West Springfield Smiles Reviews

Majid Hajy 2025.10.08

     

“I had an incredible all-around experience at West Springfield Smiles, covering everything from deep cleaning and scaling to fillings, a tooth extraction, and even a dental implant—and I couldn’t be happier with the results! Dr. Aly Elgeddawi and his team turned what could have been a stressful process into something smooth and reassuring. The scaling left my gums feeling fresh and healthy, the fillings were painless and precise, the extraction was quick with minimal discomfort, and the implant process was explained so clearly that I felt confident every step of the way. Dr. Aly’s expertise shines through—he’s gentle, thorough, and always takes time to address concerns. The staff is warm, efficient, and made sure I was comfortable throughout. The office is modern, clean, and welcoming, which helped ease my nerves. My smile is transformed, and my confidence is back! If you’re in Springfield and need comprehensive dental care, West Springfield Smiles is outstanding—5 stars all the way. Highly recommend!

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Amin HJY 2025.10.07

     

I had an excellent experience at [West Springfield Smiles]From the moment I walked in, the staff was friendly and welcoming.The office was clean and modern, creating a comfortable atmosphere Dr. [Aly Elgeddawi] was professional, thorough, and took the time to explain everything clearly. I really appreciated their gentle approach and attention to detail. The procedure was painless, and I felt well cared for throughout the entire visit.

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David Young 2025.10.07

     

Dr Ely and all his staff are top notch! Very professional, helpful, and friendly. Dr Ely very thorough and clear in his explanations.

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C V 2025.08.21

     

Excellent dental practice. Dr. Elgeddawi and the staff are very professional and friendly.

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Reply from West Springfield Smiles 2023.11.29

Hi, C. We appreciate the kind words and are glad we could provide you with a positive experience!

Jessica Adams 2025.08.11

     

Have been going to West Springfield Smiles for years, they are so organized, professional, and efficient! Always love my appointments even if work on my teeth isn’t the most fun

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Erin Logan 2025.07.24

     

I had a very positive experience at Springfield Smiles as I always have since I started going there about 4 years ago. Everyone is very friendly and the doctor, hygienists, and dental assistants are very gentle.

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T Tes 2025.07.22

     

Upon regular attendance at the establishment prior to the change in ownership, and the departure of the former dentist to her homeland, I adhered to a biannual visitation schedule. However, discontinuation ensued due to protracted waiting periods and implausible recommendations. On my recent visit, an attempt was made to regulate the content of my signature on their extensive questionnaire. I succinctly inscribed "no late fee," highlighting my punctuality amidst prolonged waits. The receptionist insisted on conformity to their signature standard, which I declined. Hence, my family and I shall seek an alternative healthcare provider, eschewing the cumbersome administrative procedures of this facility.

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Dave Bunten 2025.07.03

     

Superb dental care. Dr. Elgedawi is a great dentist. His superb skills and knowledge are accompanied by careful planning of each procedure, and patiently explaining every step to the patient as he works. Great "bedside" manner!

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Maureen Wolford 2025.06.09

     

Great dentist office. All personnel are professional, friendly and caring. Highly recommend.

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Alice King 2025.05.06

     

Dr E. and the West Springfield Smiles Team are awesome. They are very personable, provide excellent service and really care about their patients. Thank you Dr. E. and West Springfield Smiles Team!

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Karen Elkin 2025.04.30

     

I was in for a routine Invisiline appointment—showed the tech a sore spot on gums. She immediately called the Doc in and they were able to do an immediate area cleaning and apply antibiotic to the inflamed gum. I’m very grateful they did that because, hopefully, this prevented real trouble down the line.

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Alfred Lampazzi 2024.11.14

     

I give the dental hygienist an A+++. Highly professional experience!

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Reply from West Springfield Smiles 2024.11.14

Thank you for the great review! We're glad you had a positive experience with our dental hygienist. We strive to provide the highest level of care to our patients, and it's great to hear that we were able to meet your expectations.

Toraj Rozbeh 2024.11.14

     

Great staff, Dr Aly is great doctor and humble. The whole staff is super professional and they truly bring smile back to its patients.

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Reply from West Springfield Smiles 2024.11.14

Thank you so much for the kind words about our staff and Dr. Aly. We are thrilled to hear that you had a positive experience with us and that our team was able to bring a smile back to your face. We will continue to strive to provide the best possible care to our patients.

Mohammad Muslim Hanafi 2024.10.03

     

This practice Professionalism, care for patients, and experience staff are amazing.

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Reply from West Springfield Smiles 2024.10.04

Thank you so much for your review! We're so glad to hear that you had a positive experience with our practice. We strive to provide the best possible care for our patients, and it's great to know that we're succeeding. We'll keep up the good work!

Maria Rosa Gomez 2024.09.23

     

Caring and experience is their motto. Their efficiency is equally unparalleled.

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Reply from West Springfield Smiles 2024.09.24

Thank you Maria for your positive review! We're so glad that you noticed our dedication to caring and experience, as well as our efficiency. We strive to provide the best possible service to our patients, and we're happy that we were able to meet your expectations.

Andrea Salazar 2024.09.19

     

Dr. E and his staff are amazing! I came in for an Invisalign consultation and cleaning and the quality and attention to detail is superb. Now and days it can be difficult to find a good dentist, but Dr. E took his time to listen and explain the treatment thoroughly. If you are thinking about Invisalign or any dental treatment in general this is your place to go.

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Reply from West Springfield Smiles 2024.09.24

Thank you for the amazing review! I'm so glad you had a great experience with Dr. E and his staff. We strive to provide the best possible care to our patients, and it's wonderful to hear that we succeeded in your case. We appreciate your recommendation, and we look forward to seeing you again soon.

elamir said 2024.08.01

     

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Reply from West Springfield Smiles 2024.08.01

Hi, Elamir. We appreciate the rating, and are glad we could provide you with a positive experience!

Christian Ortiz 2024.07.24

     

The doctor is comprehensive and takes his time explaining things to you. He is also very personable and likable. I get very nervous when I go to the dentist, so that is a big plus for me.

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Reply from West Springfield Smiles 2024.07.24

Hi, Christian. Thank you so much for leaving us a stellar review!

Ashley Ortiz -Ortiz Interpreting 2024.07.24

     

I really recommend this office, the staff are very friendly and they did an amazing job with my teeth whitening.

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Reply from West Springfield Smiles 2024.07.24

Hi, Ashley. Your feedback is highly appreciated. Thank you for the review!

Ann Marie 2024.07.10

     

Excellent care from check in to the cleaning, exam, and dentist’s consult!! Same staff since I started going there. Very professional and efficient !

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Reply from West Springfield Smiles 2024.07.10

Hi, Ann. We appreciate the kind words and are glad we could provide you with a positive experience!