72 Degrees Texas Reviews

Cora Lilly 2025.12.15

     

Jordan was very respectful and professional. He cleared my drain promptly and without difficulty. He is a fine person and efficient plummer. Thank you 👍

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Reply from 72 Degrees Texas 2025.12.16

Hi, Cora. We appreciate the kind words and are glad we could provide you with a positive experience!

Jim Reeves 2025.12.14

     

Very detailed inspection and came on time. Explained exactly what he did and found. Contract customer and happy to be one.

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Reply from 72 Degrees Texas 2025.12.14

Hi, Jim. Thanks for taking the time to share your positive experience. We truly appreciate it!

Richard Wilson 2025.12.12

     

Did a great job as usual! 👍

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Reply from 72 Degrees Texas 2025.12.13

Hi, Richard. We are thrilled to learn that you had a positive experience with us!

Naomi Pyka 2025.12.11

     

Scott Strange and assistant exceeded my expectations. Scott called when they were 45 minutes out, arrived on time, and completed the job in a timely manner. No mess! Scott also gave clear instructions as to water softener maintenance. Plus, so thankful for same day service!!

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Reply from 72 Degrees Texas 2025.12.12

Hi, Naomi. Thank you so much for leaving us a stellar review!

Angila Chapmond 2025.12.10

     

Adrian the Tech was wonderful as usual. The answering service and office is struggling to maintain the standards that were in place when it wax Schneider’s 72 Degrees . However Courtney in the office was great . I’ll ask for her in the future..

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Reply from 72 Degrees Texas 2025.12.12

Hi, Angila. Your feedback is highly appreciated. Thank you for the review!

Ty Miyahara 2025.12.10

     

Robby and Jordan came and advised me on a decision where I wanted to get a whole house water softener and a tankless water heater. I did not realize that electric tankless water heaters were unreliable and had sediment issues, I also did not realize a water softener system required an external water loop which is very expensive to install. Robby recommended installing a descaler to my water heater which would reverse the calcium deposits in my plumbing and he installed it the day of his visit...an alternative that I am sure was much cheaper. I appreciate the time he took to show me and explain to me everything that he was doing. I would definitely use 72Degrees again for my plumbing needs.

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Reply from 72 Degrees Texas 2025.12.10

Hi, Ty. We appreciate the kind words and are glad we could provide you with a positive experience!

Elaine Stewart 2025.12.09

     

They are always reliable and efficient. Thank you for coming so soon and doing a great job.

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Reply from 72 Degrees Texas 2025.12.10

Hi, Elaine. Thanks for taking the time to share your positive experience. We truly appreciate it!

Christopher Henry 2025.12.07

     

Always professional and patient; been using them for years now. Thorough explanations and no pressure. Always able to schedule quickly and at our convenience. Edit: Christian went "above and beyond", and cheerfully, during the latest Texas holl country winter storm. Thanks! EDIT AGAIN 2025: Thanks Robert! Another great technician. We are so glad they do plumbing now!

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Reply from 72 Degrees Texas 2025.12.07

Hi, Christopher. We are thrilled to learn that you had a positive experience with us!

Chris Lara 2025.12.06

     

Mr. Ryne came and gave exactly what was wrong with my AC unit and gave good details of everything that will be needed to get the AC unit repaired, definitely will recommend to other people!!

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Reply from 72 Degrees Texas 2025.12.06

Hi, Chris. Thank you so much for leaving us a stellar review!

Steve Salinger 2025.12.05

     

David called to let me know his arrival time, kept me posted on his inspection and maintenance as he did them. Unqualified recommendation.

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Reply from 72 Degrees Texas 2025.12.05

Hi, Steve. Your feedback is highly appreciated. Thank you for the review!

Chris Nelson 2025.12.05

     

1 star because I can’t do 0. Paid $20k+ for new HVAC system 3 years ago. Oct 4 they sent me a reminder email for service reminder. 4 November same thing. I booked for today, 5 Dec. coordinated time off work to be home. Called them last evening to make sure all was good, remind them of MY phone number, as I would be the one at home. This morning @0738, i got a text and email “on the way”. 0930 I called them and asked where the Tech was?! Oh, appointment was booked incorrectly so we cancelled the appointment. No call, no text, no email. Screwed me out of 2 hours of my annual leave. I am also a Veteran, so they also did no favors there. I will NEVER use them again. For ANYTHING.

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Reply from 72 Degrees Texas 2025.12.05

Hello Chris, Thank you for the honest feedback, though we’re sorry it’s negative. We dropped the ball, and we want to correct it. Please reach out to us directly at (830) 240-1835 so we can dig into what happened and find a solution.

Greg Cavanaugh 2025.12.04

     

Juan Ortega was on time, polite, knowledgeable, and very professional! Serviced our system as scheduled. 72 degrees is awesome!

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Reply from 72 Degrees Texas 2025.12.05

Hi, Greg. Thanks for taking the time to share your positive experience. We truly appreciate it!

Judy Frazier 2025.12.04

     

Service of my heating unit was efficient, Enrique was pleasant, explained things well and the area was left clean.

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Reply from 72 Degrees Texas 2025.12.04

Hi, Judy. We are thrilled to learn that you had a positive experience with us!

Mike Cave 2025.12.04

     

Very prompt service. This is the third time Robert has worked at our homes (twice in Mason & this one in Kerrville). He is excellent! Very friendly & very professional. I think this is the quickest plumbing service we’ve ever had. Thanks!

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Reply from 72 Degrees Texas 2025.12.05

Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!

Michelle 2025.12.03

     

Christian was amazing and very informative

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Reply from 72 Degrees Texas 2024.04.01

Thank you so much, Michelle, for the 5-star rating! We are thrilled to hear that you had a positive experience with us. We truly appreciate your support and hope to see you again soon.

Jeannie Weigl 2025.12.01

     

Excellent friendly staff Knowledgeable Explained all services!!!

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Reply from 72 Degrees Texas 2025.12.02

Hi, Jeannie. Thank you so much for leaving us a stellar review!

Victor Treiber 2025.11.28

     

The service my unit required was done quickly and professionally . 72 Degrees has always provided excellent service both from the office staff and the service technicians when it was requested by me .

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Reply from 72 Degrees Texas 2025.11.29

Hi, Victor. Your feedback is highly appreciated. Thank you for the review!

D C 2025.11.28

     

72 degrees did it again! Fast friendly service.... every single time. We love how efficient, professional and knowledgeable all of you are. Thank you again for all your help.

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Reply from 72 Degrees Texas 2025.11.28

Hi, D. We appreciate the kind words and are glad we could provide you with a positive experience!

Pamela Taylor 2025.11.26

     

The service guy came when expected. Was very friendly and helpful.

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Reply from 72 Degrees Texas 2025.11.27

Hi, Pamela. Thanks for taking the time to share your positive experience. We truly appreciate it!

Vikki Sutherland 2025.11.19

     

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Reply from 72 Degrees Texas 2025.11.20

Hi, Vikki. We appreciate the rating, and are glad we could provide you with a positive experience!