Verified Company
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Verified
Very unprofessional company
I ordered a rubies choker and despite requesting a return 2 months ago I still don't have a way to return it! The value of this is £*******! Customer support does absolutely nothing! They keep saying they will come back and they don't.
The second item I ordered was supposed to be emeralds and was completely fake!
I had to incur valuation fees, return shipping fees and I am at a loss of more than £30k!
Do not trust this company! Completely unprofessional. Even their legal team doesn't respond.
After 2 months of requesting a return, I still don't have a way to return my item. I have called them more than 50 Times but no one cares, I will be very surprised if they survive as it's a fraud.
I have told them one of the sellers admitted to cheating customs and they did absolutely nothing about it!
I bought an item for 30,000 and the seller declared $150 for it.
Despite all those profits I still do not have a refund for my item and I still have to pay return fees of over £400 and call them constantly.
Do not fall in the trap and use this company. I am scarred by that experience and at a deep loss.
Reply from 1stDibs
2025.01.30
We Appreciate Your Feedback!
Thank you for leaving a review on 1stDibs – we're sorry to hear your experience did not meet expectations. We have the highest standards for the quality of our listings and sellers and will use your input to improve 1stDibs in the future. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.
Thank you for leaving a review on 1stDibs – we're sorry to hear your experience did not meet expectations. We have the highest standards for the quality of our listings and sellers and will use your input to improve 1stDibs in the future. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.
Verified
I've made upwards of 8-10 purchases here and all went...
I've made upwards of 8-10 purchases here and all went very smoothly and all were jewelry items. I'm very very pleased.
Reply from 1stDibs
2025.01.29
Thank You For Your Review, Kimberly!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Verified
The best antique trading platform, fast, reliable,...
The best antique trading platform, fast, reliable, and simple and clear operation interface.
Reply from 1stDibs
2025.01.28
Thank You For Your Review, Harry!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Verified
Great experience the seller was fantastic, the item...
Great experience the seller was fantastic, the item beautiful!
Reply from 1stDibs
2025.01.24
Thank You For Your Review, Nadia!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
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Verified
Super fast shipping!
Super fast shipping! Flawless items I have purchased. Very happy!
Reply from 1stDibs
2025.01.22
Thank You For Your Review, Victoria!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Verified
My experience in acquiring a Salvador Dalí Divine Comedy...
My experience in acquiring a Salvador Dalí Divine Comedy woodcut print from 1stDIBS was first class. They were very responsive to all my questions and concerns before AND after my acquisition.
Reply from 1stDibs
2025.01.22
Thank You For Your Review, James!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Verified
All in all, really great websites to buy luxury watches,...
All in all, really great websites to buy luxury watches, I can only recommend it to everyone!
Reply from 1stDibs
2025.01.22
Thank You For Your Review, Mark!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Verified
Seller was very responsive and shipped the items immediately...
Seller was very responsive and shipped the items immediately! They came meticulously packaged and were exactly as pictured. Highly recommend.
Reply from 1stDibs
2025.01.22
Thank You For Your Review, Charlotte!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
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