West Henly Reviews

Daniel Smith 2025.10.19

     

All I can say is ive never been sad to leave a storage facility before. Jessica made renting here a great experience. Always available to answer questions, explain everything as thorough as needed, and willing to show the differences between units. The facility is clean. They keep up with the pest control more than any other place I've rented from. Jessica is an amazing employee and person.

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Reply from West Henly 2025.11.14

Daniel, your feedback means the world, and it was an honor to be part of your relocation adventures this year. Don't be a stranger if you're ever back in the hill country... and may you stay warm up north! Best always, Jessica

Melissa B. 2025.10.05

     

Great experience using this storage facility for the last 7 months…Jessica the manager was always so positive and helpful!! I would recommend anyone to use this facility and if need be, in the future, I would come back to this place! 👍

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Reply from West Henly 2025.10.05

Melissa, we are so grateful for your feedback, and the chance to assist your move process. Thank you for taking the time to share your experience, and for your trust this year. Happy settling in, there! ~Jessica

Brian Parker 2025.06.01

     

Jessica has been awesome to work with and it’s a beautiful facility

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Reply from West Henly 2025.06.01

We are grateful to have had you as a pioneer of our vehicle parking, and are always happy to hear these beautiful rigs will get enjoyed over the summer. Thank you so much for your business, and we hope you'll stay in touch! We truly appreciate your endorsement, Mr. Parker. ~jlw

Jenny Donovan 2025.05.20

     

West Henly Storage worked great for me. I needed climate control for my items. The facility is brand new, very clean and the office manager is super helpful.

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Reply from West Henly 2025.05.20

Jenny, thank you so much for giving us a try this year. We were very grateful to have you, and commend your efforts to organize and streamline! ~jlw

Ashley Brown 2025.05.12

     

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Reply from West Henly 2025.05.12

Ashley, we are so grateful to serve your family's storage needs, and hope you will keep us posted on your experience! Thanks so much for the feedback so far. :.)

Moira Zinn 2025.04.23

     

Fantastic experience. Just outside of town, clean, conscientious, and secure. I really appreciate this business.

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Reply from West Henly 2025.04.23

It was an honor that you chose us for your 'storage adventure,' Moira, and I hope we can stay in touch! Thank you so much for the kind words. ~jlw

Cody Reeves 2025.04.22

     

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Reply from West Henly 2025.04.22

Thank you for being a fantastic neighbor and community member at West Henly Storage, Cody. We are so happy we could serve you this last year!

Robert Campbell 2025.03.14

     

We initially rented a single climate-controlled unit to store household items. Jessica was MOST helpful in helping us sign up. Facility was EXTREMELY CLEAN. Later, we needed an additional unit, and again Jessica was most helpful in helping us rent a unit adjacent to the original one. We've now terminated our leases because we've moved all items into a new home nearby. If I could give 10 stars I would. The facility is very well designed: security gate with individual PINs, wide driveways, multiple building access points, wide interior hallways, availability of industrial carts to aid in moving items from vehicle to storage unit. Again, the entire facility (exterior and interior) is kept clean and tidy (no junk laying around). Finally, the cost seemed very reasonable.

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Reply from West Henly 2025.03.15

Robert, we so appreciated getting to be a part of your move process this year, and are now excited to be neighbors! Your input was highly valuable and truly helped us grow in our first year, benefiting all who will follow the trail you blazed. Happy unpacking, and thank you so much for the kind words! ~jlw

William Parkhouse 2025.03.07

     

Working with the Facility Manager, Jessica, has been nothing but pleasant, professional, and seamless. She is very accommodating and punctual. I greatly appreciated our interactions.

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Reply from West Henly 2025.03.07

William, we’re so excited for you to join our community of adventurers, and hope we serve as a launchpad for many happy trips! Thank you so much for the kind words. ~jlw

Sharon Savage 2025.02.26

     

I had an excellent experience at West Henly Storage. The facility is very new and maintained in immaculate condition. Any matter I needed help with was handled very professionally by the manager, Jessica Wood. Jessica is super competent in her job as the facility manager and was able to quickly resolve any issue we needed to address. The pricing was very competitive. Top notch facility and service.

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Reply from West Henly 2025.03.07

Sharon, it was such a delight working with you this year, and we’re so glad you chose us to assist with your move process. Thank you for sharing this encouraging feedback, with our being a new facility, and for the sheer pleasure of getting to know you. You are missed! ~jlw

Helen Rayborn 2024.10.30

     

I can’t say enough about this storage facility. New and nice set up! The BEST thing they have going is Jessica!! She helped me so much during my move and got me set up in 2 size units. She also got right back to me when I was already on my way back into town and noticed I left my key. She had me back in my unit the next morning. Highly recommended this place!!!

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Reply from West Henly 2024.10.29

Helen, we were so grateful to be able to support you during your move. Thank you for taking the time to share your experience with the community; you will certainly be missed in ours! We truly appreciate the feedback. <3 ~jlw

Lacey Wickline 2024.09.18

     

Incredible move-in experience, brand new facility and excellent management.

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Reply from West Henly 2024.09.18

Thank you so much for giving us a try, Lacey! We're delighted to be in a convenient spot for you. ~WHS

Shannon Smith 2024.08.09

     

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Reply from West Henly 2024.08.09

We appreciate your family being such a loyal member of the West Henly Storage community, Shannon! Thank you for your ongoing support.

Marica Mitchell 2024.05.30

     

Such a Great place! The staff was amazing and very helpful, facility was clean and updated.

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Reply from West Henly 2024.05.31

Thank you for the kind words, Marica! We're thrilled to hear that you had a great experience with our staff at West Henly Storage and found our facility clean and updated. We appreciate your feedback!

Makenzie Krenek 2024.03.23

     

I just had the most amazing experience renting a storage unit at West Henly. The office manager, Cherry, was so helpful, professional, and kind. What an asset to this company! I look forward to seeing her smiling face when I go to my unit.

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Reply from West Henly 2024.03.24

Hi Makenzie. Cherry at West Henly Storage works hard to provide exceptional service to our tenants and guests. We appreciate your feedback and value your business. Thank you for trusting us with your self-storage needs.

Jessica Wood 2024.02.10

     

This facility is gorgeous, and management was so helpful at all stages of move-in. Excited to see who will occupy the office and retail spaces, too. A very unique facility in our area.

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Reply from West Henly 2024.02.10

Thank you for your kind words, Jessica. We're happy to provide our service and help you with your storage needs. We're excited to find out who will be occupying the office and retail spaces as well! If you have any questions or need any more assistance, please don't hesitate to reach out. We're here to help.