Verified Company
Could not have asked for a more professional, detailed, and thorough job. Raf was a pleasure to work with from moment one - reliable, responsive, and clearly passionate and informed about his work and the products he uses. He and his team went above and beyond, addressing concerns beyond the scope of the project, without any attempt to “upsell,” working late into the evening to get everything completed, and following up when the job was done to ensure we were satisfied. Highly recommend!
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RAF, has continuously communicated extremely well throughout the entire process. When I found out I could not install a sump
Pump in my basement, raf came and helped me make the correct choice. Raf filled 60 cinder blocks and coated my walls as well. Even after the install, I had questions, raf came over same day to discuss. He is extremely respectful and works his butt off! Thanks RAF and team!
We had a very positive experience. Raf was dependable and came when he said. He explained every step of the work and answered all questions. Definitely recommend
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2025.05.23
Hi Ann,
Thank you for your great review! We're happy to hear you had a positive experience and that Raf's reliability and clear communication stood out. We truly appreciate your recommendation — it means a lot. Don’t hesitate to reach out if we can help again in the future!
Thank you for your great review! We're happy to hear you had a positive experience and that Raf's reliability and clear communication stood out. We truly appreciate your recommendation — it means a lot. Don’t hesitate to reach out if we can help again in the future!
I needed the foundation of my house repaired and a small concrete apron replaced. I had contacted a number of contractors but they either didn’t do that type of work or just never responded. Raf replied to my email within two hours, and came over within a few days to inspect the foundation. Raf is extremely knowledgeable, and explained the issue and how the repairs would be done. Within a week the work was completed, and ahead of schedule. Foundation and concrete apron look fantastic - excellent work by Raf and his crew! I’ve attached some before and after pictures.
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2025.05.23
Hi Darla,
Thank you so much for your kind words and for taking the time to share your experience — and the before-and-after photos! We're glad we could help with your foundation repair and concrete apron replacement. Raf and the crew take great pride in delivering quality work and clear communication, so it means a lot to hear that reflected in your feedback. If you ever need anything in the future, don’t hesitate to reach out.
Thank you so much for your kind words and for taking the time to share your experience — and the before-and-after photos! We're glad we could help with your foundation repair and concrete apron replacement. Raf and the crew take great pride in delivering quality work and clear communication, so it means a lot to hear that reflected in your feedback. If you ever need anything in the future, don’t hesitate to reach out.
Raf is an expert that you can trust to find and deliver the right solution for your cracks. After consulting with multiple contractors, Raf was the only one that would solve our wall crack and leak the correct way, showcasing deep expertise in understanding the root cause. Raf and his team were honest and professional and always found ways to go above and beyond. We have had no water in our basement since! If you have a crack that needs to be secured and fixed, there's no better expert.
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2025.05.23
Hi Ari,
Thank you for the thoughtful and detailed review! We’re thrilled to hear that Raf’s expertise and commitment to doing the job right made a lasting difference — especially with no more water in the basement! It’s always our goal to address the root cause, not just the symptoms, and we’re grateful you recognized that. We appreciate your trust and your kind words.
Thank you for the thoughtful and detailed review! We’re thrilled to hear that Raf’s expertise and commitment to doing the job right made a lasting difference — especially with no more water in the basement! It’s always our goal to address the root cause, not just the symptoms, and we’re grateful you recognized that. We appreciate your trust and your kind words.
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I had a leak in my basement. I contacted Raf and he did an excellent analysis of the problem followed by an excellent job--clean, prompt and timely, explaining every step along the way and delivering a fix for a problem--the basement is dry. Thank you!
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2025.02.02
Andrzei, Thank You!
Raf did an amazing job repairing several large cracks in the masonry walls of our garage in Westchester. His deep knowledge and experience in this space was reflected in the work quality as the techniques, materials and application can be complicated. We learned a lot from working with him and would highly recommend We Fix Cracks. Thank you Raf!
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2025.01.21
Mr Wong, Thank You! It's been a pleasure to provide our services to you. Thank You for a Great patience and Your attention to details. Raf
We fix cracks did an excellent work on my house in Bedford Hills NY. All 4 cracks were secured forever. Thank You RAF and Your professional crew. A pleasure to do business with You.
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2024.12.05
Mr Miguel, it's been a pleasure to work at Your property, many thanks to Your patience and trust. Your house structural and leaking foundation issues were fixed forever as proposed. These old leaks now is a memory. I hope You will enjoy this new living experience without the routine of checking Your basement for leaks.
Sincerely,
Raf Volkov
We Fix Cracks LLC
Sincerely,
Raf Volkov
We Fix Cracks LLC
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Very pleased with overall experience with this company . The show up for scheduled appointments on time, very professional. Quality of work was excellent. Very detailed, knowledgeable and displayed interest in doing the work right. The crew did a fantastic job waterproofing my basement from water seepage in our house . We also had some structural issues so they repaired the cracks on the walls as well. The crew was hard working and the price was right!
I recently had the pleasure of meeting Rafail, who provided exceptional advice on home maintenance during his visit to my residence. Rafail is personable and a great communicator. Although no repair work was required, his expertise and guidance left a lasting impression. He took the time to make sure I understood everything that he was explaining. I was advised by a separate contractor that an extensive amount of repairs would need to be made to avoid water/moisture damage, before painting my basement. I called Rafail for a second opinion and he was very honest with me, stating that there was no way to even determine this without being able to see behind the walls.
From the moment he arrived, Rafail demonstrated a genuine commitment to customer satisfaction. He took the time to share valuable insights on preventive measures to maintain our basements overall condition. What stood out the most was his honesty in acknowledging that no immediate repairs were necessary and the time he took to explain everything in great detail.
Rafail is extremely knowledgeable and explained potential issues that homeowners commonly face and offered practical tips to prevent future problems. His advice was not only informative but also tailored to the specific needs of my home. I appreciated the transparency and integrity he exhibited throughout the consultation.
While some may expect a repairman to focus solely on fixing problems, Rafail went above and beyond by empowering me with the knowledge to proactively care for my home. It is rare to encounter a professional who genuinely prioritizes the customers best interests and I am grateful for the valuable insights shared during his visit.
I recommend Rafail for his honesty, expertise, and commitment to customer education. Should the need for repairs arise in the future, I will undoubtedly turn to him for reliable and trustworthy service. Thank you for your exceptional consultation and dedication to ensuring the well-being of my home!
Professional extremely responsive, the work is done professionally, quickly, and correctly. They stay in touch and show you exactly what was done. I would recommend them for any and all work you need on your foundation.
Reply from We Fix Cracks - Foundation Water Leak and Crack Repair
2023.08.14
Gus, Thank You! It’s been a pleasure to do this work at your property. Thank You for You trust and great patience!
I wanted to take a moment to express my sincere appreciation for the exceptional service that your company provided when fixing our foundation. Your team's expertise and professionalism were truly remarkable, and we are extremely pleased with the results.
Of all the contractors we contacted, we found Rafail to be the most knowledgeable and experienced. He was able to identify the actual issue that was causing the cracks in our foundation, while other contractors simply proposed quick fixes that would not have addressed the underlying problem.
Throughout the project, Rafail communicated with us regularly to provide updates on the progress and to answer any questions we had. He was always patient, courteous, and respectful, and we felt very comfortable working with him.
Thanks to Rafail's efforts, our foundation is now stable and secure, and we feel much more confident in the safety and integrity of our home. We would not hesitate to recommend We Fix Cracks to anyone in need of foundation repair services, and we are grateful for the excellent work that you have done for us.
Thank you again for your outstanding service and for helping us to achieve a stable and secure foundation.
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Very happy with the service! They deliver high quality work at a reasonable price. We had a foundational crack that extended from the slab to the wall. The company waterproofed the foundation, got rid of the crack, and finished it off with a structural wall reinforcement. Outstanding work - will definitely recommend!
Raf Volkov and his team installed structural reinforcement to our basement walls and slab. He also sealed some leaking cracks of our foundation. He is very professional and used the best materials such as carbon fiber, Kevlar and epoxy at a reasonable price.
I highly recommend him.
Serlio Araujo
Norwalk, CT
