1st Call Swindon Taxis Reviews

Eyobele Tewolde 2025.05.06

     

Excellent service from start to finish! Both journeys — Swindon to Gatwick and Gatwick to Swindon — were smooth and stress-free. Communication was excellent, with quick and friendly responses by email. Andy was punctual, professional, and a pleasure to travel with. I’m looking forward to future journeys with 1st Call Swindon Taxi! Highly recommended!

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my “aooga” name 2025.03.24

     

Andy provided a sterling service, prompt, helpful, convenient and affordable. I would highly recommend his service to friends and family.

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Lisa Reynolds 2024.09.28

     

The company I work for has been using this taxi service for a long time now. I started work a few months ago travelling in the same taxi. I must say that I think, well I know this is one of the best taxi service I’ve used. Always on time. The taxi’s are immaculate and so comfortable with air conditioning. It even as a magnetic sign that can be placed on the windscreen and put your name or company’s name that lights up so your not searching for your taxi when your in a rush. Like airport, train station. I recommend this service 100% the best. I’ve had lots of issues with others taxi services so that’s why I’m posting this…

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Rees_4 2024.05.06

     

Verified

Excellent Service Excellent service. Prompt quote and easy booking process. Taxi was immaculate, comfortable and on time for both journeys. The driver was friendly and courteous. Would definitely recommend.

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Rich 2024.04.21

     

Only one taxi no help at all when urgently needed

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Reply from 1st Call Swindon Taxis 2024.04.22

Sorry you felt the need for this review which does not reflect our standard of vehicle or travel. We are a small business and provide a high standard of travel, and there is a high demand for our services. I'm sorry that we were unable to assist you at at the time and did not meet your expectations

Julie Hollister 2024.04.21

     

Absolutely excellent service from start to finish , Andy is professional and friendly , highly recommend , we will be using him for all our trips thanks Andy .

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Reply from 1st Call Swindon Taxis 2024.04.21

Thanks for your kind review. We value your custom and look forward to your next journey with us.

Linz39 2023.12.18

     

Verified

Five Star Service ! Andy offered a five star service from start to finish, I will definitely use 1st Call again and would highly recommend

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Ade 2023.09.19

     

I called to book a taxi but was told all drivers were busy. I guess this had to do with the fact the ride was about 2 am. All the same, the person who spoke to me on the phone was courteous and helpful. I will try again when I am next in Swindon.

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Krystyna 2023.08.11

     

Verified

1st Call - 1st Class Andy is very responsive, professional, efficient and friendly and provided a totally stress-free airport transfer service. Would recommend him highly. Have already booked him again for our holiday in October. Just one word of warning - book early, as he is in great demand.

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Angela Malpas 2023.07.22

     

My daughter and her work colleagues used 1st Call Swindon taxis for a transfer to Bowood house last night and were over the moon with this service, taxi was prompt and driver was lovely and accommodating. We couldn’t have asked for a better service! Thankyou!

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Reply from 1st Call Swindon Taxis 2024.01.26

Thank you for your kind review. I hope we can provide your travel next time.
Andy

Stephen Stoner 2023.07.04

     

Andy collected me from Heathrow last night for a trip back to Swindon after a long holiday flight. He was extremely patient as I waited for a suitcase that didn't arrive and needed to report. He took a lot of the stress out of the situation and we had a good journey back to Lyneham. He is courteous and reliable and passionate about his company and providing a great service.

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Reply from 1st Call Swindon Taxis 2023.08.08

Thanks for your kind review. It was a pleasure and hope to see you next time.
Andy

Mike Hess 2023.07.03

     

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Reply from 1st Call Swindon Taxis 2023.08.08

Thanks for your kind feedback
Andy

Deborah Langton 2023.06.20

     

Really helped me out after I was let down by two other Swindon taxi services. Thank you so much for fitting in the extra run that rescued me from the Crematorium and got me safely back the the rail station. Greatly appreciated.

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Reply from 1st Call Swindon Taxis 2023.08.08

It was a pleasure. Thanks for the kind review.
Andy

Wilma Avery 2023.05.12

     

Great service

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Tony Moroney 2023.04.26

     

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Reply from 1st Call Swindon Taxis 2023.04.26

Sorry that are disappointed with our service. Please can you contact us with details of your booking and we will look into this.

Andy Richardson 2023.04.02

     

Second time of using for airport run. Andy is always efficient at agreeing arrangements and can be relied upon to be there at agreed times. On both holidays we have had some time changes forced upon us and he was accommodating to update booking. Got contacted directly to confirm the night before pick-up and everything went smoothly. I wouldn't hesitate to use again for airport runs of 6-8 people and luggage.

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Reply from 1st Call Swindon Taxis 2023.04.03

Thank you for your kind review. Your business is important to us and I am glad you used us again. I look forward to providing your travel again in the future.

Abin Joshy 2023.02.16

     

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Reply from 1st Call Swindon Taxis 2023.02.27

Thank you for the kind review Abin!

craig Chapman 2023.01.07

     

A very good service

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Reply from 1st Call Swindon Taxis 2023.03.09

Thank you for your kind review.

Dhaval Bhoi 2022.12.29

     

They hang up for no reason. If a taxi isn't available, atleast say so. There's a business etiquette that one must follow. With a taxi business in a place like swindon, you'd lose so many customers if you don't know how to have a clear conversation with customers! And it was not automated response system, it was a person speaking. 🙂

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Reply from 1st Call Swindon Taxis 2022.12.29

Im very sorry you were offended by our automated phone system. Unfortunately when we are very busy or the office is closed, the phone system normally provides a brief automated message to say there are no drivers available, rather than just ringing continuously.
This is part of the operating system provided by a software company and I have no control over this. Again, sorry this did not meet your expectations.

Jonathan B 2022.12.22

     

No taxis

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Reply from 1st Call Swindon Taxis 2023.03.03

I'm sorry you felt the need to leave us this review. We are a small company and are very busy with work often booked well in advance and are sometimes unable to take immediate work when we are fully booked. However our website, www.1stcallswindontaxis.co.uk offers several ways to contact us online to request a quote or book a journey in advance which we always respond to.