Verified Company
Had them out to do some work.Had gas leak with some old piping. Pilot light would not stay lit either. Justin was awesome over the phone told me he'd be here Monday morning. They showed up on time! Lennon, and Shane were the technicians. Five-Star job. The guys were great. Answered all my questions. Did the work in a timely manner and cleaned up! Highly recommend!
Own a small handful of rentals in Philly and have used a number of companies before I started using Whiting Services. They are honest, responsive and stand behind their work. They are not the cheapest for sure (though prices are reasonable), but you definitely get what you pay for. I'd highly recommend!!
These guys do great work at a fair price. They also won't sell you or upsell you any nonsense you don't need and are generally incredibly knowledgeable.
Can't recommend them enough - I've used them for multiple jobs and have never had a single problem. Justin in particular is great to work with.
Whiting has a customer for life if they continue to run their business this way.
A/C not working
My family and I returned home to our A/C not working in 90+ degree weather. We called Whiting Services, and they were out the next day to identify and resolve the problem by lunch time. The tech who came on site was knowledgeable and helpful, resolved the issue quickly and was on his way. Much appreciated!
Highly recommend "Whiting Services"!!
I'm a property manager and I've been using "Whiting Services" for 3 years now. They always have gone above and beyond for customer service "Justin" always takes the time to explain what's needed to fix the problem. I just signed a contract with him for my personal property because he's the best. Cheryl
I used them two years ago. I was happy with their service. Three weeks back I called and gave my information along with the problem I was having with the unit that was replaced two years ago. I set up an appointment also was told Justin would be calling to discuss the problem. No call along with a no show for my appointment.
Reply from Whiting Services
2023.09.08
Hello sorry you are unhappy with our service. I see that you called our office requesting service for your AC unit and told our office manager that you were going out of town until saturday. But you did not book an appointment at that time. I tried calling you back but did not get a hold of you. Sorry for the mix-up and I apologize for any inconvenience. Justin
Justin and the Whiting Service Team are very reliable. I have used them numerous times for no heat emergencies to preventative maintenance. The service provided is always explained up front before the start of any work with fair pricing. Being a property manager for numerous historical properties it’s great to have knowledgeable HVAC technicians that can trouble shoot any problem they encounter.
Our AC broke down in the heat of summer. We called in the evening, they showed up the next morning. Justin, the person who did the repair, was on time, clearly communicated the work he was doing, didn't try to upsell us, and within 30 minutes the AC was running again. I highly recommend this business.
I'd rate this Company 10 STARS if I could. Justin Jarrett and Whiting Services Heating and Air could not be a better choice for HVAC services of any kind. Professional and knowledgeable above all, friendly, courteous, responsive and great value for my money as well. There is no category I wouldn't award them the highest grade possible.
I met Justin more than 5 years ago and he has always been the person I call when I need HVAC work completed. From new systems and duct work to repairs and maintenance I can ALWAYS count on Justin and his team at Whiting Services. Professional, excellent communication, responsive, and punctual!