Write a review

Westside Service - Holland rating: 4.8 out of 5 from 594 reviews

Trustindex 4.8 | 594 total

Rating breakdown

526 pcs
37 pcs
7 pcs
7 pcs
17 pcs
Source filter

What customers say about Westside Service - Holland

Recent reviews

Loretta Tiethof
Loretta Tiethof 2026.10.19
Report
Reply from Westside Service - Holland 2025.12.08
Loretta, appreciate the solid rating. Glad you chose the shop to handle your vehicle.
Mollie Housman
Mollie Housman 2026.09.30
Report
Reply from Westside Service - Holland 2026.10.01
Thank you for taking the time to leave us a review, Mollie! We appreciate you trusting our team with your vehicle's tires, brakes, A/C, and maintenance needs. We're glad you were pleased with the value of our service and truly appreciate your support!
Scott Behrmann
Scott Behrmann 2026.09.30
Report
Reply from Westside Service - Holland 2026.10.01
Thank you for taking the time to leave us a review, Scott! We truly appreciate your support and thank you for choosing our team. We look forward to helping you again!
Alan Rutledge
Alan Rutledge 2026.09.28
Report
Reply from Westside Service - Holland 2026.09.28
Thank you for taking the time to leave us a review, Alan! We appreciate you trusting our team with your vehicle's exhaust, brake, and safety inspection needs. Thank you for choosing us, and we look forward to helping you again!
Laurie Bustle
Laurie Bustle 2026.09.23
Report
Reply from Westside Service - Holland 2026.09.23
Thank you for taking the time to leave us a review, Laurie! We're glad you were pleased with our pricing and appreciate you choosing our team. Thank you for your support!
petr cechurself
petr cechurself 2026.09.22
Report
Reply from Westside Service - Holland 2026.09.23
Thank you for taking the time to leave us a review! We truly appreciate your support and thank you for choosing our team. We look forward to helping you again!
Charlotte Screptock
Charlotte Screptock 2026.09.17
Staff is friendly. Will answer any questions that I have. I do like that Kevin and Dan let me know what needs or if I can wait to have it done. I appreciate all the work that their crew does.
Report
Reply from Westside Service - Holland 2026.09.18
Thank you for the wonderful review, Charlotte! We're glad our team is always friendly and takes the time to answer your questions. It's especially great to hear that Kevin and Dan clearly explain what your vehicle needs now and what can safely wait, so you can make informed decisions without pressure. We'll be sure to share your appreciation with them and the entire crew!
SUZIE ASCENCIO
SUZIE ASCENCIO 2026.09.15
Great service from the phone call to deciding what to do with the issues we had
Report
Reply from Westside Service - Holland 2026.09.08
Thank you for the wonderful review, Suzie! We're glad you received great service from your initial phone call through diagnosing the vehicle and discussing your options. Clear communication and helping our customers make informed decisions are very important to our team. We truly appreciate your trust and support!
Joan Aalberts
Joan Aalberts 2026.09.10
Had an oil change and new front brakes put on. Always very helpful and they get the job done promptly.
Report
Reply from Westside Service - Holland 2026.09.11
Thank you for the wonderful review, Joan! We're glad our team continues to provide helpful, prompt service and was able to take care of your oil change and front brakes. We truly appreciate your continued trust and are happy you were pleased with the service and pricing!
Chris D.
Chris D. 2026.09.09
They are stellar, and Dan thank you so much. They communicate, you can trust what they say, and they stand by their word. They were recommended by family, and we're lucky to have them nearby. Repairs are never fun, but they do their best to make it pleasant.
Report
Reply from Westside Service - Holland 2026.09.11
Thank you for the fantastic review, Chris! We're glad your family's recommendation brought you to us and that our communication, honesty, and commitment to standing behind our word have earned your trust. We'll be sure to share your special thanks with Dan. We know repairs aren't always enjoyable, so it means a lot to hear that our team made the experience as pleasant as possible!
Brad Schneider
Brad Schneider 2026.09.02
Report
Reply from Westside Service - Holland 2026.09.04
Brad,

Thank you for reviewing Westside Service, we really appreciate your business. Thank you for trusting us with your vehicle!

The Westside Service Team
Ken Zimmer
Ken Zimmer 2026.08.27
Fast and great to work with!
Report
Reply from Westside Service - Holland 2026.08.28
Thank you for the 5-star review, Ken! We're glad you had a fast and positive experience with our team and were happy with the value of your transmission service. We truly appreciate your support and look forward to helping you again!
Steve Hoover
Steve Hoover 2026.08.06
Took vehicle on from car breakdown on highway from out of state Repair done promptly with exception of a unresolved secondary issue that was noticed on route to family emergency Once on way after emergency back home They made good on repairs and very accommodating cost free. Very professional and recommended
Report
Reply from Westside Service - Holland 2026.08.06
Thank you for taking the time to share your experience, Steve! We're sorry your trip was interrupted by a breakdown, especially while traveling out of state and dealing with a family emergency. We're glad our team was able to get you back on the road quickly and, when the secondary issue became apparent, make it right at no cost. Your trust, kind words, and recommendation mean a great deal to us. We wish you safe travels and appreciate the opportunity to help when you needed it most.
Sierra Emelander
Sierra Emelander 2026.07.29
Went in for a tire balance and then they added a rotation on top of that. I was told after inspection my tie rod had a lot of play and I needed an oil change after I told them I just did one myself. Tie rods have ball joints at the ends, so they are designed to twist/rotate along their axis. If you grab the rod with your hand and can twist it forward and backward slightly, that is totally normal pivot action. After further inspection on my own there was no side by side play or in and out play just typical play to the tie rods. they told me they needed to fix it before even doing an alignment when it’s in good condition.
Report
Steve Hulst
Steve Hulst 2026.07.27
I know when we have work done on our vehicles it will be comprehensive and trusted. They completed the regular maintenance and suggested things to consider for the future.
Report
Reply from Westside Service - Holland 2026.07.28
Hi Steve, your trust fuels our commitment. Thank you for choosing us to care for your vehicles! Providing comprehensive maintenance along with thoughtful future recommendations is exactly how we aim to support you. We’re here whenever you need reliable service and honest advice to keep your rides running strong!
Tim Walden
Tim Walden 2026.07.24
We are on the road for the summer with our fifth wheel, and our F-350 tow vehicle developed some rough handling. I researched service options in Holland, our next stop, and scheduled with Westside. After dropping off the truck with their super friendly front staff, they gave me a ride back to the campground and picked me up when the service was done. I also decided to get some other maintenance work done. They fixed my suspension issue perfectly and inexpensively, and the other service items were perfectly done. I cannot say enough about Westside, about their professionalism, and how they literally go the extra mile when you need it.
Report
Reply from Westside Service - Holland 2026.07.28
Thank you for the wonderful review, Tim! We're honored you chose Westside Auto Services while traveling with your fifth wheel, and we're glad our team could get your F-350 back to handling properly. It's great to hear our shuttle service, friendly staff, and quality workmanship made your visit as convenient as possible. We appreciate your kind words and wish you safe travels for the rest of your summer adventures!
Robert Ensing
Robert Ensing 2026.07.21
Great experience a job well done appreciated all the insights and information 👍
Report
Reply from Westside Service - Holland 2024.07.28
Robert,

Thank you for the opportunity to work on your vehicle. Greatly appreciate the kind review!

Best regards,
The team at Westside Service
Trenton DeJong
Trenton DeJong 2026.07.16
I believe the guys that work here are trustworthy.
Report
Reply from Westside Service - Holland 2026.07.17
Trenton, thank you for taking the time to share your experience! Earning our customers' trust is one of the greatest compliments we can receive, and we're honored to have earned yours. Thank you for trusting us with your electrical repairs, general maintenance, brakes, and oil change. We truly appreciate your support and look forward to helping you with all your future automotive needs!
Tyler Houseman
Tyler Houseman 2026.07.10
Report
Reply from Westside Service - Holland 2026.07.10
Tyler, thank you so much for the 5-star review! We truly appreciate your support and are grateful you chose our team. We look forward to helping you with all your future automotive needs!
Nancy
Nancy 2026.07.02
Had trouble using the phone ap to request services. After my oil change I was told I had an oil leak. Was sent a picture with a lot of visible oil, but couldn’t that have leaked there during service? Was disappointed that I wasn’t reminded about the tire pressure monitor system that needed repair. Would have liked to to have gotten that repaired under the coupon I used.
Report
Reply from Westside Service - Holland 2026.07.08
Hi Nancy, thank you for taking the time to share your feedback. We appreciate you trusting us with your vehicle and are glad we had the opportunity to complete both the oil change and the oil leak repair.

We're sorry to hear the app didn't provide the experience you expected. We also understand your concerns about the oil leak photo. Our technicians document the condition of the vehicle during the inspection process so we can clearly communicate what they find, and we're always happy to answer any questions about those findings.

We do see that a TPMS check was included as a recommendation on your digital inspection while your vehicle was in the shop. We understand it would have been helpful to discuss that recommendation further, especially while you were here, and we'll use your feedback as an opportunity to continue improving our communication.

Thank you again for your feedback and for choosing our shop. If we can clarify anything further or answer any questions, please don't hesitate to give us a call at 616-298-3903. We'd be happy to help.

Frequently asked questions about Westside Service - Holland

How many reviews does Westside Service - Holland have?

Westside Service - Holland has 594 reviews on Trustindex, collected from Google and Trustindex.

What is Westside Service - Holland's average rating?

Westside Service - Holland is rated 4.8 out of 5 based on 594 reviews. 89% of reviewers gave five stars.

Are Westside Service - Holland reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

How do I write a review for Westside Service - Holland?

Use the "Write a review" button on this page to share your own experience with Westside Service - Holland.

Write a review for Westside Service - Holland

Write a review
Skyrocket Your Sales with Customer Reviews. No coding required.
Create a Free Account