Verified
I can say that I have a great experience with the company and my client so far.
What is the best part of working at the company?The best part of working at the company is the day shift schedule, most of the people handling teams.What is the most stressful part about working at the company?I have not experienced any so I don't have anything to share yet.What is the work environment and culture like at the company?I like that the work environment and culture are respectful, helpful and straightforward at the same time. What is a typical day like for you at the company?My typical day includes handling different tasks that help me explore more about my role and gain more skills. Aside from this, there are also meetings with the company I am assigned to, and with 24x7 Direct.
Verified
Great onboarding experience and supportive team
A typical day at work is well-structured and manageable, with clear tasks and expectations. I’ve learned a lot about communication, organization, and adapting to new systems. Management has been supportive and responsive, and the workplace culture is welcoming and professional. The hardest part of the job is adjusting to new processes at the beginning, but the team provides enough guidance to make it easier. The most enjoyable part is working with a helpful team and gaining new skills along the way. Pros: Supportive team, smooth onboarding, and clear communication. Easy to adjust and learn. Cons: Initial adjustment to systems can be challenging, but improves with time and support.
Verified
Great company to work with-professional, reliable, and transparent. Communication is clear, and the remote setup supports a healthy work-life balance.
Communication is clear, and the remote setup supports a healthy work-life balance. Fair compensation. The team is approachable and supportive, and I'm lucky to work with such an awesome client. Really positive experience overall.
Verified
Great Agency with Supportive Team and Work-Life Balance
A typical day at 27x7 Direct is well-structured and productive, with clear communication and a supportive team that makes daily tasks manageable. One of the most valuable things I learned is how important client compatibility is, because the company makes an effort to match you with clients who fit your skills and experience.Management is approachable and professional, and they genuinely value work-life balance, which creates a healthier working environment. The workplace culture is positive, with friendly people who are always willing to help.The hardest part of the job can be adjusting to a new client’s preferences at first, but the most enjoyable part is working with a supportive team and being part of a company that values both its employees and clients. Pros: Great client matching and strong work-life balance, making work more manageable and satisfying. Cons: Initial adjustment period when adapting to a new client’s expectations can be challenging.
Verified
A smooth and well-organized experience with a very supportive team that makes work easy and stress-free.
What is the best part of working at the company?For me, the best part of working at the company is how organized everything is—it really makes my day-to-day tasks easier to manage. I also appreciate how supportive everyone is, which creates a positive and comfortable work environment.What is the most stressful part about working at the company?Honestly, I haven’t found any part particularly stressful. Everything has been smooth—from the hiring process to onboarding and client endorsement.What is the work environment and culture like at the company?The work environment and culture feel smooth, organized, and very supportive. Even when I already have a client, the team still checks in from time to time, which makes me feel valued and supported.What is a typical day like for you at the company?A day of well-structured and manageable. I usually focus on my tasks, coordinate with my client, and make sure everything is on track. The organized system really helps keep things smooth, and I also appreciate that the team is there if I need support.
Verified
My experience has been very good. The team is helpful and kind, which makes me feel truly supported.
What is the best part of working at the company?What I really like about 24x7 Direct is the smooth hiring process and clear communication. From day one, the team is very supportive and helps you get started easily. You always feel informed, and it is a professional place where you feel valued.What is the most stressful part about working at the company?I haven't experienced any stressful parts about working at the company so far.What is the work environment and culture like at the company?The work environment is professional, friendly, and very organized. The culture is supportive with clear communication. Everything is smooth, which makes it easy to do your best work.What is a typical day like for you at the company?A typical day starts with a clear plan and great support. Communication with the team is easy and organized, which keeps things smooth.
Verified
Awesome company
Management is generally supportive and approachable.The workplace culture is collaborative, and team members are willing to help each other when workloads increase. Pros: Supportive team culture where colleagues assist each other Cons: Can get very busy during peak periods with high workload
Verified
Working at 24x7 Direct has been great and supportive, and I highly recommend it for anyone exploring remote work.
What is the best part of working at the company?The best part of working at 24x7 Direct is the supportive and collaborative environment. Leadership is approachable, and there’s a strong culture of open communication, which makes it easy to align on priorities and deliver results efficiently. I also appreciate the trust given to us as virtual assistants to manage tasks independently while still feeling supported.What is the most stressful part about working at the company?So far, in my almost 10 months with 24x7 Direct, I haven’t experienced any major stress points. The processes and support system in place help manage workloads effectively. At times, there can be urgent tasks or tight deadlines, but these are manageable and part of maintaining productivity.What is the work environment and culture like at the company?The work environment at 24x7 Direct is very supportive and collaborative with a strong focus on open communication. I appreciate the structured performance reviews where both the client and manager provide feedback, as it helps ensure alignment and continuous improvement. The fortnightly check-ins with our manager are also valuable, as they provide an opportunity to ask questions, discuss tasks, and ensure we are on track while feeling supported. Additionally, the company promotes transparency by allowing employees to reach out directly to the CEO if concerns are not addressed, which reflects a high level of trust and openness within the organization.
Verified
I worked for the company for more than a week but they just me a stress. Low compemsation lots of task and deadline
Not reco for exp VA task is more than the compensation. Sucess manager is super makulit. Low compensation, stressfull environment, no good for mental health Pros: You can learn new
As someone who has worked in the recruitment industry for almost a decade, I am quite disappointed by this lackluster candidate care that the recruiter displayed during my engagement with this company. The fact that my politeness and professionalism has been met with a thumbs up reaction seems to speak clearly of the kind of culture the company might have. And this is just in email. It seems to them that candidates are just numbers at this point.
What a professional team. We had such a smooth process of hiring an experienced candidate for our accounting department. Amazing service and very helpful with locating a wonderful staff for us.
We are very happy and highly recommended 24x7 Direct for any type of service you require. And definitely cost effective.
Reply from 24x7 Direct
2025.10.15
Thank you, Luba! We're thrilled to hear you had a smooth experience and found a great fit for your team. Your recommendation and kind words mean a lot to us!
I would like to take the opportunity to say how incredibly impressed l am with the professionalism of 24/7 Direct. I was hesitant to employ a Virtual Assistance but l was really impressed with how thorough the recruitment process was including my active involvement in the interviews. I would highly recommend anyone who is needing Administrative Assistance to contact 24/7 Direct....l am so please we did : )
Reply from 24x7 Direct
2025.07.11
Thanks so much, Annie! We're stoked to hear you had a great experience with us. Glad we could make the VA process smooth and easy for you. Appreciate the recommendation!
24x7 Direct is an exceptional staffing service. Our experience with Devang and Maria has been fantastic. The team is highly skilled in finding your perfect team member and ensuring that the quality of their output and training remains at the very highest. We are very happy with their offering and ongoing support. Great business partners for your business!
Reply from 24x7 Direct
2025.05.21
We really appreciate your kind words! It’s been great working with you, and we’re here to support you every step of the way. Looking forward to continuing the partnership.
Ryan has non-stopped harassed me for months, non-stop phone calls, non-top emails, I have never responded or showed any interested, never signed up for any emails (Plus there is no where to unsubscribe) and have never provided my mobile number. I would never do business with this mob based on these ethics.
Reply from 24x7 Direct
2025.02.06
Hi Jordan, we appreciate your feedback and sincerely apologise for any frustration caused. We’ve now removed your details from our system and stopped all communications. Our team follows strict outreach guidelines, and we’ll review our processes to ensure this doesn’t happen again. If you have any further concerns, feel free to let us know.
BAD EXPERIENCE WITH THIS COMPANY
Well, it's been a month since I was invited for a job interview at 24x7 Direct, only to be given false hope and misled. I received an email from Charmaine Flores about the interview and salary package, and of course, I prepared thoroughly. On the day of the interview, she was late and seemed rushed. During the interview, my camera kept freezing for some reason, even though I had checked everything beforehand. She suggested rescheduling, which left me devastated. Later, I received an email with an attached photo claiming I didn’t show up for the interview. Then, just two days later, they informed me the position had been closed. Is this a tactic from the company? Applicants put in a lot of effort, and this is what we get? To add insult to injury, my Microsoft Teams app worked perfectly in other interviews, and my camera was fine. This whole experience was a huge disappointment.
Date of experience: 09 September, 2024
Date of experience: 09 September, 2024
Reply from 24x7 Direct
2024.10.06
Kochette, we're truly sorry for your negative experience. It sounds incredibly frustrating and not at all what we aim for. Charmaine will contact you today to have this sorted. We are very sorry about this experience.
This is our first experience in the Virtual Assistant arena and I can tell you for a first experience it has not let us down. From the initial meet and greet to the hiring process to onboarding and continued support I could not recommend 24x7 Direct more highly.
They have matched us with a super star VA who has jumped on the demands of our business and is proving to be such a valuable member of the team.
Get Readii Group (a registered NDIS provider) highly recommend 24x7 Direct.
Reply from 24x7 Direct
2024.09.24
Thank you for the great feedback, Kerrie! We’re thrilled your VA is already proving to be a valuable asset to your team. Our goal is always to match businesses with the right talent to drive success, and it’s fantastic to see that happening with Get Readii Group. We’re here to support you as you continue growing!