Verified Company
The tech that came out was Michael. He was knowledgeable and respectful. He listened while I explained what was going on and then did some tests and figured out the issue pretty quick. All in all one of the best experiences I've had with a service professional. Would absolutely call to service again
04.22.26 Be careful with this company
*
09.11.23 the technician didn't know what he was doing. He gave me bad information and suggested to fill my system with freon. $500 worth of freon, which leaked out of my system within 4 hours. When I contacted management in the morning I was simply told they could not help me in any way. I was simply taken advantage of due to my own ignorance.
If I could give negative stars I would. They charged me $500 to fill up a leaking unit while the part was going to take a couple of days to arrive. The $500 of coolant leaked out in just a couple of hours. The technician obviously didn't know any better nor did he run any test to determine if filling the system was a good idea. Management was a joke when I attempted to work something out with them. I will never trust this company again. Nothing has updated.
Very professional and responsive. Four years ago, I wrote my first review. This week our AC started blowing hot and I freaked out. I called the office and Jimmy came out that day. Not only did he get our system back up and running, he charged the freon. Always going above and beyond for their customers.
Reply from Advanced Air Care Tallahassee
2021.08.06
Shannon it has been a pleasure working with you and we really do appreciate you taking the time to leave us a review. Please let us know if there is anything we can do for your family moving forward. Take care.
Excellent service and a five-star experience. I’m a property manager for a large local community, and we use Advanced Air Care. This evening, we had an on-property emergency, and they responded within 30 minutes, took care of the issue, and left the residence with the AC fixed comfortable for the evening. I cannot wait to work with this vendor again.
Advanced Air replaced my unit in August 2024. Never had any issues with it until the end of July 2025. I call someone to come and look at it. I had to replace the breaker in the panel box. There was no other issues until Advanced Air came for my yearly service. Two weeks later the unit stopped working. I contacted them to come back out. They came back out and said that the HVAC needed replacing and charged me 90 dollars. Then they said that it would cost me 1000 dollars for the labor even though there's a 10 year warranty on the parts. I don't believe them for one minute that the HVAC went out when it was working before their so called service. It's was only 2 years old. And it's still not fixed.
We recently had a new system installed by Advanced Air Care, and it has been performing perfectly through both the freezing cold and the summer heat. We did have some initial complications with the new setup, but I was so impressed with how the team handled it—they stayed on top of it, fixed everything, and made sure we were taken care of.
A huge shoutout to Chris, who is awesome! He gave us some really helpful recommendations that we hadn't even considered. It’s rare to find a company that stands by their work like this. We are very thankful!
Reply from Advanced Air Care Tallahassee
2026.01.30
Vanessa & Neil,
It has been a pleasure working with the both of you throughout this process from start to finish. Customers like you are why we strive to go the extra step to provide a level of customer service that can be hard to replicate! Reviews like this confirm our business philosophy of putting the customer's needs first, fostering a great working relationship and always going the extra mile matters. Remember we are a phone call away if you need us. We wish you both the best moving forward and a great year in 2026. Take care.
It has been a pleasure working with the both of you throughout this process from start to finish. Customers like you are why we strive to go the extra step to provide a level of customer service that can be hard to replicate! Reviews like this confirm our business philosophy of putting the customer's needs first, fostering a great working relationship and always going the extra mile matters. Remember we are a phone call away if you need us. We wish you both the best moving forward and a great year in 2026. Take care.
It was easy to get an appointment. Communication was good. They were able to diagnosis and make the repairs needed quickly. Thank you, A.J. and team!
Reply from Advanced Air Care Tallahassee
2026.01.30
Kristi,
We truly appreciate you taking time out of your day to leave our team here at Advanced Air Care Heating and Cooling, LLC a 5-Star Google Review! We take pride in our customer service and are always happy to receive positive feedback in regards to the job our team provides. We look forward to working with you in the future. Take care.
We truly appreciate you taking time out of your day to leave our team here at Advanced Air Care Heating and Cooling, LLC a 5-Star Google Review! We take pride in our customer service and are always happy to receive positive feedback in regards to the job our team provides. We look forward to working with you in the future. Take care.
Michael and Jimmy did a great job fixing my AC unit after I noticed a leak. I really appreciated how quickly they arrived and they were a pleasure to work with! Highly recommend Advanced Air Care if you run into AC problems in Tallahassee.
Reply from Advanced Air Care Tallahassee
2026.02.24
Morgan,
We appreciate you taking the time to leave us a review and are happy to hear about your experience with our service team. We will be sure to pass along your review to our employees! Please let us know if you need anything further moving forward. Take care.
We appreciate you taking the time to leave us a review and are happy to hear about your experience with our service team. We will be sure to pass along your review to our employees! Please let us know if you need anything further moving forward. Take care.
AJ serviced my unit today. This is the second time he came out and did a very thorough job. He is very personable, friendly and conscientious about his job. I have been using Advanced Aircare for many years and find all of their employees, from management to technicians, to be friendly and conscientious about their work. I would highly recommend them.
Reply from Advanced Air Care Tallahassee
2026.01.06
Marilyn,
We really appreciate you taking time out of your day to leave us an honest review of our company and our team members. It truly has been a pleasure working with you over the years and we look forward to maintaining that level of "customer satisfaction" with you and customers alike for years to come. Happy New Year and take care.
We really appreciate you taking time out of your day to leave us an honest review of our company and our team members. It truly has been a pleasure working with you over the years and we look forward to maintaining that level of "customer satisfaction" with you and customers alike for years to come. Happy New Year and take care.
I had my blower motor go down and Advanced Air sent someone earlier than scheduled. The tech was honest and thoughtful. Clear pricing was stated. I opted for the most expensive fix to keep OE parts. The tech had to go buy the parts and come back and still got my system fixed and running efficiently again. Nobody better in Tallahassee and surrounding areas to use than Advanced Air Care. Very good service and honest company.
Thank you!!
We had AC issues at our commercial property and called this company. The technician Jimmy Kelly was quick, professional and solved the issue amazingly. We will be using this company moving forward. Thank you!!
Reply from Advanced Air Care Tallahassee
2026.01.06
Jarrod,
We appreciate you taking the time to leave us a review and look forward to working with you in the future. We will also be sure to pass along your kind words to our service team. Take care.
We appreciate you taking the time to leave us a review and look forward to working with you in the future. We will also be sure to pass along your kind words to our service team. Take care.
Robert was my technician. He was very communicative and got the job done! It was e very reasonable price too. They will be my first call next time and every time.
Reply from Advanced Air Care Tallahassee
2026.01.06
Caitlyn,
We really appreciate you taking the time to leave us a review and are happy to hear about your great experience with our team. Please let us know if you need anything moving forward. Take care.
We really appreciate you taking the time to leave us a review and are happy to hear about your great experience with our team. Please let us know if you need anything moving forward. Take care.
Awesome company!
Reply from Advanced Air Care Tallahassee
2026.01.06
Dorothy,
We really appreciate you taking the time to leave us a five star review and look forward to working with you in the future. It sounds like your experience with our company exceeded your expectations which is what we set out to do everyday. Thanks again and take care.
We really appreciate you taking the time to leave us a five star review and look forward to working with you in the future. It sounds like your experience with our company exceeded your expectations which is what we set out to do everyday. Thanks again and take care.