Advanced Air Care, Heating & Cooling Crawfordville Reviews 2025

L.J. Taylor 2025.09.19

We are using Advanced Air Care for a few years now and cannot be happier with their services. Especially standing out are Jimmy (repairs) and his wife Mandy (front desk) team! Thank you!

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Alisha Tran 2025.07.16

They have great customer service, I left a bad review but that review gave them feedback of the issue i was having. It’s not their fault , it more in the manufacturing company. I appreciate good customer service and making things right ! Can’t wait for my next service .

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Meka Thomas 2025.06.13

Excellent service every time.

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Tone Ha 2025.06.06

Tom and Taylor did an excellent job replacing my unit. They were very knowledgeable and professional. The unit replaced was better than the one I had previously. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

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vickie Barber 2025.06.02

Taylor’s team did a phenomenal job. Thought it would take two days and they knocked it out in one. The guys were here by 8:00am and out by 4:00. Did complete ductwork take out and install. Great group of guys and will call on them again for any air or heat problems.

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Kyle Jones 2025.05.18

AJ was very helpful and was able to fix our issue within the hour. Excellent service and clear explanation.

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Teresa Roach 2025.05.16

Quick same day service! Had our AC unit fixed and working within an hour. Highly recommend!

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Ernest Carroccino 2025.05.16

This is a long review, please be careful before using this company. ...... The problem early August our A/C stops working. It is only 31/2 years old under warranty.: The technician who came to my home told us we needed to replace the evaporator coil. Fortunately I would not have to pay for the parts, only the labor. Unfortunately the part could take 3-5 days to come in. The technician explained to us that he could get the system working by changing the freon. He explained that the freon will last until the part came in. I was told the cast to charge the system would be $480. I asked if that would come of the final bill when the repairs were completed after the coil came in. He explained that even after the coil is replaced they will have to change the system and I will be charged at that time. He said if he changed the system that day we would be able to use the system until the parts arrive. He changed the system we paid the $480. The freon didn't make it through the night. The system stopped blowing cold about 4 hours after he charged it. When I spoke to the shop Manager the next day I was simply given a estimate of $950 + a reduced fee of $350 to fill the system up with freon. Needless to say I was upset, I called a different company, they came out and confirmed the coil was the problem. They told me the technician could have run pressure checks to see if the system was leaking slowly or rapidly. Any knowledgeable technician would not have recommended charging the bad coil. The freon simply was going to rapidly leak. This company ordered, replaced, and changed my system for only $745. I have a warrantee on the parts and labor. I visited the office to request a refund or even a partial refund of the almost $500 I wasted on freon going in and out of my system. I relied completely on the technician giving me advice on his own knowledge and expertise. I am not an HVAC expert by any stretch. My decision to charge the system was made solely on the reassurance the expert technician had given me. The office Manager denied my request and refused to help in any way. Ultimately the price obviously was double what I was charged from the second company I called and the technician was inept or the company simply is getting over on uniformed consumers like myself. If you use this company get a second opinion, and Good Luck. ,......... It looks bad when you have to say the problem was my fault and how a timely phone call could have solved it. I was in contact with your office the morning after your technician left to let you know about the situation. I had spoken to someone at your office numerous times. If you were not associated with your company and you were to read my original post and your response what would you truly believe? Would you truly believe that your company was concerned about my situation or that your company was just trying to deflect a problem and find an obscure reason for the issue to be the consumers fault? If you paid $500 to repair anything and with in an few hours the problem came back I would believe you would have called the repair company correct? I certainly called and spoke to you many times. Again if you're a consumer be careful with this company and get a second opinion I'm sure you'll find a better price and better quality service. Good Luck. It looks as if they removed the reply thay posted. Get a second opinion prior to paying this company. I would avoid this company.

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Reply from Advanced Air Care, Heating & Cooling Crawfordville 2016.11.10

Mr. and Mrs. Carroccino we are highly disappointed we were not able to resolve this issue to your satisfaction. However, timely communication is vital when explaining our position on matters such as these. A simple phone call to discuss these matters at the time would have likely cleared up an obvious misunderstanding of our pricing and intentions. We pride ourselves in customer satisfaction, fair pricing and quality workmanship.

Larry T 2025.04.22

Brandon with Advanced Air got to our home quickly, assessed the problem thoroughly, really worked to solve our unit issues, and left us in soooo much better shape than we were when he arrived. Thank you!!

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Aja Joy 2025.03.19

My unit stopped blowing air and they got Chad out within about an hour of calling them! He came out and diagnosed and repaired the blower motor and also recommended I change out the capacitor which was badly rusting. He was friendly and helpful and worked fast. I was very impressed and will definitely be saving their information for future needs!

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