Tile Factory Outlet Inc Reviews 2026 | Trustindex.io

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5.0 | 214 total

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210 pcs

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Jeff Young 2026.02.22

Excellent customer service, very wide selection of materials for both customers and contractors.

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Reply from Tile Factory Outlet Inc

Thank you, Jeff. We appreciate your business!

Michael Howerton 2025.12.05

Very good prices. Very helpful in design , and everything is in stock .

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Reply from Tile Factory Outlet Inc 2025.12.05

Thank you so much for your review!
We’re glad you enjoyed our pricing and design help, and we’re happy to keep everything you need in stock. We appreciate your support!

Stacy Gore 2025.10.21

Excellent service!

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Reply from Tile Factory Outlet Inc 2025.10.23

Thank you for the 5-stars!

Teddy Martin 2025.10.20

Always very nice and helpful, we have used them on 5 houses. Katie is wonderful ❤️

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Reply from Tile Factory Outlet Inc 2025.10.20

Thank you for the positive feedback! We’re thrilled to hear you’ve trusted us for five homes—that means a lot. Katie will be so happy to hear your shout-out! We look forward to helping you on any future projects.

Cris K 2025.06.14

We purchased the tile for our new house here. The prices beat other places we had found. Ryan was very knowledgeable and helped us. We will definitely return and recommend to anyone needing tile.

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Reply from Tile Factory Outlet Inc 2025.10.18

Thank you so much for choosing Tile Factory and for the great review! We’re thrilled to hear you found the best pricing and that Ryan was able to assist you with his product knowledge. We truly appreciate your recommendation and look forward to helping you again on your next project!

Abigail O 2025.06.10

This is the second time we’ve used Tile Factory Direct. Great selection- after a long search, it’s the only place I could find the color floor tile I was hoping for, and came back for a backsplash tile to match. Definitely worth the drive from Rome!

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Reply from Tile Factory Outlet Inc 2025.10.18

Thank you for being a returning customer and for the wonderful feedback! We’re so glad our selection had exactly what you were looking for—twice! It means a lot that you made the drive from Rome, and we’re thrilled we could help you find the perfect floor and matching backsplash. We appreciate your trust and look forward to serving you again!

Jason Lewis 2025.06.10

My wife and I had a great experience with Jessica and Tile Factory Direct! They were extremely professional, answered all our questions and helped us from start to finish on our new construction project!

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Reply from Tile Factory Outlet Inc

Thank you for the awesome review! We’re so glad you and your wife had a great experience working with Jessica and our team. Our goal is to provide customers with the best shopping experience and help them find the perfect tiles for their projects. We truly appreciate your trust and are excited to see the finished result! Let us know if we can help with anything else!

Heather Clark 2025.04.11

Great selection and the kindest service! Their mock showers helped us to visualize the final product! Extremely helpful and patient-even when we came back 3x! Highly recommend!

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Reply from Tile Factory Outlet Inc 2025.10.18

Thank you so much for the wonderful review! We’re thrilled you loved our selection and service. Our mock showers are designed to make visualizing your project easier, so we’re glad they helped! We truly appreciate the recommendation and hope to work with you again!

Carol Rosette 2025.01.24

Really happy we took a chance and drove a long distance to see the tile selections. Ryan was very knowledgeable and gave us several ideas and alot of useful information. Also the many displays they have set up are very helpful. We found what we wanted and will be back for the next phase of our renovation.

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Reply from Tile Factory Outlet Inc 2025.10.18

Thank you for making the long drive to see us—we’re so glad it was worth the trip! We’re thrilled that our displays made it easier to find exactly what you were looking for. We appreciate your trust and can’t wait to help you again with the next phase of your renovation!

Judy M. 2024.03.29

Worth the drive from Chattanooga to get ideas on tile patterns. Lots of mock up showers, etc. to help visualize the finished product. Selection was large with everything from more traditional to some more unusual but beautiful options. Staff was very helpful. After our decision was made and the contractor decided how much we needed, our order was called in and tile arrived quickly. They have staff that even loaded my car for me - very grateful for that assistance!

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Forrest Martin 2024.01.22

Great selection and friendly staff.

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Reply from Tile Factory Outlet Inc

Thank you for the kind words! We’re glad you enjoyed our selection and had a great experience with our team. We appreciate your support and hope to see you again soon!

Rhonda Glover 2023.09.04

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Reply from Tile Factory Outlet Inc 2025.10.20

Thank you for the 5 star review.

Greg Gilstrap 2023.08.12

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Reply from Tile Factory Outlet Inc 2025.10.20

Thank you for the 5 star review.

Mike Brown 2023.05.25

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Reply from Tile Factory Outlet Inc 2025.10.20

Thank you for the 5 star review.

Adam Steele 2023.01.30

Attended a class on installing the Schluder shower system

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Reply from Tile Factory Outlet Inc 2025.10.18

Thank you for attending our Schluter shower system class! We’re glad you took the time to learn with us. We hope the training was helpful and informative—if you have any questions or need products or support for your project, we’re always here to help!

Eddie Potts 2022.12.02

Great sales personnel! Very helpful and knowledgeable.

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Reply from Tile Factory Outlet Inc 2025.10.20

Thank you for your kind words! We’re glad our team could provide helpful and knowledgeable service. We appreciate your feedback and look forward to serving you again!

David Barrow 2022.10.07

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Reply from Tile Factory Outlet Inc 2025.10.20

Thank you for the 5-star review.

Hardie Dawn 2022.09.20

Had a great experience with Jessica here! Definitely my go to source for tile from now on.

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Reply from Tile Factory Outlet Inc 2025.10.18

Thank you for the great review! We’re so happy to hear you had a great experience with Jessica. Having us as your go-to source for tile means a lot, and we look forward to helping you with your future projects!