WorldCare Pet Transport Reviews

What a wonderful review — thank you! We're so honored that you've trusted us with Morpheus not once but twice, across two very different international moves. Your boy is absolutely family, and treating him that way is exactly what we strive for with every pet in our care. Reilly and the whole team will be thrilled to hear this. And being compared to the Beatles? We're truly touched — that might be the best compliment we've ever received!! Wishing you and Morpheus all the happiness in Mexico. Thank you for being part of the WorldCare family!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much Hernan for taking the time to share this! It was truly our pleasure to support you and your pets throughout the move — and we were more than happy to hold them those extra days so you could get settled without any added stress. Clear communication and genuine care are at the heart of what we do, so it means a great deal to hear that came through. We wish you and your pets all the best in your new home!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much Nelly for this wonderful review! We are absolutely thrilled to hear that your rabbit had such a smooth journey and is settling in beautifully at his new home. Knowing we could help take some of the stress out of your relocation truly means the world to us. Wishing you all the very best in your new chapter! 🐰
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for this wonderful review Angela! We are absolutely thrilled to hear that your two pups had such a smooth journey from Germany to Boston. Reilly will be so happy to hear your kind words — she truly cares about every pet and family she works with. We wish you and your pups all the best in Boston and hope to work with you again in the future!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you for your review Fernanda! We are pleased to hear that your move from NJ to WA with your senior dog went smoothly and that our team provided the care, communication, and professionalism you expected throughout the process. We especially appreciate your recognition of Edward, Nick, and Chris, and will be sure to share your feedback with them! Thank you for trusting us with your Sebastian's journey and for your recommendation. We wish you all the best in your new home!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much Marianne! It truly means a lot to hear that you felt supported every step of the way. Our team takes great pride in making sure every pet’s journey is as smooth and comfortable as possible, so we’re especially glad you appreciated the personalized updates and care for your two fur babies. We know how important those little touches can be! We would be absolutely delighted to assist you again in the future—thank you for trusting WorldCare Pet with your pets’ journey.
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for your wonderful review Ligia! We’re truly grateful that you trusted us with Nino and Lola during such an important move. Knowing they come from a shelter background, we understand how important it is to approach them with extra patience, care, and reassurance, and we’re so glad our team could help make them feel safe along the way. It means a lot to hear that you felt heard and supported from the very beginning. Providing both professional service and genuine compassion for every pet we transport is something we care deeply about. We wish your whole family many wonderful memories in your new home!
– WorldCare Pet Senior Management Team 🐾✈️

Dear Kaley,
Thank you for taking the time to share your feedback. We are truly sorry to hear that parts of your relocation experience were frustrating and did not meet your expectations.
Your move involved several changes over time, including shifts in services, routing, and the number of pets being transported, which did affect the overall scope and cost of the relocation.
We also sincerely apologize for the breakdown in communication regarding the Seattle boarding. We are glad that this was ultimately resolved. And that you were very pleased with the boarding facility we selected.
We also appreciate your positive comments regarding our partners at Wagging Trails and the team at Friendly Grove Resort and Spa for Dogs. We are grateful to work with partners who provide such attentive care and communication, and we are pleased they helped support your pets during the journey.
Your feedback is being taken seriously and reviewed internally by our Senior Management Team. We always aim to provide clear communication, accurate coordination, and transparency throughout the relocation process, and we regret that we fell short in your case.
Thank you again for sharing your experience. We truly wish you and your pets all the best as you settle into Okinawa.
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for your kind recommendation! We’re truly grateful for your trust & are so glad to hear you felt supported and cared for throughout the entire process. Our team always strives to handle every pet & family with empathy & attention, so your words mean a lot to us. Thank you again for choosing WCPT & we wish you all the best in your new home!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for taking the time to share your experience Rebecca! We know how stressful the process can feel at first, so it means everything to hear that you felt at ease from the beginning. We truly treat every pet like family, and we’re so grateful you trusted us with your babies. Thank you again & all the best in your new home!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for your incredibly kind words Cristina! It truly means the world to us to hear that you felt supported and reassured throughout Duke’s journey. Our team strives to make every step as smooth and stress-free as possible — especially for a first airplane trip! We’re so happy Duke arrived safely and that you felt the care and compassion behind everything we do. Thank you again for trusting us with such an important member of your family. Wishing you and Duke all the very best in this next chapter together!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for your kind words Lisa! We’re so glad to hear Sprocket was comfortable throughout the journey and that Nicque’s updates helped ease some of the stress that comes with a big move. Wishing you and Sprocket all the best in your new home, and thank you again for trusting WorldCare with his trip!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for your wonderful review! We’re thrilled to hear that Juno’s journey from Dubai to London went smoothly and that you felt supported every step of the way. I’ll be sure to share your kind words with Marisa and Riza—they’ll be so happy to hear how much their care and communication meant to you. It’s always our goal to make the process as stress-free as possible, and we’re so glad Juno is now happily settling into her new life in London. Thank you again for trusting WorldCare with her move!
– WorldCare Pet Senior Management Team 🐾✈️

Thank you so much for your thoughtful review Sabine! We’re delighted to hear that Reilly provided kind and attentive support throughout the process and helped make a potentially stressful experience feel smooth and well managed. We’re glad the decision to reschedule Ludo and Lola’s flight helped ensure their comfort and well-being. Thank you for trusting us with Ludo and Lola. We truly appreciate your kind words and wish you all the best in your new home!
– WorldCare Pet Senior Management Team 🐾✈️

Dear Mr. Duxbury,

Thank you for reaching out, and I’m truly sorry for the lack of follow-up to your request. You deserved a timely response, and we fell short.

I can confirm we received your quote form submissions on December 1, 2025 and again on December 14, 2025 for a move from the United States to New Zealand for two pets.

Unfortunately, during December and January, our team was managing a very high volume of requests alongside active moves, and we did not have the staffing capacity needed to properly support a New Zealand relocation. Because moves to New Zealand can be especially time-sensitive and detail-heavy, it would not have been responsible for us to take this on without the ability to give your pets and your timeline the attention they deserve.

We also understand how important it is to identify a qualified partner as early as possible for New Zealand moves, and we regret that our delay may have made that process more stressful. Please accept our sincere apologies.

We truly wish you and your pets a safe, smooth, and successful relocation to New Zealand.

Sincerely,

WorldCare Pet Management Team

Hi Jason! Thank you so much for sharing your experiences with us! We’re thrilled that both of your journeys went smoothly and that Reilly was able to provide clear guidance and peace of mind throughout your dog’s trips between the US and UK. We’ll be sure to pass along your kind words. Reilly will be so happy to hear them! Thank you for trusting WorldCare Pet with your furry family member’s travels.
– WorldCare Pet Senior Management Team 🐾✈️

Hi Maddy! Thank you so much for your wonderful review. We’re thrilled to hear that Marisa was able to provide clear communication and creative solutions to make Delilah’s journey from Chicago to London smooth and stress-free. We’ll be sure to share your kind words with her, she’ll be so happy to hear it! It was our absolute pleasure to help get your sweet Delilah safely to you. Thank you for trusting WorldCare Pet with her relocation!
– WorldCare Pet Senior Management Team 🐾✈️

Dear J S,

Thank you for taking the time to leave your feedback. While we regret that we were unable to provide your quote as quickly as you had hoped, I feel it’s important to address your one-star review. This rating feels extreme, as it focuses on a single aspect of our business rather than the quality and professionalism we consistently deliver overall with full door-to-door moves.

Your quote request coincided with a personal event for members of our quote department, which delayed our response. While this is not the standard we strive for, it is an isolated incident and not reflective of the excellent service we consistently provide, nor the 4.9 rating we’ve earned through countless positive customer interactions.

If it’s not too late, I’d be happy to personally assist in providing the quote you requested to ensure your needs are met. However, if you’ve decided to move forward elsewhere, we understand. Still, we feel your review does not fairly represent the efforts and professionalism of our team as a whole.

Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our company.

– WorldCare Pet Senior Management Team ✈️

Thank you so much for the 5-star rating! We truly appreciate your support and are so glad we could help with your pet’s move. Thank you for being part of the WorldCare Pet family!
– WorldCare Pet Senior Management Team 🐾✈️

Hi Bill! Thank you so much for the kind words and for taking the time to leave a review. We enjoyed helping with Bo’s move, and we’re so glad we could provide peace of mind. We’ll be sure to pass your message along to Isabel. She will be happy to hear it. Thank you for being part of the WorldCare Pet family!
– WorldCare Pet Senior Management Team 🐾✈️