After suffering water damage in our already finished basement, we decided it was time to overhaul the basement. We estimated out the cost of work to be done then reached out to about ten or so different contractors in the area, including WISA. All of the estimates we received were in the range we determined ourselves, so we knew all of the estimates were competitive.
WISA was the only contractor that showed up with a team: not just one person, but a four person team, each with a distinct purpose for being there. Their estimate was one of the highest, but within our self determined range, and they included everything (a lot of the lower estimates included "plus materials" in their quotes). WISA had a showroom so we went to one location to pick out flooring, countertops, cabinets, etc, and it was all included in the estimate.
During the project we largely left the crew alone: everyone was polite and professional but they didn't need babysitting. Every time we checked on progress we were impressed with how much was accomplished in a short timespan. In fact, the project would've been completed ahead of schedule had we not talked to WISA and added several change orders throughout the project. Some were ideas of ours, some were ideas brought up by WISA, but the important thing is they never pressured us. If they saw something (like corrosion on our copper pipes), they brought it to our attention, gave us an idea of what the potential problem is, gave us an honest opinion of if it's worth addressing, and gave us an estimate for fixing if we chose to do so. Never once did we feel pressured to add a change order based on their observations.
A project this large is bound to have issues. How a company handles those issues makes the process a good or bad experience. WISA showed up with a team to provide our initial estimate, and we worked with a team throughout the design and build process, leaning on each team member's different expertise to address any issues that came up. We had a fantastic experience working with WISA.
Whenever we're ready to renovate again, WISA will be our first - and probably only - call.
Absolutely the Best.
Our siding done in 2018. Expertly! Prefect in every respect.
MBR/MBA complete remodel? Could not ask for more.
WISA did a fantastic job renovating our basement bathroom. The quality of their work was top notch. They were very efficient, working 6 days a week for 3 weeks straight to ensure that the bathroom was ready for our family for the holidays. Their workers were all courteous and professional. They were easy to communicate with, immediately responding to emails and calls any time we had questions. On top of all that, their prices are unbeatable. We felt like we were getting great value for our money. Overall, they were a pleasure to work with.
We had WISA remodel our master bathroom and we could not be happier with the results! The work was done very efficiently and the amount of time it took to complete the project was exactly what they anticipated it would to finish everything. I would highly recommend working with their very professional and reliable staff and we would definitely hire them again for another house remodel project!
From start to finish, we were impressed with WISA's dedication to transforming our 1946 basement to a 2024 one!
Met with Daoud & Waris (father & son team) and they had positive ideas on how to renovate our dark basement into a bright living space. Plans drawn up by Faouzi showed 3D illustrations that got rid of the low-hanging air ducts--significantly increasing head room in the basement. The plans also added two closets and a pantry, which really increased storage space.
The WISA staff is very professional and even worked on Saturdays---and finished the project ahead of schedule.
Kelsey and Kate were the main office contacts and were very responsive to our emails during construction. The transformed basement is fantastic and exceeded our expectations!
We recently had WISA Solutions remodel two full bathrooms in our 60 year old house. This was our second home renovation project with WISA. They completely remodeled the entire lower level of our house last year which included a new full bathroom, a new living space, new flooring, and all new plumbing, electrical wiring and lighting. All of their work is top notch, from the design to construction to the finished product! We especially appreciate the help with design and materials ideas and selections from Kate and Kelsey , as well as the work ethic of every one of the WISA team. We would highly recommend WISA to family and friends!
Ideal design-to-builder. With no ties to the area I was concerned to self identify and work with a truly turnkey builder of high quality and trust. Look no further, Daoud and his team at WISA are consummate professionals for your home improvement projects. I can't say enough nice things about my experience with having them within my home, and the results of our master bathroom and bedroom + new closet project.
His whole team of installers and staff, including Kate and Kelsey at the office as Designer and Project Lead, were on-top and on-time of everything throughout, also completing the project ahead of schedule. They perform everything with in-house staff, and their studio process to design and select finishes made our lives so easy, and got everything we could've wanted. As a client, I'm probably of the overbearing in-the-details type, but they were either ahead-of or attentive to everything throughout. All important, they work at a fair price and keep it simple and transparent on budget management. I bid this project to five contractors and selected WISA, although I knew from our first meeting I wanted to work with them. The only change orders seen were those I requested as add-ons in process.
Daoud, the owner, is involved and present everyday and available himself. The team of installers was consistent for the project duration, on-time, clean, and also just good guys that we built some rapport with. I just wish I had more resources to do all my wife and I's wish list projects at once to keep seeing these results.
From top to bottom, WISA employees are professional, caring, creative and oh so patient. In remodeling our basement to create a large library, bath and other amenities, WISA designed to perfection and employed master craftsmen, electricians, and plumbers in every phase of the project. Every work was completed in a timely manner with stunning results. We could not be happier with WISA and unconditionally recommend this firm to anyone seeking to improve their home.
I recently had my basement renovated by Wisa Solutions, and they did an amazing job! Working with everyone on the team was an absolute pleasure. They were incredibly professional, communicated effectively, and completed the project in under two months. The attention to detail was impeccable.
Special shout-out to Daoud, Faouzi, Kelsey, and Kate – they were fantastic to work with, always friendly, and made the whole process smooth and enjoyable. I was so impressed with their work that I've already put down a deposit for another project.
Highly recommend Wisa Solutions for any renovation needs!
We live in the Rosemont area of Alexandria in a tiny, old house. With a third baby on the way we quickly needed to get our basement finished for extra space. Wisa took our basement from something out of a horror movie and turned it into something straight from HGTV! All the staff were friendly, accommodating and prompt to respond to any questions. A little story about the workers that made me feel good about the character of the people they hire: one day during their break a baby squirrel wandered out of the ally towards them. The workers put the squirrel in the back of their truck and pet him, covered him with a little cloth and gave him water in a cap. I thought that was so sweet and endearing when they could have easily just ignored the animal. Made me feel at ease with who was in my house around my children. From start to finish working with WISA was a great experience! They finished ahead of schedule and did an amazing job! We are very happy customers and would definitely recommend them!
I have used WISA for all my home projects since 2013 and have been extremely happy with all their work! They provide quality and beautiful results while being reliable and respectful of my home. From the owners to the designers and every worker! Communication, product selection, timelines, dependability and honesty are some of the great things this company provides consistently.
I’ve had 5 huge projects done to my home:
2013: 2 bathroom renovations
2017: new roof and 3rd bathroom renovation
2024: ENTIRE HOUSE renovation (kitchen, bathroom, new floors, staircase updated, new windows, all interior and exterior doors, interior and exterior painting, fireplace renovation)
2024: replaced and upgraded patio
Here’s the reasons I return to WISA for every need:
1. Reliable: Waris and Daoud have a wonderful team. They arrive every day (6 days/week) on time and work diligently the entire day.
2. Excellent pricing and product selection: Waris and Daoud give excellent quotes on their work and make great suggestions on the best way to improve your project. They are honest and will let you know of any changes needed or if problems have been uncovered. Their suggestions for solutions are always helpful and reasonable. And the ability to go to their showroom to pick all your products is a huge benefit!
3. Quality workers: the guys all work for WISA. No subcontractors! Demo, carpentry, plumbing, electrical, painting and tiling is all done by WISA workers. And some of the crew are the same guys that worked on my home from 2013! They have a supervisor on site and the manager visits daily plus the owners come by frequently to check on the project. Everyone is friendly, respectful and professional. Communication is excellent!
4. CLEAN! They prepare your home, place plastic and wrap/move furniture to minimize dust and prevent damage. Plus they clean the worksite daily.
5. Dependable and trustworthy: I know this team and have trusted them without any reservations. Had a lockbox on the house and even went on vacation during projects without hesitation.
And the work is completed within the timeline!
We discussed any additional work (either unforeseen or my request) and pricing and timeline. All done to my complete satisfaction.
6. Excellent results: my house is always better than I imagined. The carpentry and tile work is stunning! Design is beautiful and functional. I’m thrilled with my home
7. Excellent customer service! Waris and Daoud are available immediately to discuss anything! Their design staff also are accessible. My designer, Kate, emailed, called and stopped by throughout the process. They also encourage you to contact them post project for any issues.
I am never disappointed with WISA. They are a family owned business that treats me like family. I highly recommend them for excellent results and peace of mind. They make a stressful time much easier to go through and I have a beautiful home as a result.
All I can say is WOW! Working with WISA was nothing but stellar from start to finish. From the initial contact to final walk through the attention to detail, follow through, communication, and design built a level of trust and satisfaction that is hard to find with contractors. Budgeting was clear and succinct. Project was completed on schedule and perfectly. I had two small bathrooms totally renovated with one being from the original build in 1947. The difference is simply stunning. I could not be happier with the results and for having found WISA Solutions. I highly recommend this company and I look forward to future projects. They are the best. A big thank you to Waris, Daoud, Kelsey and the entire WISA team. Thank you.
As wonderful and painless an experience as one could hope for during a home renovation project! You get what you pay for and what we paid for was not only quality product and workmanship, but also incredibly responsive customer support and excellent communication throughout the duration of the project. Any questions we had were answered quickly and with full transparency, any bumps that arose were discussed and resolved satisfactorily, and when we expected someone on-site the reliability was impeccable; I never had to unexpectedly rearrange my personal schedule because the crew wasn't there when expected.
I would not only recommend WISA to anyone with a renovation project they're looking to undertake, I am looking forward to working with them again in the future.
I just finished my 6th project with WISA, a basement remodel. The fact that this was my 6th project with them should tell you all you need to know. This company treats you like a friend, not a customer. From the initial consultation, back and forth discussions on the design, material selection, and demo/construction, every person I worked with was a true professional. WISA uses no sub-contractors, so every employee is directed by the same management team. And every day during the work, someone from that management team, many times the owner himself, visits the worksite to make sure everything is going according to plan and that I am satisfied with the progress. Make sure you talk to this company for your next home improvement project. You will not be disappointed.
WISA Solutions did a complete kitchen remodel for me in Alexandria, VA. Every phase of the project, from initial consultation through project completion, was the best experience I’ve ever had when undertaking such a major renovation. Everyone who did any of the work, and all had their specialty area, were WISA employees. No subcontractors at all. The company owner made an appearance everyday to make sure I was satisfied and answered any questions that I had. My new kitchen is better than I could have ever hoped for. I highly recommend WISA Solutions for any home improvement needs.
Reply from WISA Solutions
2019.11.26
Thank you Gary for the great review! It was a pleasure working with you!
We recently completed a full kitchen renovation with the WISA team. We had an amazing experience from design to completion and would highly recommend them to anyone looking for high quality workmanship from a company that truly cares about their customers and the finished product. Their design team came up with ideas we hadn’t considered and the crew was polite, efficient, and cleaned up after themselves daily. The project timeline was reasonable to start with, but they still finished ahead of schedule. When we had a few requests to make some changes, the team was quick to make it happen. Don’t hesitate to hire WISA.