WestVets Animal Hospital

WestVets Animal Hospital Reviews

Excellent rating
     
4.8 | 143 reviews
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WestVets Animal Hospital
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4.8

| 143 total

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Ben Webb
Ben Webb 2026.06.06
     
Amazing!!! I brought my Cane Corso; just over a year old in to get her weighed and some meds to make her drowsy (she won't let anyone cut her nails while alert and awake) They were super friendly and patient with her even though she won't let anyone give her commands without me there. They gave it the college try before calling me to take her. Amazing staff, great clean clinic and very aware of all animals going in and out of the lobby (to prevent any interactions with reactive animals while we were there). 10000% recommend them to all pet lovers.
Lindsay Porter
Lindsay Porter 2026.05.25
     
I can't speak highly enough about this clinic. My pets and I are all big fans.
Reply from WestVets Animal Hospital 2026.05.28
Thanks so much for the great review. We are always excited to see your fur family!
Cassandra Walker
Cassandra Walker 2026.05.23
     
Dr. Greep is the best vet ever and the reason I go to this clinic! He is a good person, he does not push unnecessary procedures, communicates clearly, and the only guy my cat will tolerate! He is accountable and honest, and wants the best for people's pets.
Reply from WestVets Animal Hospital 2026.05.28
So glad to hear that you had a great experience at WestVets! Thanks for the 5 stars.
Reed Anderson
Reed Anderson 2026.05.20
     
They talk to pets by name
Reply from WestVets Animal Hospital 2026.05.28
Thank you for the 5 star review! You are very kind.
Nicole Brownridge
Nicole Brownridge 2026.05.08
     
LOVE West Vet, from the front staff to the techs to any of the vets we have always had amazing service! Prices are reasonable, everyone loves on our kitties and highly recommend them !!
Reply from WestVets Animal Hospital 2026.05.28
Your review is so wonderful, thanks very much. We look forward to all the kitty snuggles soon.
Anonymous No One
Anonymous No One 2026.05.06
     
Reply from WestVets Animal Hospital 2026.05.28
5 STARS! Yahoo. Thanks 😁
Brookelynn Dowell
Brookelynn Dowell 2026.04.07
     
Thank you so going above and beyond for our little Rigby today, we appreciate it so much. He is slowly feeling & looking like himself again!
Reply from WestVets Animal Hospital 2026.05.28
We are so glad to hear that Rigby is doing better. Please stop by anytime for treats and snuggles 😍
Brian Platt
Brian Platt 2026.03.25
     
Very knowledgeable, and staff are very friendly and compassionate 🐱
Reply from WestVets Animal Hospital 2026.05.28
Thanks for taking the time to give us such a lovely review
Taryn Webster
Taryn Webster 2026.03.10
     
My guinea pigs always receive the best care here. Dr. Greep is amazing with small animals, and the techs and receptionists are so kind and always go above and beyond.
Reply from WestVets Animal Hospital 2026.05.28
Thanks for the wonderful review! We are always happy to see you and your furry friend.
Alison Beer
Alison Beer 2026.02.24
     
Reply from WestVets Animal Hospital 2026.05.28
Thank you so much for the 5 star review!
Jenn
Jenn 2026.01.16
     
⭐⭐⭐⭐⭐ West Vets is pure magic, and today reminded me why we’ll never go anywhere else. Our 8-month-old Mini Schnauzer-mix Mochi needed to be seen urgently for an injured rear dewclaw. I called and they said, “Bring her down right away,” and had us in the door within minutes. From the moment we walked in, the front desk wrapped us in warmth, the techs showered Mochi with love and the veterinarian was calm, thorough, and incredibly kind. They glued her little paw, started pain meds and antibiotics, and sent us home with clear instructions and genuine care. Every single person at West Vets makes both dog and human feel like the most important beings on earth. Mochi is never nervous here – she’s excited to visit because she feels so loved. The compassion, speed, and heart this team shows every time we walk through the door is unmatched. Thank you for dropping everything to take care of our girl and for treating us like family. West Vets isn’t just the best clinic around – you’re the gold standard. Forever grateful, Jenn & Mochi 🐾❤️
Reply from WestVets Animal Hospital 2025.12.01
Jenn! Thank you so much for the awesome review. We work very hard to make sure our clients and their pets feel welcomed, safe and well taken care of when they visit us. We are so glad to hear that we knocked it out of the park when you came in. Mochi is such a sweetie, so easy to love 😍.
info@westvets.ca
587-425-6733
Curtis Burton
Curtis Burton 2025.12.31
     
What can I say about the Westvets clinic and staff that hasn't been said before. Fantastic place to have had 3 of our furries in for a variety of things, from shots to appointments to unfortunately having to put our one husky down. They are so knowledgeable and truly care about the pets coming into their clinic. I wouldn't hesitate to recommend Westvets to anyone.
Reply from WestVets Animal Hospital 2026.01.02
Thank you so much for the wonderful review. We are so happy to hear that you continue to have positive experiences with us.
info@westvets.ca
587-425-6733
Lindsey Herter
Lindsey Herter 2025.12.04
     
Reply from WestVets Animal Hospital 2026.01.02
5 stars!! Yahoo! Thanks so much 😁
info@westvets.ca
587-425-6733
wendy hoskins
wendy hoskins 2025.11.20
     
Hands down the best clinic we've experienced in over 25 years. Dr. Lee is amazing with our boy, Gerry. The entire staff is so welcoming and calming for this anxious mama! On our last visit we even commented on how chill Gerry is when we take him in. If we could give 10 stars we would!
Reply from WestVets Animal Hospital 2025.12.01
Hi Wendy, thank you so much for the wonderful review, we appreciate it very much. We always look forward to having you and your big beautiful boy visit us 😁.
info@westvets.ca
587-425-6733
Doug Konrad
Doug Konrad 2025.11.20
     
Great vet clinic. Dr. Greep is knowledgeable, patient with my questions. The staff are all very friendly.
Reply from WestVets Animal Hospital 2025.04.16
Thank you for your positive review. We truly appreciate your trust and support!
info@westvets.ca
587-425-6733
Martin Gomez
Martin Gomez 2025.11.17
     
Reply from WestVets Animal Hospital 2025.12.01
Thank you so much for the 5 star review!
info@westvets.ca
587-425-6733
Heather J (Holiwood72)
Heather J (Holiwood72) 2025.11.12
     
Absolutely wonderful staff. Completely put my mind at ease Excellent follow up after the appointment.
Reply from WestVets Animal Hospital 2025.11.19
Hi Heather! Thank you for the wonderful review. We are always happy to hear that you had a positive experience with us. Take care.
info@westvets.ca
587-425-6733
Holly Buckman
Holly Buckman 2025.11.08
     
They saw my cat Chowder urgently as he had eaten a grape. They were quick and efficient with the appointment, and made sure he was still doing well days later
Reply from WestVets Animal Hospital 2025.11.19
Thanks for the awesome review! We were happy to help.
info@westvets.ca
587-425-6733
Jordan Richards
Jordan Richards 2025.11.01
     
Thank you for letting my dying animal down. I've got a prescription that needs to be filled for antibiotics, proscribed by a different vet. I've phoned every pharmacy and clinic, of which I was told it could be shipped within a week or I could only buy a case. You guys confirmed to me you have it in stock. You refuse to sell it to me because it's "against the law to sell injectable medications, it needs to be administered by a nurse". That is an outright lie. I administered injections to my diabetic cat for years. Moreover have I been offered this exact medication in preportioned syringes by every other vet in Lethbridge, and a handful of pharmacies... in point of fact they required me to buy 100 of them. Worst of all I was trained by a vet with the exact same medication, right before I was sent home with it. A $30 medication would save his life. Because I went to the nearest vet first instead of you first I'm sat here watching my animal die. How dare you insinuate I was rude on the phone. I called to ask if you could help, you said no so I continued my search elsewhere. The following day I called I was in tears because my pet was so weak I'd thought he'd passed away. I begged you for help. I didn't raise my voice. I didn't curse. I only asked for help. The only "rude" thing I did was hang up on you guys after getting a "sorry you'll have to set an appointment".
Reply from WestVets Animal Hospital 2025.10.30
We appreciate you providing feed back on your staff interaction at West Vets and are sorry to hear that we did not meet your expectation.

However, it's important for us to maintain a safe and respectful environment for our staff and clients. During your phone interactions with our staff, our team did their best to explain our medical recommendations and policies clearly and respectfully. Unfortunately, the interactions that took place were not consistent with our hospital's standards for respectful communication.

We stand by our staff and the professional manner in which they handled this situation.

If you would like to discuss your concerns constructively, we are happy to do so offline. Please contact our management team at 587-425-6733
karla guyn
karla guyn 2025.10.20
     
We recently had to say goodbye to our 14 year old labrador Dawson. Although we were not regular clients they got us in quickly and gave us time to say goodbye in the most compassionate way possible. I can't thank you enough for making an incredibly hard decision a little less painful.
Reply from WestVets Animal Hospital 2025.10.24
Thank you so much for your kind words. Our entire team was honored to have been able to help you through a very difficult time. We send our deepest condolences. Please take care.
info@westvets.ca
587-425-6733

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