We showed up wayy before they even opened on accident, still José was polite, showed us his inventory,talked about prices and warranty and quickly scheduled us time for him to drop it off. He didn’t have us pay until he showed all of the cycles and how to use both the washer and dryer,showed us how to use the website the warranty was on and even took our old washer and dryer. Overall very polite and would absolutely work with again! 10/10
This was the best experience I ever had with repairs. The technician Jose had Great customer service, and repaired my washer AND dryer less than 20 minutes. He was knowledgeable and explained the whole process from start to finish. He even showed me the damaged and new parts to compare the difference. You can tell he lives what he does. Thank you Mr. Jose and Affordable Appliance for making this process stress-free. I recommend them to EVERYONE. This is what u call EXCEPTIONAL CUSTOMER SERVICE.
Reply from Affordable Appliances, LLC
2026.05.01
Thank you so much, Bobbie, for your kind words and for trusting us with your repair! 🙏
It truly means a lot to hear that you had such a great experience. We always aim to provide fast, honest, and high-quality service, and we’re glad you felt comfortable and informed throughout the process.
We appreciate your recommendation and your support—it helps our small business grow and serve more amazing customers like you.
If you ever need anything in the future, we’re always here to help!
— Jose & Affordable Appliances LLC 🔧
It truly means a lot to hear that you had such a great experience. We always aim to provide fast, honest, and high-quality service, and we’re glad you felt comfortable and informed throughout the process.
We appreciate your recommendation and your support—it helps our small business grow and serve more amazing customers like you.
If you ever need anything in the future, we’re always here to help!
— Jose & Affordable Appliances LLC 🔧
No Show for a confirmed appointment
Took an appointment , confirmed and send every thing they asked for But Never showed up or no communication
Reply from Affordable Appliances, LLC
2026.04.21
Hello Anil,
We sincerely apologize for the inconvenience and lack of communication. This is not the experience we aim to provide.
We’d like to make it right by offering you a discount on both the diagnostic and repair. Please call us at (210) 612-5230 so we can prioritize your appointment.
Thank you for your feedback.
— Affordable Appliances LLC
We sincerely apologize for the inconvenience and lack of communication. This is not the experience we aim to provide.
We’d like to make it right by offering you a discount on both the diagnostic and repair. Please call us at (210) 612-5230 so we can prioritize your appointment.
Thank you for your feedback.
— Affordable Appliances LLC
Servicio espectacular de principio a fin. José llegó puntual, súper profesional y con tremendo conocimiento—diagnosticó y arregló la lavadora en tiempo récord. Se tomó el tiempo de explicar todo claro y dejó todo limpio y funcionando perfecto. Affordable de verdad hace honor a su nombre: calidad top a buen precio. ¡Recomendadísimo!
I’ve used Affordable Appliances two times now. Both times were great experiences. I reached out to them yesterday (Saturday) about getting a new washer/dryer set because my old washer had broken and our handyman told me that it would
cost $600 to have him fix it, which just wasn’t worth it for an old machine. Ricardo at Affordable Appliances suggested that he take a look at the washer and see if he can fix it before selling us a new set. He came over today (Sunday), realized that my handyman was mistaken in his diagnosis, and fixed it for $243. My washing machine looks good and works well and I’m happy and my tenants are happy 😊.
Amazing people you can tell they care, good hearted and want to give you the best experience. Great customer service, great experience from start to finish. Great prices, GOOD COMMUNICATION WHICH IS MOST IMPORTANT TO ME. They just left my home after delivering and installing my washer and dryer for me which was great and didn’t take long at all 20-30 min they were in and out! God Bless these folks and God bless you.