Ordered a card. I didn't like the way the proof came out, but to change it cost a ton of money. So I just cancelled the order. Why miss out on an order, and potentially more in the future because you are too cheap to make a simple edit without charging me for it? What is even the point of the proof if I can't change it? Good luck with your business, but I expect you not to do well considering your practices.
Reply from 1 of 1 Memorabilia Cards
2025.08.27
Hi Robert, thank you for your feedback and we’re sorry to hear about your experience. As outlined in our FAQ, changes to template designs do involve an additional cost. This is because our design team must update multiple files to ensure compatibility with our printers, which requires extra time, effort, and set-up.
We sincerely apologise if this wasn’t clear beforehand. We’d be more than happy to discuss the details further with you and provide any clarification needed.
We sincerely apologise if this wasn’t clear beforehand. We’d be more than happy to discuss the details further with you and provide any clarification needed.