5starroofcare.co.uk Reviews

Bruce Nicholson 2025.12.13

     

Jack and his team did a great job for us, with a mixture of repairs and maintenance. His communication was excellent from start to finish, with lots of photos, before, during and after. Polite, helpful and reliable, all you could want from a roofer, thanks

Useful Report

Reply from 5starroofcare.co.uk 2025.12.16

Hi Bruce,

Thank you very much for the 5-star review! It was a pleasure to help with the repairs and maintenance, and we’re glad you were happy with the communication and updates throughout. Thanks again for your kind words and for choosing us!

Dion Forlee 2025.11.21

     

Jack came and sorted a few slipped tiles, contacted him in the morning he drove round and took a few pics, gave me a quote and sorted them later that day. All sorted and I never left my desk ! Thanks Jack Great Job

Useful Report

Reply from 5starroofcare.co.uk 2025.11.24

Hi Dion,

Thank you for taking the time to share this review with photos. Really pleased Jack could get those tiles sorted for you so quickly. We know how urgent roofing issues can be, so a quick turnaround is something we strive for. It’s also great to hear we made things easy on your end. Do get in touch if you ever need help again!

Carol H 2025.11.20

     

Jack came to rectify an issue with my conservatory roof left by my builders. He installed lead flashing and tape on one if the polycarbonate roof panels to prevent leaking. He tested it thoroughly with a hose before he left and cleaned the guttering for me too. Excellent service- thank you!

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Carol,

Really pleased that we could sort out the problem your builders unfortunately left behind. We always ensure our work is thorough, properly tested, and meets our high standards, so it’s great to hear that you were happy with the results. Thanks for the thoughtful review. We are always available if you need more help in the future, do reach out.

Arlinda Ramadani 2025.11.20

     

Amazing service by Jack and the team. The are very efficient and professional! I highly recommend.

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Arlinda,

Thank you for posting this review, it was lovely to read. Great to hear that the team looked after you so well. Efficiency and professionalism are exactly what we aim for, so thanks for calling that out. All the best!

Alfie Turner 2025.11.20

     

Great service. Highly recommend

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Alfie,

Thank you very much for the five-star review and taking the time to recommend us!

Brandon 2025.11.19

     

Really pleased with the work from the team, will definitely be recommending to my neighbours and friends!

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Brandon,

Great to hear you’re happy with the work. As you can imagine, word-of-mouth means everything in this trade, so your plans to recommend us to neighbours and friends are genuinely appreciated. Do let us know if you need help again in the future.

Charlie Vinall 2025.11.19

     

5 Star Roofcare were fantastic when I enlisted their help. They arrived on time, worked efficiently, were friendly, and I was very happy with the quality of their work. Professional, friendly, and easy to communicate with. Highly recommend!

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Charlie,

Thank you for taking the time to share this. We’re really glad you were satisfied with the team’s punctuality, friendliness, and workmanship. Clear communication and efficient work are big priorities for us, so it’s great to hear that came through! Thanks again.

Miles Cottrell 2025.11.19

     

Used these guys for my property business and my private home — amazing quality and service. Highly recommend

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Miles,

Really appreciate the lovely review. It means a lot to hear that the quality and service hit the mark for you. Thanks for recommending us!

Andy Lopez 2024.09.22

     

Great service. Highly recommend!

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Andy,

Thank you so much, we appreciate your recommendation!

mr.lopez_jr 2024.09.22

     

Really helpful and efficient service from Jack and the team at 5 star roof care. The work was quite literally 5 stars pardon the pun and has held up through the nasty typical British weather, very reasonably priced and would highly recommend to anyone.

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Thank you for your kind words, and we love the pun! We’re pleased the roof has held up well and that you found our service efficient and fairly priced. Please do get in touch in the future if you need more help, we'd be more than happy to assist.

Rafi Kanji 2024.07.11

     

Can’t speak highly enough of Jack and the entire team at 5 Star Roofcare. Jack was exceedingly patient and gave us a fair price for our roofing project. The team did a great job and Jack was very responsive throughout the process even on weekends! Thank you to the entire team for being really accommodating and your hard work, we really appreciate it!

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Rafi,

Thank you for taking the time to write this. It's great to hear that you thought our pricing was fair and that you had such a positive experience with Jack and the rest of the team. Delivering a high standard of customer service is incredibly important to us. Thanks for the opportunity to work on your project!

Megan Cunningham 2024.07.10

     

Really good service! Gets the job done, really happy!

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Megan,

Thanks for the feedback. We’re thrilled you’re happy with the job and our service. Let us know if you need help in the future!

Ana Briggs 2024.07.03

     

Great work carried out promptly and efficiently on our flat roof Left everything neat and tidy

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Ana,

Thank you for your review. We’re delighted to hear you’re happy with the work we completed on your flat roof. Keeping the site neat and tidy is important to us, so we’re glad that stood out during the project. We appreciate your feedback!

Susan Pablo 2022.10.16

     

Whole roof replacement is done very nicely.

Useful Report

Reply from 5starroofcare.co.uk 2025.11.20

Hi Susan,

Thank you for your kind words! We’re thrilled to hear you were happy with your new roof. It was a pleasure working with you, and we appreciate you trusting us with your home.

Ashik Das 2022.08.24

     

Thanks for all your hard work on repairing my roof at such short notice

Useful Report

Reply from 5starroofcare.co.uk 2022.08.25

Not a problem. Glad we could help 👍