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I was referred to West 1 Health for knee pain due to an old ACL injury, and I'm so glad I found them! The atmosphere is calm and pleasant, everyone is very welcoming, and there's a gym space on site that helps set up all the relevant exercises. My physio, James, is extremely knowledgeable and helpful; he's always happy to answer questions and continuously re-evaluates and adjusts the programme based on progress and constraints. His sunny personality makes it easy to push through rehab even when the going gets tough! My knee has been steadily improving. Highly recommend this place!
Lucia was friendly and knowledgeable, and the exercises she gave me helped me get my shoulder back to full strength, and her advice on form and warm-up exercises means I haven't had a problem with either of my shoulders since. Would definitely recommend.
Reply from West 1 Physiotherapy and Pilates
2023.04.01
Amazing work Joseph. Who does love pain free shoulders!
Keep up with the shoulder warm up exercises
Thank you
West 1 Health
Est. on Harley Street
Keep up with the shoulder warm up exercises
Thank you
West 1 Health
Est. on Harley Street
I saw Hayley at West 1 Health after a back injury, and I cannot say enough good things about her! Her knowledge and professionalism are obvious, but what truly sets her apart is how thoughtful she is. She explained what was going on with my back in a way that I could easily understand, walked me through the appropriate exercises, and made sure I was comfortable throughout the sessions.
If you’re dealing with an injury or niggle and want a physio who is knowledgeable and attentive, Hayley is exceptional. I am so grateful for her help and would recommend her to anyone!
Iona treated me for my back injury from hyper mobility - she was so nice and easy to talk to and I felt some comfortable around her whilst also knowing she was incredibly knowledgeable about my issue. I would suggest her to anyone who is experiencing pain and wants someone who is kind and caring as well as very good at fixing the problem!
Very expensive for what was essentially a chat and a few exercises. Paid over £100 for an initial assessment and treatment, but the session felt rushed (under 45 minutes) and consisted mostly of basic advice I could have found online. No real hands-on progress after follow-up. Wouldn't return.
Reply from West 1 Physiotherapy and Pilates
2026.01.14
Update: 14.01.2026. Once again we have checked our database, emails and cannot find your name. You haven’t reached out to us either. The fact that you left a 1* review for another clinic on the same day, could mean you have got the wrong clinic. Our door is always open for communication Ms Wood. Thank you.
11.01.2026
Hi Lillian, thank you for taking the time to leave a review.
We have carefully checked our records, but we are unable to locate an appointment under your name or details matching the appointment you described.
Please would you be kind enough to email/call us directly and I would personally assist you with your concern.
Info@west1health.com
Thank you
Vishal
West 1 Health
11.01.2026
Hi Lillian, thank you for taking the time to leave a review.
We have carefully checked our records, but we are unable to locate an appointment under your name or details matching the appointment you described.
Please would you be kind enough to email/call us directly and I would personally assist you with your concern.
Info@west1health.com
Thank you
Vishal
West 1 Health
I’ve been seeing Hayley at West One Health for almost two years and honestly couldn’t recommend her more highly. I’ve seen her for a range of different issues, and she is incredibly knowledgeable, always thoughtful in her approach, and never short of alternative options when something doesn’t work. She’s very patient, genuinely lovely, and I always look forward to my appointments. I truly couldn’t recommend her enough.
Reply from West 1 Physiotherapy and Pilates
2026.01.13
Hi Louise. Thank you for your review.
We’re so glad that you have found Hayley.
All the best
West 1 Health
Mandeville Place, London
We’re so glad that you have found Hayley.
All the best
West 1 Health
Mandeville Place, London
I cannot recommend James Charlish highly enough. After picking up a knee injury post-Ironman, I reached a point where I’d lost hope of getting back into training. James quickly identified the issue, educated me on what was going on, and built a tailored plan.
His understanding of biomechanics, muscle imbalances and joint loading is outstanding, and every session has been a thoughtful adjustment of workload and exercise progression. Thanks to his professionalism, attention to detail and constant encouragement, I’m now back up and running and training hard again. If you’re dealing with muscle, knee or joint issues, James is THE MAN!!
The whole team are excellent.
Hayley is our physiotherapist, shes amazing, kind, empathetic, and extremely knowledgeable. She helped me recover after my ACL reconstruction and meniscus repair, including guidance around rehab and travel. She is now treating my daughter after her syndesmosis repair with the same expertise and care. We feel very fortunate to be under her care and highly recommend her.
I have had problems with my neck and shoulders and lower spine and the treatment I have had with Vina and Iona (osteopathy and physio) has been exceptionally good, with hands on support and exercises to do at home. Cannot recommend then highly enough. The receptionists are exgtremely helfpul and friendly too. I would efinitely go back to them but at the moment I am so much better.
I received a fantastic service from West1Health and in particular I want to send a massive thank you to Sangi from the bottom of my heart. Thanks to her professionalism, help and support I was able to complete my marathon in Valencia on Sunday (my first one!) despite my injury and I have no doubt it would not have happened without her.
I will be back for some more sessions in the near future hopefully this time to try and avoid getting injured in the first place, whilst chasing my next goals.