Verified Company
Rupinder Innes for Aitana has been fantastic. Personable and professionally apt. My experience was a little complex but Rupinder guided me and worked to ensure I had the best product for my needs at difficult emotional time for me, to which she understood and supporting. I would most certainly use Aitana again. Thank you
This was my first time going through the process and Rupinder Innes helped me through the whole thing. She helped me get the best mortgage offer available to me, along with the best insurance options.
She was really helpful making sure all of the figures were correct and the other parties being informed and chased up when they were behind.
I had an outstanding experience with Rupinder Innes as my mortgage advisor. From start to finish, Rupinder was professional, knowledgeable, and incredibly supportive. She took the time to clearly explain every step of the process, answered all my questions patiently, and made what can often feel like a stressful experience smooth and straightforward.
Rupinder worked tirelessly to secure the best possible mortgage deal for me and kept me updated throughout. Her attention to detail, responsiveness, and genuine care really stood out. I always felt confident that I was in safe hands.
Reply from Aitana
Hi Vicky, that's great news. It was a pleasure working with you.
Rupinder has been very informative, knowledgable and is there every step of the way. She helped us with finding new mortgage rates on a few properties and has given the best advice on the best deals out there. She is a nice person and looks out for her clients. We will surely keep coming back to her and I have recommended her to other people. From Meena and Roman
Reply from Aitana
That's great news, it's a pleasure working with you.
Rupinder Innes - You have been absolutely amazing from start to finish for my re-mortgage and protection plan! The service you provided has been of high standard.
Thank you so much for taking the time to explain each step in detail throughout the process. I have highly recommended you now to my friends and family.
Reply from Aitana
2026.02.02
Many thanks Sabina, it was a pleasure to help you.
I can’t thank my mortgage adviser Rupinder enough for helping me get my dream home. The whole process was made so easy, clear, and stress-free. I felt supported every step of the way and truly appreciated the care and dedication shown. Highly recommend!
Reply from Aitana
2026.02.02
Many thanks Shella, it was a pleasure to help you.
Nothing in the world prepares you enough for how stressful purchasing a home is, this was our 1st time doing a buy-to-let and purchase of a new residential home.
The one thing that made a difference for me and my husband is the guidance of Michael Hawkins at Aitana.
Michael took time to understand our financial standing, was very knowledgeable, approachable, and genuinely cared about your financial well-being, infact he stopped us from making a few costly mistakes we were not aware about!
From sourcing re-mortgage offers for our flat - buy-to-let, to securing a Mortgage for the new purchase, reading through offers/contracts/paperwork T&Cs / fine print with us to ensure we didn’t miss anything,
Sorting out insurance offers, getting us sorted with our life insurances as well, sourcing conveyancers and solicitors that were within our budget, all the until we found what fit our plans and budget!
I highly recommend Michael as a financial adviser! He made the entire home-buying process seamless and stress-free. His expertise, honesty, transparency and personalized advice was second to none!
Despite our endless questions, he was always available to answer and provided clear, transparent guidance.
No way we could have done it without you Mike and i do hope you someday get to read this.
Thank you from the bottom of our hearts! We got the keys in record time because you stood by us throughout!
We have no way of repaying you back for everything you did for us but the one thing we have done is tell family and friends about Aitana and you Mike!
Thank you! Thank you! Thank you!
Reply from Aitana
2025.11.13
Thank you for your very kind words Esther. I'm so pleased for you and Mark, and wish you happiness and blessings in your new home together. Michael 🥂
I used Aitana for mortgage brokering, and Rupinder Innes went absolutely above and beyond to secure me the best deal and make sure I could get an offer in on a property before it got snapped up by someone else. My estate agent even said she’s never seen anyone act as fast as Rupinder did. I would recommend her to anyone.
Reply from Aitana
2026.02.02
May thanks Simran, it was a pleasure to help you.
Michael came to our house in Yeovil and gave us excellent advice on our upcoming remortgage, and future finance questions. Michael was on time, polite and to the point, I can certainly recommend him and will be using his services again.
Reply from Aitana
2025.09.23
Thanks Mike. Best wishes, Michael
A highly professional service
We purchased our first home with Alan. After having a long house buying process with 3 failed attempts and finally 4th successful one, he was always very professional and helpful, responded promptly with our changes and queries. I would highly recommend. A big Thank you!
After what has been a lengthy house buying process for ourselves, Michael has made the financial side of things stress free and always responded promptly with our changes and queries and ensured we have the right products to meet our needs.
Reply from Aitana
2025.07.30
Thank you Rebecca. A pleasure! Michael
Michael was extremely helpful with my remortgage, always responded to questions quickly, helped me understand the whole process and was very supportive during a very stressful time. Would highly recommend.
Reply from Aitana
2025.05.26
Thank you Laura. Really appreciate your kind words, but it was as much a joint effort. I look forward to helping you again.. Michael
Review
I had the pleasure of working with Cristiana as my mortgage and insurance advisor, and I cant recommend her enough. What I liked in particular was that she was very thorough. She took the time to review all my existing protection policies in order to assess what protection I already had and identify any gaps. she then made recommendations based on my specific needs.
She also took the time to explain my existing cover I have and other alternatives that might potentially work better for me. She explained insurance termininology which was very informative particularly in understanding the fine print.
She made the whole process very easy and was a joy to work with.
On time , spoke with a good knowledge of the market. Very good. And it was a good experience..
Reply from Aitana
2025.05.13
Thanks Alan. Much appreciated. Michael