White Rose Modern Funerals Reviews

Kim Mackrell 2025.12.12

     

Nick, Jacqui and the team took care of my mother's funeral 18 months ago, and 2 months ago also organised my father's. They were fantastic. Things were not straightforward in the planning for my mother's, and required patience, compassion, and a sense of humour. They had all these and it was such a relief to know that we were in capable, calm and understanding hands. Thank you everyone at White Rose.

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Reply from White Rose Modern Funerals 2025.12.13

Kim we were so glad to be able to help you, nothing could have prepared you for the last 18 months. We really appreciate your kind words
Warm wishes
Nick, Jacqui, Sabrina, Claire & Holly

Crispin Burdett 2025.12.11

     

I was not keen on the "modern" phrasing, but I have to say that White Rose could simply not have been better in handling my Uncle's funeral. I can not recommend them more highly.

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Reply from White Rose Modern Funerals 2025.12.13

Thank you for taking the time to share your feedback Crispin, we are pleased to have been able to help with your Uncle's funeral. Our 'modern' ethos is primarily about providing more flexible options for families than what's traditionally offered, which is all too often somewhat formulaic and rigid.
Warm wishes
Nick

Lucia Beaumont-Nesbitt 2025.11.22

     

We had the most wonderful experience with White Rose Modern Funerals. They couldn’t have been more helpful and more sympathetic in a difficult time . My mother’s funeral was organised as seamlessly as possible with such grace and dignity. Only wish Mum could have seen what a gracious and elegant funeral White Rose organised for us. She def would have approved!!! White Rose made organising the funeral the least stressful part of the whole experience and continued to remain calm when we couldn’t choose hymns or readings!!! The whole experience was exceptional - highly recommend.

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Reply from White Rose Modern Funerals 2025.11.22

Thank you so much for your lovely words, Lucia. We’re really glad we could help make everything feel calm and right for your mum. It means a lot to know the service felt fitting for her.

Thanks again for taking the time to share your experience - we really appreciate it.

Warm wishes from the White Rose team.

Margaret Williamson 2025.11.20

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I used White Rose to help me with a funeral for my mother and they were incredibly understanding and helpful. I only wanted something simple and they listened and didn't push me to do any more than I wanted. Thanks White Rose.

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Reply from White Rose Modern Funerals 2025.11.21

Thank you for your kind words Margaret. We’re so glad you felt supported and able to keep things just as you wanted for your mum. Warmest wishes from the White Rose team.

Ruth Fenton 2025.11.08

     

Excellent and very unobtrusive service.

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Reply from White Rose Modern Funerals 2025.11.22

Thank you Ruth

Susan 2025.11.05

     

From our first call to our Mum's burial, they could not have been kinder and more helpful. At every stage the communication was great and on the day of the funeral, they were there to support us, with nothing left to chance. They really cared and that meant so much to us all. Thank you.

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Reply from White Rose Modern Funerals 2025.11.22

Thank you so much for your kind words. It was our privilege to support you and your family from the first call through to your mum’s burial. We’re really glad the care and communication helped make things a little easier.

Thank you again for taking the time to share this — it means a lot to us.

Warm wishes from the White Rose team.

Donald Fletcher-Evans 2025.10.31

     

I took time before writing this. It was important to me. The people at White Rose are readily available to you whatever your issue. They are more than helpful and supportive. They help you to arrange the funeral the way you want. Once the funeral is over their support continues. You can go to them at anytime for a chat or advice regardless of how small or large the issue. I recommend them wholeheartedly. Jennie Fletcher-Evans.

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Reply from White Rose Modern Funerals 2025.10.31

Thank you so much, Jennie, for your kind and thoughtful words. It really means a lot that you took the time to share this. We’re so glad you felt supported — both during the arrangements and afterwards. Please do always feel welcome to pop in for a chat any time.

With warmest wishes from the White Rose team

Alexandra Hellyer 2025.10.14

     

The team at White Rose were absolutely wonderful. They guided us through a difficult time with such kindness and care, helping us create something truly beautiful and personal for my mum. I’m so grateful for their patience and support throughout the process, and the day itself turned out as well as I could have hoped for. Their recommendations were invaluable — especially for officiants (Robyn is an angel) — as well as for locations and florists, all of whom were professional, thoughtful, and incredibly helpful.

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Reply from White Rose Modern Funerals 2025.10.22

Thanks Ally. It means a lot to be able to help families create such personal send-off's - it was such a lovely, meaningful service that you put together with Robyn, with gorgeous family tributes.
We really appreciate you taking the time to leave a review - thank you
Warmest wishes, Sabrina and the White Rose team

Kenneth Atkin 2025.10.13

     

Look No Further Most Funeral Directors are willing to talk at length about the services they offer, so what makes White Rose different? They don’t talk very much at all: instead they listen very loudly to what you have to say about what you want for your loved one. My daughter and I visited them at their premises in Twickenham to discuss the possibility of them arranging the funeral for my wife and her mother. We left two hours later, not because that was the time that had been allotted but because we all felt that an understanding had been reached about what was needed and how it could be provided. They suggested a possible celebrant they could recommend, and we and a close friend spent around a further two hours on a later occasion, talking to her. In the light of that discussion, she produced a written first draft and that was modified through emails over a number of days until we all felt happy with it. My wife had left very specific instructions in her will about what she did and did not want to feature in her funeral. It was a sentiment we all shared and it was exactly what White Rose were happy to provide. We were all very pleasantly surprised that they could supply such a relatively personalised service for such a relatively modest cost. If you’re looking for the funeral you would like it to be, rather than the one the undertakers want to provide and sell to you, our advice is simple: go to White Rose. I’m sure that, just as we did, you’ll come away entirely reassured about the preparations and delighted with the outcome. We’d recommend their services without even the slightest reservation.

Date of experience: 07 October, 2025

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Mattias Cruz Cano 2025.10.11

     

The team were beyond helpful and supportive at every step of the way. Ensuring they took the time to answer all my questions thoroughly and making the whole process of losing a loved one easier. All the costs were transparently shown and I was really surprised with how reasonable the whole process was, considering I've heard how expensive arrangements can be. The team was also able to carry out an uncommon request, as in our culture we have the person who's passed away in the house for 2 days before the next steps - similar to an Irish wake. They were also able to streamline the process for receiving ashes, as we wanted to spread ashes in different countries. They truly went above and beyond at every step. I have to again praise White Rose for their help and support during a tough time - I would highly recommend Nick and the whole team for ensuring you have one less thing to worry about during overwhelming periods of loss.

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Reply from White Rose Modern Funerals 2025.10.22

Thank you so much for your kind words and your heartfelt review - it really means a lot to the team.

We're so pleased that we were able to help you to say goodbye to your mum in a meaningful way, and I know the team were fascinated to have the opportunity to learn more about the traditions of a different culture
Warm wishes, Sabrina and the White Rose Team

Nicola Evered 2025.10.09

     

The team were very responsive and compassionate. Being able to whatsapp with other family members made planning and coping during a very difficult time much easier. Thank you to Claire for leading our service.

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Reply from White Rose Modern Funerals 2025.10.09

Thank you for taking the time to share such kind words Nicola.  It was a lovely service full of personal touches, such as the composed piece of music which was a beautiful addition.  We’re so pleased that we were able to ease some of the load for you all at such a difficult time.  Warmest wishes, Claire and the White Rose team 

Alison Whistler 2025.09.21

     

An uplifting day given the circumstances From the moment I had to call White Rose to discuss funeral arrangements for my husband Christopher, they were calm , kind and reassuring in every way . The communication with the team was excellent , and at all times my questions were answered . We as a family opted to have the private cremation service first , just to be attended by direct family. This was followed by a short 2 hour break , and then the Celebration of Christophers's life service was held in the local church and was as uplifting as possible given the circumstances . Many people commentated on how seamless and calm the day was , and I can only thank White Rose and the liason which took place between Father David at St Mary and St Alban . Teddington

Date of experience: 21 August, 2025

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PJ Schoff 2025.09.17

     

White Rose were absolutely the right choice for us. They have been efficient, professional and empathetic throughout making the arrangements for my sister’s funeral. From initial tentative guidance to recommendations for venue, celebrant and cremation. It’s not a large team, but a friendly and personal one. This was not a process I expected to be going through for a long time, but they were faultless in support.

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Reply from White Rose Modern Funerals 2025.10.31

Thank you so much for your kind words. We’re really touched to hear that you felt supported and cared for throughout such a difficult time. It means a great deal to know we could help you honour your sister in the way you wanted.

With warmest wishes from the White Rose team

Christabel Myers-Hobday 2025.09.04

     

White Rose made it as easy as it could ever be to say Farewell to my husband. The White Rose team helped me clarify my ideas on what sort of funeral I wanted them to provide. They were quietly efficient in getting everything together on time with tech back up from Nick to produce a wonderful invitation, dedicated webpage and slide show. On the day Rob put the family pall bearers at their ease and gave them the confidence to carry the coffin on their shoulders. White Rose worked as a team so no matter who I called the person answering was able to take action or advise me. Sarah Burley, the Celebrant, I commissioned through White Rose was expert in reflecting my husband's life in a way that fitted his character and my wishes. White Rose helped me produce a memorable and uplifting event at a very sad time in my life.

Date of experience: 22 August, 2025

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Charles John 2025.09.02

     

I selected White Rose for my brothers funeral, after having spent time talking to them on what they offered. It was such an easy process, made completely stress free. But most of all what appealed was the way in which they were able to offer a more modern approach to his funeral, simple yet completely dignified, enabling us to celebrate his life in a simple, unfussy and personal manner. They were just very good.

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Reply from White Rose Modern Funerals 2025.10.31

Thank you so much for your kind words. We’re really glad to know that our approach helped make things feel simple, personal, and fitting for your brother. It means a lot to us that you took the time to share this.

Warm wishes,
The White Rose team

Paul Giles 2025.09.01

     

Brother's Funeral I would wholeheartedly recommend White Rose for any funeral arrangements you require in the SW London and Surrey area. The whole White Rose team were absolutely fantastic throughout the whole process of arranging my Brother's funeral recently. From our very first meeting, through to the funeral itself and afterwards, the team were brilliant - they were professional, sensitive, supportive, helpful, highly responsive (even out of hours) and worked with me to make it a beautiful, perfect fitting farewell for an extraordinary person. Nothing was a problem and there was always great attention to detail. To that end I would also highly recommend their trusted local florist Rose& Mary whose flowers were just perfect. White Rose and I maintained regular, clear and timely communication throughout with any necessary paperwork simple to complete. I chose not to use a celebrant but Sabrina was an outstanding 'master of ceremonies' on the day introducing the various personal, photo and musical tributes to celebrate my Brother's life and ensuring along with Nick and the whole White Rose team that everything went totally smoothly as planned. I will never be able to thank the whole White Rose Team enough for making what was clearly a sad, reflective day the most fitting, exceptional, wonderful and joyous farewell you could ever wish for - Thank You you were all wonderful !

Date of experience: 07 August, 2025

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Paul Giles 2025.09.01

     

I would wholeheartedly recommend White Rose for any funeral arrangements you require in the SW London area. The whole White Rose team were absolutely fantastic throughout the whole process of arranging my Brother's funeral recently. From our very first meeting, through to the funeral itself and afterwards, the team were brilliant - they were professional, sensitive, supportive, helpful, highly responsive (even out of hours) and worked with me to make it a beautiful, perfect fitting farewell for an extraordinary person. Nothing was a problem and there was always great attention to detail. To that end I would also highly recommend their trusted local florist Rose& Mary whose flowers were just perfect. White Rose and I maintained regular, clear and timely communication throughout with any necessary paperwork simple to complete. I chose not to use a celebrant but Sabrina was an outstanding 'master of ceremonies' on the day introducing the various personal, photo and musical tributes to celebrate my Brother's life and ensuring along with Nick and the whole White Rose team that everything went totally smoothly as planned. I will never be able to thank the whole White Rose Team enough for making what was clearly a sad, reflective day the most fitting, exceptional, wonderful and joyous farewell you could ever wish for - Thank You you were all wonderful !

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Reply from White Rose Modern Funerals 2025.10.31

Thank you so much for your incredibly kind and thoughtful words, Paul. It truly means a lot to us to know that you felt so well supported throughout and that your brother’s farewell was everything you wished for. It was a privilege to help you create such a personal and meaningful celebration of his life.

With our warmest wishes,
Nick and the White Rose team

Denis C 2025.08.27

     

Glad to comment on White Rose's help with our mum's funeral, pleasant people to deal with, they kept things simple but always helpful and informative. Completely happy with the service we got, thanks.

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Reply from White Rose Modern Funerals 2025.10.31

Thank you so much for your kind words, Denis. We’re really glad to hear that you felt supported and that everything for your mum’s funeral went smoothly. It was a privilege to help your family through this time.

With best wishes,
The White Rose team

David Gillespie 2025.08.22

     

I am from Glasgow and had to travel to London to arrange my uncle's funeral. I hadn't a clue. Someone in his retirement complex mentioned White Rose Modern Funerals and I arranged a meeting. From the initial contact until the completion of the Ceremony I could not have asked for a better and complete service. They made it so straightforward and took a huge weight from my shoulders. I would thoroughly recommend them to anyone

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Reply from White Rose Modern Funerals 2025.10.31

Thank you so much for your kind words, David. We’re really glad we could help make things straightforward and take some of the weight off your shoulders during such a difficult time. It was a privilege to support you and your family through your uncle’s funeral.

With best wishes,
The White Rose team

Rosemary Sarginson 2025.08.12

     

Kind, empathetic, flexible and efficient

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Reply from White Rose Modern Funerals 2025.08.21

Thank you, Rosemary