Jack came and sorted a few slipped tiles, contacted him in the morning he drove round and took a few pics, gave me a quote and sorted them later that day. All sorted and I never left my desk ! Thanks Jack Great Job
Reply from 5starroofcare.co.uk
2025.11.24
Hi Dion,
Thank you for taking the time to share this review with photos. Really pleased Jack could get those tiles sorted for you so quickly. We know how urgent roofing issues can be, so a quick turnaround is something we strive for. It’s also great to hear we made things easy on your end. Do get in touch if you ever need help again!
Thank you for taking the time to share this review with photos. Really pleased Jack could get those tiles sorted for you so quickly. We know how urgent roofing issues can be, so a quick turnaround is something we strive for. It’s also great to hear we made things easy on your end. Do get in touch if you ever need help again!
Jack came to rectify an issue with my conservatory roof left by my builders. He installed lead flashing and tape on one if the polycarbonate roof panels to prevent leaking. He tested it thoroughly with a hose before he left and cleaned the guttering for me too. Excellent service- thank you!
Reply from 5starroofcare.co.uk
2025.11.20
Hi Carol,
Really pleased that we could sort out the problem your builders unfortunately left behind. We always ensure our work is thorough, properly tested, and meets our high standards, so it’s great to hear that you were happy with the results. Thanks for the thoughtful review. We are always available if you need more help in the future, do reach out.
Really pleased that we could sort out the problem your builders unfortunately left behind. We always ensure our work is thorough, properly tested, and meets our high standards, so it’s great to hear that you were happy with the results. Thanks for the thoughtful review. We are always available if you need more help in the future, do reach out.
Amazing service by Jack and the team. The are very efficient and professional! I highly recommend.
Reply from 5starroofcare.co.uk
2025.11.20
Hi Arlinda,
Thank you for posting this review, it was lovely to read. Great to hear that the team looked after you so well. Efficiency and professionalism are exactly what we aim for, so thanks for calling that out. All the best!
Thank you for posting this review, it was lovely to read. Great to hear that the team looked after you so well. Efficiency and professionalism are exactly what we aim for, so thanks for calling that out. All the best!
Really pleased with the work from the team, will definitely be recommending to my neighbours and friends!
Reply from 5starroofcare.co.uk
2025.11.20
Hi Brandon,
Great to hear you’re happy with the work. As you can imagine, word-of-mouth means everything in this trade, so your plans to recommend us to neighbours and friends are genuinely appreciated. Do let us know if you need help again in the future.
Great to hear you’re happy with the work. As you can imagine, word-of-mouth means everything in this trade, so your plans to recommend us to neighbours and friends are genuinely appreciated. Do let us know if you need help again in the future.
5 Star Roofcare were fantastic when I enlisted their help. They arrived on time, worked efficiently, were friendly, and I was very happy with the quality of their work. Professional, friendly, and easy to communicate with. Highly recommend!
Reply from 5starroofcare.co.uk
2025.11.20
Hi Charlie,
Thank you for taking the time to share this. We’re really glad you were satisfied with the team’s punctuality, friendliness, and workmanship. Clear communication and efficient work are big priorities for us, so it’s great to hear that came through! Thanks again.
Thank you for taking the time to share this. We’re really glad you were satisfied with the team’s punctuality, friendliness, and workmanship. Clear communication and efficient work are big priorities for us, so it’s great to hear that came through! Thanks again.
Used these guys for my property business and my private home — amazing quality and service. Highly recommend
Reply from 5starroofcare.co.uk
2025.11.20
Hi Miles,
Really appreciate the lovely review. It means a lot to hear that the quality and service hit the mark for you. Thanks for recommending us!
Really appreciate the lovely review. It means a lot to hear that the quality and service hit the mark for you. Thanks for recommending us!
Really helpful and efficient service from Jack and the team at 5 star roof care. The work was quite literally 5 stars pardon the pun and has held up through the nasty typical British weather, very reasonably priced and would highly recommend to anyone.
Reply from 5starroofcare.co.uk
2025.11.20
Thank you for your kind words, and we love the pun! We’re pleased the roof has held up well and that you found our service efficient and fairly priced. Please do get in touch in the future if you need more help, we'd be more than happy to assist.
Can’t speak highly enough of Jack and the entire team at 5 Star Roofcare. Jack was exceedingly patient and gave us a fair price for our roofing project. The team did a great job and Jack was very responsive throughout the process even on weekends! Thank you to the entire team for being really accommodating and your hard work, we really appreciate it!
Reply from 5starroofcare.co.uk
2025.11.20
Hi Rafi,
Thank you for taking the time to write this. It's great to hear that you thought our pricing was fair and that you had such a positive experience with Jack and the rest of the team. Delivering a high standard of customer service is incredibly important to us. Thanks for the opportunity to work on your project!
Thank you for taking the time to write this. It's great to hear that you thought our pricing was fair and that you had such a positive experience with Jack and the rest of the team. Delivering a high standard of customer service is incredibly important to us. Thanks for the opportunity to work on your project!
Great work carried out promptly and efficiently on our flat roof
Left everything neat and tidy
Reply from 5starroofcare.co.uk
2025.11.20
Hi Ana,
Thank you for your review. We’re delighted to hear you’re happy with the work we completed on your flat roof. Keeping the site neat and tidy is important to us, so we’re glad that stood out during the project. We appreciate your feedback!
Thank you for your review. We’re delighted to hear you’re happy with the work we completed on your flat roof. Keeping the site neat and tidy is important to us, so we’re glad that stood out during the project. We appreciate your feedback!