White Rose Modern Funerals Reviews

Sheila Chawla 2026.06.06

     

Our family have used White Rose for the funerals of both our parents and I have no hesitation in recommending them. Jacqui, Nick and all the team took such care to help us put together the service we wanted on both occasions. The team are thoughtful and responsive and made a difficult time so much easier for us. Thank you to everyone at White Rose.

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Reply from White Rose Modern Funerals 2026.06.06

Thank you so much for your kind words Sheila and for trusting us to look after both of your parents' funerals. It was a privilege to support your family, and we're pleased we could help make a difficult time a little easier. We'll be sure to share your lovely comments with the whole team.
Warm wishes,
Jacqui & Nick

Paula M 2026.06.02

     

From the moment I called White Rose, after the death of my husband at home, I knew I had chosen the right company to arrange his funeral. At such a traumatic time, they acted with such kind and calm efficiency from the time they collected my husband - in the middle of the night - to after the funeral service. There was never any pressure, just a helping hand, and they recommended a celebrant to conduct the funeral who turned out to be a perfect choice to perform a very personal tribute. At the worst of times, my family were very grateful to White Rose and would not hesitate to recommend them.

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Reply from White Rose Modern Funerals 2026.06.02

Thank you so much for your kind words Paula, and for taking the time to share your experience.

It was a privilege to care for your husband and support you through such a difficult time. We know how overwhelming those first few days can be, and we're pleased that our team was able to provide the calm guidance and reassurance you needed.

We're also delighted that the celebrant was such a good fit and helped create a personal tribute that truly reflected your husband's life.

With warmest wishes,

Jacqui, Nick, Claire, Sabrina & the White Rose Team

Carol Rowe 2026.04.30

     

Exceptional care and quality throughout the process. Highly recommend

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Reply from White Rose Modern Funerals 2026.05.02

Thank you for your kind words Carol, we are pleased to have been able to help you.
Warm wishes
The White Rose Team

Vivien Lloyd 2026.04.19

     

WhiteRose Modern Funeral were everything- and more - that I have could hoped/wished for at the worst moment of my life. They were very helpful, thorough and efficient in all they did but , more importantly, they were kind and caring at all times. They have continued to care since the funeral

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Reply from White Rose Modern Funerals 2026.04.21

Thank you Vivien for your kind words, it’s good to know that we were able to make the worst of times a little more bearable for you. We look forward to seeing you whenever you wish to drop in to our Cup of Company mornings.
Warm wishes
Jacqui, Nick, Claire & Sabrina

thepattersonweb 2026.04.16

     

White rose were great helping me to arrange the funeral I wanted.

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Reply from White Rose Modern Funerals 2026.04.16

Thank you for your kind feedback.
Warm wishes
The White Rose Team

christopher blake 2026.04.10

     

The team at White Rose are to be commended for the excellent service they offer. They managed our mother's funeral arrangements sensitively, efficiently and we could not have asked for more. We were provided with a very much family centred approach, not a one size fits all package. I am happy to recommend them very highly.

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Reply from White Rose Modern Funerals 2026.04.11

Thank you Christopher for your warm words, we are pleased to hear that you felt we handled your mother’s funeral arrangements in a sensitive and personalised way.
Warm wishes
The White Rose Team

Kay Richards 2026.04.06

     

We had a great experience with White Rose. Nick, Claire and all the team were compassionate, considerate and professional. We had a beautiful service, thanks to White Rose. We’ve used them twice and I have recommended them to family and friends.

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Reply from White Rose Modern Funerals 2026.04.07

Thank you Kay, that's so nice to hear - and thank you also for recommending us to others looking for an independent funeral director.
Warm wishes,
Nick, Claire and the White Rose team

Claire McCarthy 2026.04.01

     

I used white rose for my mother's fuss free funeral really good sympathetic communication and explained everything I needed to know ...

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Reply from White Rose Modern Funerals 2026.04.07

Thank you Claire for your feedback, we are pleased that our No Fuss funeral was just right for your mum's send off.
Warm wishes,
The White Rose Team

Fiona 2026.03.30

     

The team at White Rose were compassionate, professional, and handled every detail with care and respect. They made the entire process smooth and supported us every step of the way. We’re truly grateful for their kindness and highly recommend their services.

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Reply from White Rose Modern Funerals 2026.03.30

Thank you, Fiona, for your kind words and for taking the time to share your personal feedback about our service, we are pleased we were able to support you through a difficult time and make things just a little bit easier.
Warmest wishes from the White Rose team.

Joe Collins 2026.03.25

     

Very pleased. Attentive team made it easy. Dignity and sensitivity throughout. Thanks.

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Reply from White Rose Modern Funerals 2026.03.30

Thank you for your kind feedback Joe, we appreciate it.
The White Rose Team

Maria Wells 2026.03.22

     

A huge thank you to Nick, Claire, Sabrina and Sarah for their outstanding support from first contact right through to the funeral day, you really created something very special and personal for us. The guidance, support and recommendations provided were greatly appreciated and resulted in a stress free preparation and truly special funeral befitting of our Father, we highly recommend White Rose Modern Funerals services and team. With very best wishes Mark, Peter & Joanne Wells

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Reply from White Rose Modern Funerals 2026.03.23

Thank you all for taking the time to write us a review - and for filling it with such kind words! We are so pleased that we could help you all create such a special send off for your father, and alleviate as much stress as possible at such a difficult time.
Warmest wishes, Sabrina and the whole White Rose team

Harrison Jacks 2026.03.19

     

Jacqui and Nick have built a brilliant business, built on trust and professionalism. We recently helped them with their premises and were so impressed by their business and attention to detail. Wishing you all the best - we will be recommending you far and wide!

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Reply from White Rose Modern Funerals 2026.04.07

Thank you Jessica, we look forward to supporting families in Surbiton and beyond.
Warm wishes,
Jacqui & Nick

Judith R 2026.03.12

     

I knew my husband wanted a humanist funeral and I had noticed ads for White Rose in local magazines. How glad I am that I contacted them. From that point onwards I knew we were both in safe and supportive hands. The White Rose team demonstrates remarkable levels of empathy and dedication to providing a personalised service at such a difficult time. The initial meeting was caring, helpful and measured, clarifying decisions that would be needed and summarised subsequently. White Rose managed the whole process from then on very professionally yet so personally. The celebrant, Dave, was truly excellent and family and friends all considered the funeral service very true to my husband. My particular thanks to Sabrina who was my allocated lead and was brilliant throughout.

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Reply from White Rose Modern Funerals 2026.03.23

Judith, thank you for such lovely words. We are so glad that you found us and that we were able to guide and support you through such a difficult time. The service that you created with Dave was so personal and moving, it was a pleasure to be a part of.
We hope that you are doing as well as can be and send you our warmest wishes.
Sabrina and the whole White Rose team

Kate Brookes 2026.03.10

     

All the team at White Rose Modern Funerals helped me to deliver the perfect send-off for my mother. With expert guidance at every step of the way, they ensured that every detail of my mother’s final farewell funeral service and celebration was respectful, beautiful and perfect in every way. If you are looking for Funeral Directors who deliver a caring, personal and professional service, then look no further, White Rose Modern Funerals tick all the right boxes.

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Reply from White Rose Modern Funerals 2026.04.11

Thank you Kate for taking the time to share your feedback, it’s so heartwarming for us to know that we were able to help you create the perfect service and celebration for your mother and that you felt guided throughout. We really appreciate your kind words.
Warm wishes,
Jacqui, Nick, Claire and Sabrina

Emily McDermott 2026.03.04

     

The team at White Rose were very kind and helpful when we had to arrange my Dad’s funeral. They helped to organise the funeral but with a sympathetic approach which was much needed at a time when everything felt overwhelming. I am so pleased that we found White Rose as we really didn’t know where to go. However from the first call I knew they were the right choice. I would highly recommend them if you need to arrange a funeral.

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Reply from White Rose Modern Funerals 2026.03.09

Thank you so much for taking the time to leave this glowing review - it really means a lot. We are so pleased that we were able to help you and your brother give your dad such a lovely send off. Warmest wishes, Sabrina and the White Rose team

ray vieweg 2026.02.19

     

White Rose Modern Funerals were recommended to us by a friend. The service they provided was excellent. This was on many levels. The first meeting soon after my dad's death was managed in a kind, containing and professional manner. At times like this one needs to be looked after. They did this brillaintly and were at the same time respectful and gave us time and space to make the decisions we needed to make. It all felt very personal. I sensed the care about us and had high standards of work. They were organised throughout the process and their communication was excellent, always contacting us at the right time and responding immediately when we contacted them. Their excellent work, kindness and professionalism was evident on the day of the funeral. Everything went perfectly and there moments of real kindness during the day. I'm glad to say I haven't used other funeral services and I don't have other funeral services to compare with. I cannot imagine any other funeral service providers to match White Rose. They were always up front with their charges and I felt we had good value for money. Most importantly I think my dad would've approved of his funeral and the way in which we were supported throughout the process.

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Reply from White Rose Modern Funerals 2026.02.27

Thank you for your kind words about our personal service and clarity of communications, Ray. It is reassuring to know you felt you were given the time and space to make decisions without any pressure. As a team we found it very rewarding to work alongside and support you to ensure that together we were able the create just the right funeral for your father - one that we are pleased to hear your dad would have approved of.
Warmest wishes,
Sabrina, Claire, Jacqui and Nick

Lucy Symons 2026.01.10

     

I recommended that my partner choose a “no fuss” funeral for his father through White Rose when he died recently and it was the perfect answer to his confusion over how to mark his father's death. We then did the same when our father died and feel it gave all the family private time to say goodbye without the necessity of having to organise a complicated event (which we did later). We felt we didn’t miss out on a vital part of the formal aspect of marking the end of a loved one’s journey whilst lessening the burden of creating a whole funeral at a time none of us could really focus on it.

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Reply from White Rose Modern Funerals 2026.01.11

Hello Lucy, thank you for taking the time to share your feedback. I’m pleased to hear that our No Fuss funeral option was just right for your partner’s father’s funeral, as well as your own father’s send off, hopefully making things a little easier for you all at the hardest of times.
Warm wishes
Nick

Jeff Magee 2026.01.05

     

I was travelling when a very close friend passed away. He had entrusted me with the funeral arrangements and I was very fortunate in calling White Rose Modern Funerals who immediately sprang into action and arranged things as my friend had wished. They kept me informed via a WhatsApp group. They are a very pleasant, helpful and efficient team. They have my highest recommendation.

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Reply from White Rose Modern Funerals 2026.01.05

Thank you for your kind words Jeff, we are pleased to have been able to help with your friend's funeral arrangements.
Warm wishes,
The White Rose team

Kim Mackrell 2025.12.12

     

Nick, Jacqui and the team took care of my mother's funeral 18 months ago, and 2 months ago also organised my father's. They were fantastic. Things were not straightforward in the planning for my mother's, and required patience, compassion, and a sense of humour. They had all these and it was such a relief to know that we were in capable, calm and understanding hands. Thank you everyone at White Rose.

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Reply from White Rose Modern Funerals 2025.12.13

Kim we were so glad to be able to help you, nothing could have prepared you for the last 18 months. We really appreciate your kind words
Warm wishes
Nick, Jacqui, Sabrina, Claire & Holly

Crispin Burdett 2025.12.11

     

I was not keen on the "modern" phrasing, but I have to say that White Rose could simply not have been better in handling my Uncle's funeral. I can not recommend them more highly.

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Reply from White Rose Modern Funerals 2025.12.13

Thank you for taking the time to share your feedback Crispin, we are pleased to have been able to help with your Uncle's funeral. Our 'modern' ethos is primarily about providing more flexible options for families than what's traditionally offered, which is all too often somewhat formulaic and rigid.
Warm wishes
Nick