albion Bathrooms. Great choice of fixtures and fittings. Very professional, friendly service. Wouldn't hesitate to recommend. Thank you to Chris Arnold who fitted our bathroom. Fantastic team to fit perfectly and offer valuable advice a long the way. They were very respectful of our home and would 100% recommend.

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Reply from Albion Bathrooms Ltd 2024.11.02

Dear Wendy, thank you for the super review, we are so please that you have had a great experience with us and I'll pass on your comments to our fitters too. thanks again.

Lynn Campey 2024.09.10

     

Dave the owner is extremely knowledgeable of the product he is selling, and there is no pressure, just friendly advice. Chris and his team were extremely skilled and did a fantastic job. They were a pleasure to have around the house Purchasing the bathroom and having it fitted was a very pleasant experience. We couldn't recommend them enough. Thanks everyone

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Reply from Albion Bathrooms Ltd 2024.09.11

Dear Lynn and Richard, Thank you for your smashing review, it has been a pleasure doing business with you and congratulations on being the first customer to choose a Pink (on the outside) freestanding bath, we hope you have many happy hours in it. Dave M.D.

Paul WILLIAMSON 2024.07.12

     

We purchased a new kitchen from Albion which Mark designed from start to finish helpful friendly and very professional. They recommended Dan Hale to fit and from start to finish went out of his way to do a fantastic job along with Julie, Dan's Wife. A lovely couple so friendly and couldn't do enough for us. I felt a little guilty because we suddenly decided to have a Plinth heater fitted but Dan said no problem and proceeded to phone to get price, and availability and gave us expert advice to make sure we got what we wanted. The quality of Kitchen that Albion delivered was beyond our expectations and Dan and Julie expertly fitted and boxed in as required they have made a lovely job. So laid back friendly and nothing phased them. The fan oven stopped working the other day just over 2 months after fitting I texted Dan he asked me to check fused switch in cupboard and enough we accidentally switched it off, I texted Dan back apparently he was going to come round and this was a Saturday. Very impressive from Albion, Dan and Julie. Would highly recommend.

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Reply from Albion Bathrooms Ltd 2024.07.13

Dear Paul, thank you for your five star review. We are so glad you are pleased with both ours and Dans service. We try our best at all times to delight the customer. I’ll pass on your comments to all concerned. Thanks once again. Dave MD

NIGEL DALTON 2024.06.21

     

The process of choosing my bathroom ran smoothly from start to finish and Mark was never pushy, always listening to my requirements. As such I have ended up with a bathroom which has far exceeded my wildest dreams.I didn’t have an installer/electrician so they supplied a team for me.I couldn’t have picked a better team .They went above and beyond,they were polite,hardworking and tidied up after themselves. The aftersales service was fantastic,a service I would not have received from Wickes or Easy Bathrooms etc. Thanks very much to Dave and his team.

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Reply from Albion Bathrooms Ltd 2024.06.21

Dear Nigel, Thank you for the very kind review and I am pleased we created a super bathroom for you. I'll pass on your comments to both Mark (our General Sales manager) and Graham (our bathroom planner). I'll also copy in Rob, the fitter. As you know we don't just look after you now, a lot of our products have manufacturers warranties, so should you experience any issues with products we supplied in the future make us your first port of call. Dave