Hey there, love the energy in this, glad the service left that strong of an impression. It’s always great seeing someone walk away excited about the experience. Thanks for spreading the word.
Carolyn Deboer2025.12.31
That was for Marissa’s vehicle. She was very happy with it.
Good to hear from you, Joan. We’re glad the communication stayed clear and that the work on the suspension, alignment, and maintenance left you feeling confident. It’s always appreciated when that care shows across multiple visits.
Art Van Wyhe2025.12.04
West side replaced the driver side headlight on my Ford Explorer. That is a major job on my Explorer. It involves removing most of the front of the vehicle.They did an excellent job for a very reasonable price. The next time my Explorer needs repairs I will return to West side.
Art, we really appreciate you sharing this. Swapping out that driver-side headlight on your Explorer is no small task, and we’re glad it came together smoothly and at a fair price. It means a lot knowing you’ll come back to us for future repairs.
Thank you, Bret! Our team loves hearing about the consistent great service and clear communication on priorities and updates. We're always here when you need us, see you down the road!
Hi Melinda, thank you for your kind words! We appreciate you choosing us and are happy to hear everything was great. Looking forward to helping with your vehicle again whenever you need us.
Robert M2025.11.10
Brought my truck in for one of those mystery noises. They couldn't find it but went over my truck quite well and made several recommendations without charging me for the inspection. Excellent communication, top notch people from what I could tell.
Robert, thank you for trusting us to check out your truck’s mystery noise! Our team is always here to help and even though we were unable to pinpoint the cause, we're glad you felt well-informed and valued throughout the process.
Jamie, thank you for your kind words and five star review, we really appreciate your business!
Katlyn Sommers2025.10.29
Highly recommend Westside Service in Zeeland!
They make auto repair & routine maintenance such a smooth and stress-free experience. Their software system is fantastic! After your vehicle inspection, you receive a detailed digital report with findings, photos, and even a priority level for each item. You can easily click through to approve recommended services, which makes the whole process super transparent and efficient.
Joel, the technician, was incredibly thorough in his inspection and took the time to make sure everything was clearly documented. The staff is also very responsive and Megan was wonderful to communicate with; friendly, professional and always on top of things.
It’s clear this company values both quality service and their community. We’re lucky to have a local business that not only takes great care of their customers but also gives back in meaningful ways.
Katlyn, hearing how much you appreciated the detailed digital report and the thorough inspection by Joel really highlights the care and transparency we aim to provide. Thanks for recognizing our effort to blend quality service with meaningful community support. Your kind words encourage us to keep doing what we do.
Robert Hogle2025.10.20
I had the oil filter assembly replaced, a long with front axle seals, a rear axle seal, and both front axle U joints. Aside from a couple of hot walks back home from dropping the jeep off everything is great. The U joints must have been real bad because now it drives smoothly. They said a couple days, and that's what it took. Very happy. Took the jeep to Marquette mi for a 5 day vacation, listening and thinking something might arise with it, but drove smoothly without a glitch. Matt and Megan were very pleasant to work with. Thank so much.
Thank you so much, Robert! We're so glad to hear everything is running smoothly now and that you had a great experience with Matt and Megan. We appreciate your patience and kind words and we're here for you next time your Jeep needs us!
Kimberly Dozeman2025.10.16
The online appointment was easy and they replied immediately to confirm.
I was able to get my car in the next day!
We walked in the next morning and were happily greeted, spent a few minutes talking and left. We were able to pick my car up the same day!
The communication and photos were great in allowing us to ask questions and know that the work was in progress.
Pick up was easy as well.
We will definitely used Westside Service-Zeeland again!
Kimberly, from the first online booking to the moment you picked up your car, we're so glad every step felt smooth and personal. Fast scheduling, same-day turnaround, and clear communication, especially with photo updates, are exactly how we aim to take the guesswork out of car care. Thanks for putting your trust in the Westside Service–Zeeland team. We’ll be here when you need us next!
Rami A. Haddad2025.10.15
I brought in my vehicle to be inspected and to get an oil change and very quickly they found the problem told me about it and had it fixed. Outstanding service and professionalism.
Thank you Rami for your 5-star review! We're pleased to hear that you had a great experience with us. Our goal is to provide efficient service without sacrificing quality. We appreciate your kind words and look forward to serving you again in the future!
Jim O'Keefe2025.09.29
Westside is honest, efficient, and reasonably priced. Their mechanics and staff are a trusted resource for all my repair work. I've been sending all my cars there for years and will continue to do so.
Jim, we value your continued and devoted business. Thank you for taking the time to leave us such a positive review and a reminder that we strive to provide the best service possible to our customers.
Dave Heneveld2025.09.25
Friendly quality service. I would recommend them to my friends and family.
Thank you, Dave! Your recommendation means a lot to us. We're always here to provide you with friendly, quality service and look forward to keeping your ride in top shape.
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