Whitaker Roofing Company Reviews

Carol Fiedler 2026.04.07

     

Whitaker Roofing was exceptional with my roof replacement. Dakota worked with my insurance company and adjuster and explained the entire process to me. The workers protected my foliage and cleaned up everything after the installation. I would recommend Whitaker Roofing Company without hesitation. My roof looks great! T

Useful Report

Reply from Whitaker Roofing Company

We really appreciate you sharing your delightful experience with Whitaker Roofing! It's fantastic to know that Dakota and the team made the process smooth for you and left your home looking even better. 🌟 Your recommendation means a lot to us, and we're here whenever you need further assistance!

Dean Citroni 2026.04.06

     

The work was well done very efficient and clean up was immaculate. Very happy with the end results

Useful (1) Report

Reply from Whitaker Roofing Company

Dean, Thanks for the great review! We're glad you're happy with the results, that everything was efficient and that they cleaned up well. We are here whenever you need us!

Valerie Ketoh 2026.04.03

     

Useful Report

Reply from Whitaker Roofing Company

We're really grateful for your fantastic rating! 🌟 Your feedback brightens our day and motivates our team to keep delivering great service. We hope to assist you with any future roofing needs. Have a wonderful day!

Mr Merv 2026.04.02

     

Whittaker roofing dis and excellent job with my roofing replacement due to hail damage. They help me file a claim with my Insurance company. They also put new roofing on in one day. Excellent job. No mess left behind. Good Company.

Useful Report

Reply from Whitaker Roofing Company

Thank you tremendously for taking the time to share your experience with us! We're delighted to know we could assist with your insurance process and get your new roof installed hassle-free in just a day. It’s wonderful to hear that you found our work up to your expectations without any mess. We appreciate your kind words and look forward to being here for you in the future!

Dave Dragon 2026.03.25

     

After a fairly severe hail storm, I received a door knock from Levi Hanson, a representative of Whitaker Roofing Company. He was in his company truck and came prepared to fully inspect my roof, and knocked it out quickly. Levi showed me the photos when he climbed down, and pointed out the high numbers of hail impacts that caused damage to my shingles and all of the soft metal on the roof, as well as a section of ridge cap that the thunderstorms had ripped off the roof. He then grabbed a tarp, nails and a hammer before ascending the ladder the second time, to cover the exposed roof ridge cap to prevent water damage. We talked about my present roof situation, about Whitaker Roofing and about my homeowners insurance. Levi impressed me with his deep knowledge of his industry and the nature of the difficulty in dealing with Allstate Homeowners insurance claims. Allstate can be difficult to deal with when compared to others in the Insurance space, and I was not looking forward to numerous calls, forms, meetings, inspections and all of the other minutia that has to fall in line in order to successfully navigate the claims process. So, I decided to let Levi and Whitaker Roofing handle Allstate with the guarantee that I would only be on the hook for the deductible as stated in my policy. Levi submitted the claim forms and evidence, I simply had to sign the forms; couldn't have been easier or less time consuming. Over the next week I was copied on all messages and emails that were passed back and forth. Then I received a message from my bank that Allstate had electronically deposited the claim payout, minus the deductible, and Levi wedged me into their quickly filling schedule for their local crew to knock out the remove/repair/replace roofing job. Levi presented all of the materials samples and color choices and confirmed everything with his vendors and the crew for the scheduled date. The day before work commenced, three pallets of roofing materials and replacement decking appeared in my driveway, and early the next morning the crew arrived and immediately went to work spreading large tarps all around my house and we're stripping off the old shingles within minutes. The crew on the roof dropped the removed shingles directly on the tarps, while the ground crew constantly moved it off the tarps and into the industrial trash bin. They made several passes around the house with their magnetic rakes to collect all nails for the trash bin. By lunchtime they were already done replacing decking and starting on the new shingle system, and by 16:00 (4pm), they were finishing the cleanup. The new roof looks fantastic, every line is straight and perfectly spaced, and the new ridge vents were moving the hot air out of the attic better than the old turbine style vents ever did. Levi and Whitaker Roofing checked all of my qualification boxes, (Licensed, insured, certified and a local presence.), and performed flawlessly in this major transaction I entrusted to them, and I could not be more pleased with both the experience and the results. I've recommended Whitaker Roofing to all of my neighbors, and now to you the readers of this honest review. Cheers

Useful (1) Report

Reply from Whitaker Roofing Company

Dave, thank you so much for sharing your incredible experience! We’re so pleased to know that Levi and our team could make the process smooth and stress-free for you, especially dealing with insurance challenges. It’s fantastic to hear that you are thrilled with your new roof and our service. We appreciate your recommendations and are here whenever you need us!

Chris Haney 2026.03.23

     

Whitaker roofing shows up when they say and they are very competitively priced. I will definitely use them again.

Useful Report

Reply from Whitaker Roofing Company

Chris, thanks for the great review! We’re glad you are satisfied with our service and commitment.

Greg Oliver 2026.03.20

     

I am very pleased with the whole experience. From the initial greeting and working with my insurance company to the install and the cleanup. The team showed up in the morning and completed that evening.

Useful Report

Reply from Whitaker Roofing Company

Your kind words truly light up our day! It’s wonderful to learn that our team met your expectations at every step, from coordination to cleanup. We’re glad you are satisfied with our service and commitment. We appreciate you sharing your positive experience!

Will Ransby 2026.03.18

     

Good morning everyone reading this. I would like to let everyone know of the good service I received from Whitaker Roofing Company. From the beginning to the end of the roof installation, the inspection, all paperwork, the crew that did the work was professional and done with no worries. Jacob Penson, please ask for Jacob this young man look like a high school student but was very knowledgeable and committed through the entire job. The office staff was very friendly and always treated me with respect and ready to address all my concerns. I worked in customer service over 30 years. This is why I enjoyed working with this company. Customer Service is not what it used to be sometimes. These office employees and all involved regarding my roof was truly my kind of people. Good work ethics, honesty and kept all promises. Please tell everyone you know about Whitaker Roofer and ask for Jacob. Have a bless day and continue to walk in peace and harmony. I had to write this on my son computer. My computer was down. He William Ransby agree with this review also after this discussion. We agree. Kind Regards, Ms. Annie Walden Shalom

Useful Report

Reply from Whitaker Roofing Company

We really appreciate your thoughtful feedback, and we're excited to hear that you had such a great experience with our team from start to finish! It's brilliant to know Jacob and our office staff could make things seamless for you. Your recommendation brightens our day and supports our commitment to top-quality service. Wishing you many peaceful days ahead with your new roof!

Larry Madaris 2026.03.06

     

Highly recommend Whitaker Roofing company! Jake, our representative from them, was phenomenal! True professional. He was very respectful and honest. Additionally, he took the burden off of us by assisting with the insurance claim, which was approved. Now, we have a brand new roof, which also lowered our premiums. Happy client!

Useful (1) Report

Reply from Whitaker Roofing Company

Delighted to hear you had such a positive experience with our team, Larry! It's wonderful to know that Jake was there to help and make things easier for you. We're overjoyed you're enjoying your new roof and the added benefits! We're truly thankful for your recommendation!

Bobi Cher (Rocket launcher) 2026.03.06

     

Thank you very much for working with me . Jared was very patient and worked with us for almost 3 years with the insurance. Now we have a new roof . Love it and will recommend to family and friends

Useful (1) Report

Reply from Whitaker Roofing Company

We're so happy to know you had a great experience with us, and thrilled that you love your new roof! It was truly a pleasure working with you over these years to achieve this outcome. Your recommendation to family and friends warms our hearts. We’re grateful for your support and trust!

Doc Schome 2026.03.01

     

From beginning to end, Whitaker Roofing was a good company to work with. Thomas helped get it started, helped us navigate potential insurance issues, then Victor and the crew did a good job. There was some siding that got damaged but general manager Scott made sure it was fixed. Project manager Mike was very pleasant to work with to complete the siding repairs and make sure everything was completed.

Useful Report

Reply from Whitaker Roofing Company

We really appreciate you sharing your experience! It's wonderful to hear our team, from Thomas to Mike, made your roofing journey smooth. Thanks for trusting us with your home; kind words like yours motivate us to keep delivering exceptional service!

Promise Farnsworth 2026.02.25

     

WRC was great to work with, Marquise was always quick to respond, super helpful and informative, and personable. They replaced our entire roof after a tree fell on it, and worked easily with our insurance company to take care of us.

Useful (1) Report

Reply from Whitaker Roofing Company

Thank you tremendously for sharing your experience with us! It genuinely warms our hearts to know Marquise provided prompt and helpful service while ensuring everything went smoothly with your roof replacement. Your trust means a lot to us, and we're always ready to assist with any future roofing needs! 😊

John Luster 2026.02.23

     

Useful (1) Report

Reply from Whitaker Roofing Company

Wow, a 5-star rating, thank you so much! We're delighted you had a positive experience with us. Your satisfaction is our top priority, and we're here whenever you need us. Looking forward to helping you again in the future!

Guy Bishop 2026.02.21

     

WRC did a great job on our roof. Heather Ridings was the representative and she was professional and always available for questions and service.

Useful Report

Reply from Whitaker Roofing Company

We're so grateful for your kind words. It's wonderful to know that Heather and our team exceeded your expectations. We’re always here to assist with any future needs. Thanks for choosing us!

Katie Fowler 2026.02.20

     

We had the best experience dealing with Whitaker Roofing Company. They were very friendly, knowledgeable, easy to work with, and did a fantastic job replacing our roof! Definitely will recommend them in the future!!

Useful Report

Reply from Whitaker Roofing Company

Thank you so much for sharing your positive experience with us! We're overjoyed that our team's friendliness and expertise left such a great impression on you. It means a lot to us that you would recommend us to others. We're here whenever you need us again!

Franklin Roberts 2026.02.18

     

I would like to share my outstanding experience with this company. Jake was extremely tenacious in everything he did. He promised me that he would do everything in his power to help me get a new roof, and he absolutely delivered. Regardless of the obstacles or what anyone told him, he would not be denied. His perseverance, dedication, and professionalism truly set him apart. Jake kept his word and worked tirelessly to ensure the job was completed. The entire process was handled professionally and efficiently. I cannot recommend this company highly enough. If you are looking for a team that stands behind their promises and goes the extra mile, this is the company to choose. -Franklin Roberts

Useful Report

Reply from Whitaker Roofing Company

We're delighted you had an incredible experience with our team! Your kind words about how our team went above and beyond are truly appreciated. It's wonderful to know Jake's commitment made a significant impact. Thanks so much for your recommendation!

W.E. Hopkins 2026.02.13

     

They were very prompt in responding to our needs. The job was finished in a timely manner. The salesman was Jake Herrera and he was very attentive to details and our desires.

Useful Report

Reply from Whitaker Roofing Company

We're so glad to know you found our team prompt and efficient in meeting your needs. It's always our aim to complete projects swiftly while maintaining quality. Your satisfaction is important to us, and we appreciate your kind words a great deal. Thank you for sharing your positive experience, it motivates us to keep delivering top-notch service!

Tonia Anding 2026.02.11

     

If I could, I would award more than 5 stars! Whitaker definitely deserves more! My experience with this company was amazing! Drew and Dakota, my Account Reps from Whitaker, worked with me from start to finish. They gave me very detailed information about the products they use, samples of the products and descriptive information about the installation process. They are very proud of the company they represent. My roof was replaced in 1 day. The cleanup was perfect. I will recommend Whitaker to anyone needing a roof or any of the other services they provide.

Useful Report

Reply from Whitaker Roofing Company

Wow, we're overjoyed by your fantastic review, Tonia! It's incredibly rewarding to know we exceeded your expectations throughout your roofing project. We're delighted to hear that Drew and Dakota provided such detailed and caring service. Thank you for your recommendation, it truly means a lot to us!

Joyce Graves 2026.02.09

     

I had a great experience with Whitaker Roofing in Douglasville. I worked closely with Jacob and Sebastian, and they were extremely professional, helpful, responsive and knowledgeable throughout the entire process. Dealing with insurance was something I truly dreaded, but they made it surprisingly easy and stress-free. The quality of work performed by Whitaker is excellent. My roof looks amazing!! I would absolutely recommend Whitaker Roofing to anyone in need of a high-quality roof and a team you can trust. Thanks Jacob and Sebastian for your encouragement.

Useful Report

Reply from Whitaker Roofing Company

Joyce, thank you so much for this wonderful review! We're absolutely thrilled to hear about your great experience with Whitaker Roofing in Douglasville. It means the world to us that Jacob and Sebastian were professional, helpful, responsive, and knowledgeable every step of the way, and that they turned what you dreaded—dealing with insurance—into a surprisingly easy and stress-free process. We're so glad you love how amazing your new roof looks and that the quality of our work met your expectations. Your kind words and strong recommendation are the best compliment we could receive! If you ever need anything in the future, Jacob, Sebastian, and the entire Whitaker Roofing team are here for you. Thank you for trusting us with your home!

Stephen Marsh 2026.02.05

     

Jake Herrera was the best! He went above and beyond the call of duty and took excellent care of me. His attention to detail, patience and tenacity was first class. I highly recommend him and Whittaker Roofing Company if you’re looking to get a new roof.

Useful Report

Reply from Whitaker Roofing Company

Thank you so much for sharing your experience, Stephen! 😊 We're overjoyed to know that Jake went the extra mile to ensure everything was just perfect for you. Your recommendation truly warms our hearts. If there's anything else we can do for you, please feel free to let us know!