Thank you for taking the time to leave us a review, Mollie! We appreciate you trusting our team with your vehicle's tires, brakes, A/C, and maintenance needs. We're glad you were pleased with the value of our service and truly appreciate your support!
Thank you for taking the time to leave us a review, Scott! We truly appreciate your support and thank you for choosing our team. We look forward to helping you again!
Thank you for taking the time to leave us a review, Alan! We appreciate you trusting our team with your vehicle's exhaust, brake, and safety inspection needs. Thank you for choosing us, and we look forward to helping you again!
Thank you for taking the time to leave us a review, Laurie! We're glad you were pleased with our pricing and appreciate you choosing our team. Thank you for your support!
Thank you for taking the time to leave us a review! We truly appreciate your support and thank you for choosing our team. We look forward to helping you again!
Charlotte Screptock2026.09.17
Staff is friendly. Will answer any questions that I have. I do like that Kevin and Dan let me know what needs or if I can wait to have it done. I appreciate all the work that their crew does.
Thank you for the wonderful review, Charlotte! We're glad our team is always friendly and takes the time to answer your questions. It's especially great to hear that Kevin and Dan clearly explain what your vehicle needs now and what can safely wait, so you can make informed decisions without pressure. We'll be sure to share your appreciation with them and the entire crew!
SUZIE ASCENCIO2026.09.15
Great service from the phone call to deciding what to do with the issues we had
Thank you for the wonderful review, Suzie! We're glad you received great service from your initial phone call through diagnosing the vehicle and discussing your options. Clear communication and helping our customers make informed decisions are very important to our team. We truly appreciate your trust and support!
Joan Aalberts2026.09.10
Had an oil change and new front brakes put on. Always very helpful and they get the job done promptly.
Thank you for the wonderful review, Joan! We're glad our team continues to provide helpful, prompt service and was able to take care of your oil change and front brakes. We truly appreciate your continued trust and are happy you were pleased with the service and pricing!
Chris D.2026.09.09
They are stellar, and Dan thank you so much. They communicate, you can trust what they say, and they stand by their word. They were recommended by family, and we're lucky to have them nearby. Repairs are never fun, but they do their best to make it pleasant.
Thank you for the fantastic review, Chris! We're glad your family's recommendation brought you to us and that our communication, honesty, and commitment to standing behind our word have earned your trust. We'll be sure to share your special thanks with Dan. We know repairs aren't always enjoyable, so it means a lot to hear that our team made the experience as pleasant as possible!
Thank you for the 5-star review, Ken! We're glad you had a fast and positive experience with our team and were happy with the value of your transmission service. We truly appreciate your support and look forward to helping you again!
Steve Hoover2026.08.06
Took vehicle on from car breakdown on highway from out of state
Repair done promptly with exception of a unresolved secondary issue that was noticed on route to family emergency
Once on way after emergency back home
They made good on repairs and very accommodating cost free.
Very professional and recommended
Thank you for taking the time to share your experience, Steve! We're sorry your trip was interrupted by a breakdown, especially while traveling out of state and dealing with a family emergency. We're glad our team was able to get you back on the road quickly and, when the secondary issue became apparent, make it right at no cost. Your trust, kind words, and recommendation mean a great deal to us. We wish you safe travels and appreciate the opportunity to help when you needed it most.
Sierra Emelander2026.07.29
Went in for a tire balance and then they added a rotation on top of that. I was told after inspection my tie rod had a lot of play and I needed an oil change after I told them I just did one myself. Tie rods have ball joints at the ends, so they are designed to twist/rotate along their axis. If you grab the rod with your hand and can twist it forward and backward slightly, that is totally normal pivot action. After further inspection on my own there was no side by side play or in and out play just typical play to the tie rods. they told me they needed to fix it before even doing an alignment when it’s in good condition.
I know when we have work done on our vehicles it will be comprehensive and trusted. They completed the regular maintenance and suggested things to consider for the future.
Hi Steve, your trust fuels our commitment. Thank you for choosing us to care for your vehicles! Providing comprehensive maintenance along with thoughtful future recommendations is exactly how we aim to support you. We’re here whenever you need reliable service and honest advice to keep your rides running strong!
Tim Walden2026.07.24
We are on the road for the summer with our fifth wheel, and our F-350 tow vehicle developed some rough handling. I researched service options in Holland, our next stop, and scheduled with Westside. After dropping off the truck with their super friendly front staff, they gave me a ride back to the campground and picked me up when the service was done. I also decided to get some other maintenance work done. They fixed my suspension issue perfectly and inexpensively, and the other service items were perfectly done. I cannot say enough about Westside, about their professionalism, and how they literally go the extra mile when you need it.
Thank you for the wonderful review, Tim! We're honored you chose Westside Auto Services while traveling with your fifth wheel, and we're glad our team could get your F-350 back to handling properly. It's great to hear our shuttle service, friendly staff, and quality workmanship made your visit as convenient as possible. We appreciate your kind words and wish you safe travels for the rest of your summer adventures!
Robert Ensing2026.07.21
Great experience a job well done appreciated all the insights and information 👍
Trenton, thank you for taking the time to share your experience! Earning our customers' trust is one of the greatest compliments we can receive, and we're honored to have earned yours. Thank you for trusting us with your electrical repairs, general maintenance, brakes, and oil change. We truly appreciate your support and look forward to helping you with all your future automotive needs!
Tyler, thank you so much for the 5-star review! We truly appreciate your support and are grateful you chose our team. We look forward to helping you with all your future automotive needs!
Nancy2026.07.02
Had trouble using the phone ap to request services. After my oil change I was told I had an oil leak. Was sent a picture with a lot of visible oil, but couldn’t that have leaked there during service? Was disappointed that I wasn’t reminded about the tire pressure monitor system that needed repair. Would have liked to to have gotten that repaired under the coupon I used.
Hi Nancy, thank you for taking the time to share your feedback. We appreciate you trusting us with your vehicle and are glad we had the opportunity to complete both the oil change and the oil leak repair.
We're sorry to hear the app didn't provide the experience you expected. We also understand your concerns about the oil leak photo. Our technicians document the condition of the vehicle during the inspection process so we can clearly communicate what they find, and we're always happy to answer any questions about those findings.
We do see that a TPMS check was included as a recommendation on your digital inspection while your vehicle was in the shop. We understand it would have been helpful to discuss that recommendation further, especially while you were here, and we'll use your feedback as an opportunity to continue improving our communication.
Thank you again for your feedback and for choosing our shop. If we can clarify anything further or answer any questions, please don't hesitate to give us a call at 616-298-3903. We'd be happy to help.
Dennis Tisdale2026.06.30
Beyond happy with the service that was provided on my auto.I would recommend WESTSIDE SERVICE to everyone 😀
Dennis, thank you so much for the amazing review! We’re thrilled to hear you were beyond happy with the service provided for your vehicle. Our team works hard every day to deliver quality repairs, honest service, and an experience that leaves our customers feeling confident and well taken care of. Your recommendation means a lot to all of us, and we truly appreciate your support. Thank you for choosing Westside Service, and we look forward to helping you again whenever you need us!
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