Stupendous service
I started my business in 1989.
I got my first website up and running in 1994.
I've had dozens of web people help me, and I'm grateful for all of them.
But WP Tech Support is THE VERY BEST because:
1. They're stupendously fast
2. They're cheery
3. They challenge me if I'm making a decision that's not helpful to my site
One of the best decisions I've made in my entire business life.
WP Tech Support is AMAZING!!! They are one of the few companies that do what they say they will do, and ACTUALLY know what they are doing. Couldn't be happier!!!
Reply from WP Tech Support
2025.11.18
Thank you for your wonderful feedback! We're thrilled to hear that you're happy with our service and that we met your expectations. We’ll continue working hard to provide the exceptional support you deserve!
WPTech Support is VERY responsive-I used the one time issue plan. My server contacted me about High Server Resource Consumption and WPTech worked with me to find the problem and fix it. I highly recommend their service and very timely support. WPTech Support supplied with screenshots how to fix anything and links for additional help either with my theme or WordPress answers-- Colleen.
Reply from WP Tech Support
2025.09.01
Thank Colleen glad we could help with your WordPress issues.
Servizio eccellente. Mi hanno aiutato e seguito per una serie di anomalie sul mio sito. Lo consiglio vivamente. Rispondono molto velocemente e super affidabi.
Reply from WP Tech Support
2025.11.03
Grazie per il tuo feedback positivo! Siamo felici di sapere che il nostro supporto è stato utile e tempestivo. Siamo sempre qui per aiutarti con qualsiasi esigenza futura!
Hiring WP Tech Support is literally one of the best business decisions I’ve made since I started this company in 1989. My every website-related whim and wish has been quickly and expertly fulfilled. They are incredibly fast; they interpret my non-Geekspeak perfectly; and they even show me what they’ve done with images so I can see the Before and After.
This team is phenomenal, and the relief I feel is helping me to see opportunities to expand my brand that I could not have seen when I was mired in the details and slowed down by my former lone independent web developer's schedule.
They are like the shoemaker’s elves from the fable – I go to bed in Los Angeles and I wake up to a bunch of “We did this. Does it match your request?” emails. Magical experience!”
Reply from WP Tech Support
2025.11.03
Thank you for your glowing feedback! We're thrilled to hear how satisfied you are with our team's efforts and the impact on your business. Helping you expand your brand with ease is exactly what we strive for.
WP Tech Support have been professional, quickly responding to all our queries in language that is easy for a non-tech person to follow. In addition, and most importantly, the team have swiftly resolved all our website issues and have been happy to help with other minor issues/questions that we had. I strongly recommend WP Tech Support for any business that needs support with their Word Perfect website, you won't find a better support team.
Reply from WP Tech Support
2025.11.03
Thank you for your kind words! We're thrilled to hear that our team could assist you effectively and make the process easy to understand. Your recommendation means a lot to us, and we appreciate your support!
WP Tech Support has been a huge help to maintaining our site and the many plugins we rely on. Professional customer support, expert knowledge. Strongly recommend them
Reply from WP Tech Support
2025.11.03
Thank you for your kind words! We're delighted to hear our support and expertise have been helpful in maintaining your site and plugins. We truly appreciate your recommendation!
We have been working with WP Tech Support for two months. They are very easy to work with and the results have been amazing. The speed of our website has significantly improved (desktop PageSpeed Insight scores have increased from in the 40s to 90s) and WP Tech Support has significantly improved the technical SEO. We have raised many tickets (from simple enhancements and adding a contact form to a more complex issue we had with WooCommerce) and these have all been dealt with promptly. Many thanks.
I've utilized this service for more than half a year now, and unfortunately, I've encountered significant shortcomings. There seems to be a lack of attention to detail when addressing raised tickets, with responses often delayed by 48 hours, even for issues marked with high priority.
Furthermore, numerous alterations made to my website's design and functionality were implemented without adequate consultation or consideration, resulting in unexpected changes.
Perhaps most concerning, my Omnisend service became inadvertently linked to their staging site, causing disruptions in my email campaigns.
Overall, based on my experience, I cannot recommend this service.
WP Tech Support is one of the few companies SiteGround hosting recommends. I couldn't be happier with their service. I am not a web developer but took on the task of changing my theme myself as the theme I was using the last 3 years, was conflicting with some of my variable products in WooCommerce. I had no idea that once I switched the theme on my staging site, that deployment would be so difficult. I really feel for the one time "fix it" rate, they went up and above the call of duty with my site. They had to do so much in order to insure all of my sales data was still intact. They contacted and worked with my affiliate company to try and find the best solution in not losing that data. I couldn't be happier with WP Tech Support and HIGHLY recommend using them.