Wayfinder Moving Services - Buffalo NY Movers

Wayfinder Moving Services - Buffalo NY Movers Reviews

Excellent rating
     
4.8 | 389 reviews
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Wayfinder Moving Services - Buffalo NY Movers
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4.8

| 389 total

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Sarah
Sarah 2025.11.20
     
Taj, Antonio, and Austin were great, kind and efficient.
Reply from Wayfinder Moving Services - Buffalo NY Movers 2025.12.01
Hi Sarah,

Thank you for the kind words! We’re glad to hear Taj, Antonio, and Austin were great, kind, and efficient. We appreciate you choosing us! 💙📦

-The Wayfinder Team
Joelle Sberg
Joelle Sberg 2025.09.26
     
Taj and Terrance were great! Extremely friendly, conscientious of personal belongings, and very strong! I've never been disappointed with Wayfinder Moving, it is an excellent company to work with for full house moving or just a few items. We will keep using Wayfinder again and again, and we recommend them 100%
Reply from Wayfinder Moving Services - Buffalo NY Movers 2025.09.29
Hi Joelle,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that Taj and Terrance provided excellent service and made your moving experience smooth and stress-free. We can’t wait to help with your next move! Thanks again for the recommendation!

The Wayfinder Team
Jennifer B.
Jennifer B. 2025.08.29
     
Trustindex Verified
We just moved my mom from western NY to NC to live with us. We had a great experience with Wayfinder. Everyone was so friendly and responsive. Everything came in perfect condition. Folks just need to be aware that if you have a small load and you elect to have your furnishings shipped with another load that it may take a few weeks to get the furniture. Plan accordingly. Great job Wayfinder
Maureen Halton
Maureen Halton 2025.06.11
     
We worked with Wayfinder for a local move back in March 2025 (Kenmore to Hamburg), and the experience was outstanding from start to finish. We worked with Ron on our estimate, and he was efficient, thorough, communicative, and an overall delight to work with. The team of Teresas did our full-house pack, and they were incredibly careful and (like Ron) super efficient - you could tell it wasn't their first rodeo. Antonio and his crew did our actual move, and WOW they are good. Strategic, creative, fast, careful, and enjoyable to be around (all super polite with a great sense of humor). All of our stuff was transported safely and without any issues. We also recommended Wayfinder to friends who moved in April, and they—like us—were very satisfied with their moving experience. Highly recommend the Wayfinder team!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2025.06.23
Hi Maureen,

Thank you so much for the amazing feedback! We're thrilled to hear your move from Kenmore to Hamburg went smoothly and that Ron, the Teresas, and Antonio’s crew delivered top-notch service. It means a lot that you recommended us to friends too—thank you for trusting Wayfinder! 🚚👏

The Wayfinder Team
Aimee Folster
Aimee Folster 2025.06.03
     
This company is outstanding! The 3 men today were unbelievably professional, took care of my mom’s furniture with the utmost respect of her things. I can’t say enough good things about this company and would highly recommend them!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2025.06.23
Hi Aimee,

Thank you so much for your heartfelt review! We're honored to have helped with your mom’s move and glad our team could provide the care and professionalism you deserved. Your recommendation means the world to us! 💙🚚

The Wayfinder Team
Michele Zimmer
Michele Zimmer 2025.05.03
     
I Had Wayfinder Movers yesterday and they were amazing - polite, efficient and very helpful. AS part of this move, they needed to remove a couch from an older home and spent the added time (and it was excessive) trying every which way to accommodate. And they did find a way. I've had movers in the past give up after one try and just leave the piece. In addition, the office staff is very friendly and helpful. Major kudos to the entire team! Would highly recommend and will definitely use them again.
Reply from Wayfinder Moving Services - Buffalo NY Movers 2025.05.27
Hi Michele,

Thank you so much for your fantastic review! We’re thrilled to hear our team went above and beyond to get that couch out safely, even with the extra challenges. Persistence and care are what we strive for, and it’s wonderful to know it made a difference. We’ll be sure to share your kudos with both our movers and office staff. We truly appreciate your recommendation and look forward to assisting you again in the future!

The Wayfinder Team
Ema Marter
Ema Marter 2025.04.21
     
I had such a great experience with this company thanks to Antonio and Taj. They were friendly, hardworking, and incredibly professional throughout a long and unexpectedly challenging move. It ended up taking 6.5 hours in off-and-on pouring rain, with a lot more heavy lifting, and effort than anticipated. They didn’t take a single break the entire time. Both of them were calm under pressure, respectful of my space and belongings, and were attentive the whole day, asking questions to make sure everything ended up exactly where I wanted it. They were also just genuinely great to talk to. They went above and beyond and made a difficult day feel manageable. Highly recommend booking with them if you want movers who are not only reliable, but kind and great to work with.
Barry Minbiole
Barry Minbiole 2025.03.25
     
The team was professional, careful, cooperative, considerate. The best!
Joshua James
Joshua James 2024.11.07
     
Great experience! The guys were very nice and came in the designated time window with good communication!
Brenda L.
Brenda L. 2024.10.29
     
Trustindex Verified
Don't ever use this company. I hired them to move from Buffalo to Florida. In the midst of actually moving they split my load. They threatened to put my stuff in storage if I didn't pay them when they delivered my first load. They never laid anything on the NEW FLOORS and scratched my brand-new floor. They scratched my walls. They never brought the hardware to put my new bed together. They not only left my bed disassembled they took a big chunk out of the brand new headboard. They misplaced part of my piano and brought it in without the wood fixture. They misplaced the glass on my end table. They promised this stuff would be on the second load. On the second load they loaded my stuff on the truck in a rain storm. My file cabinet and desk got water damage. They broke my $600.00 bike. They broke my outdoor lamp. They never delivered FIVE large boxes including ALL my linen. When I told them this and sent pictures of all the damages (including more than I mentioned) and the money it would cost to replace the boxes that were lost including my mother's heirloom Christmas tree, a memory I will always be without (damages well over $5000.00 they gave me a check for $600.00! It was the biggest insult. The check was sent with a threatening letter indicating if I cashed it they were no longer liable. I have NEVER worked with such an unreliable and irresponsible company in my life. I paid them over 8,000 to more. I trusted them with memories and valuables I could never replace and they destroyed them. Once they got me to sign the contract and got my money they started getting demanding and treated me like I was trash. I would never use this company and am warning you if you chose them. I promise you you'll regret it.
Cathy Lanzalaco
Cathy Lanzalaco 2024.10.25
     
On time. Pleasant. Professional. These folks moved me from NY to VA perfectly without a glitch. All of my belongings arrived on time in perfect condition. I could not have been happier and will use them for my next move!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.10.25
Hi Cathy,


Thank you so much for your kind words! We’re thrilled to hear that your move from NY to VA went perfectly. Our team takes pride in ensuring a smooth, professional experience, and it’s wonderful to know everything arrived safely and on time. We look forward to helping with your next move when the time comes!

The Wayfinder Team
Luke Moran
Luke Moran 2024.10.01
     
Awesome crew! Fast and reliable!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.10.25
Hi Luke,

Thank you so much for the great review! We're thrilled to hear you found our crew fast and reliable. We appreciate your support and hope to help you again in the future!

The Wayfinder Team
Kelly Riley
Kelly Riley 2024.09.30
     
Theresa & her team were great! Would definitely recommend if you are moving around Buffalo.
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.10.25
Hi Kelly,

Thank you so much for choosing us for your moves and for sharing your experience! We're thrilled to hear that our team provided you with the professionalism and assistance you needed. It’s always our goal to make moving as seamless and stress-free as possible. If you ever need us again, we’d be more than happy to help.

Thank you for being a valued customer!
The Wayfinder Team
Hillary Gesel
Hillary Gesel 2024.09.28
     
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.10.25
Hi Hillary,

Thank you for the 5-star rating! We're glad we could make your move a great experience.

The Wayfinder Team
Alisa Ray
Alisa Ray 2024.09.27
     
We had a great experience using Wayfinder for an interstate move. Everyone we interacted with was respectful, friendly and efficient and they were accommodating even during a busy holiday moving season when dates were in flux down to the last minute due to circumstances beyond our control. We ended up having to submit a claim for a couple of small items that weren't very sturdy but the claims process was easy and the 300+ other items arrived intact. Special thanks to Ron who provided the quote, Theresa, Malik, and the rest of the crew that handled the move out, and Kevin who drove the truck down and lead the local team that helped with move in. They treated our items with care and made sure everything was in place and assembled properly. We highly recommend Wayfinder for anyone in need and would absolutely use them again!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.10.25
Hi Alisa,


Thank you so much for your kind words and detailed review! We're thrilled to hear that your interstate move went smoothly and that our team—Ron, Theresa, Malik, Kevin, and the rest—could provide you with the service and support you needed, especially during the busy holiday season. We’re glad the claims process was straightforward and appreciate your understanding with the small items. It’s great to know that the rest of your belongings arrived intact and were handled with the care and respect they deserve. Thank you again for trusting Wayfinder, and we look forward to helping you with any future moves! Safe travels in your new home!

The Wayfinder Team
Gene M
Gene M 2024.09.26
     
Unbelievable at how amazingly Awesome the moving team was today. Professional yet customer friendly as well. Our belongings couldn't have been in better hands today. Thank you so much men. Jena thank you as well. Please ask management to consider giving these guys a well-deserved raise.
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.11.06
Hi Gene,

Thank you so much for this wonderful review!
We’re thrilled to hear that our team made your move such a positive experience. Professional, yet friendly service is what we aim for, and it’s great to know they treated your belongings with the utmost care.

We truly appreciate your kind words and will definitely pass them along to the team! Thank you again for choosing Wayfinder—we’re here anytime you need us!

The Wayfinder Team
Sean Fitzgerald
Sean Fitzgerald 2024.09.26
     
Great move, professional and adaptable.
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.11.06
Hi Sean,

Thank you for the great review! We're glad to hear our team was professional and adaptable. We appreciate your feedback and look forward to helping you again!

The Wayfinder Team
Martin Weir
Martin Weir 2024.09.21
     
Such a wonderful surprise. I expected the job to be done, which they did. Now for the REAL job they did. Every time I was working on taking something apart or carrying a box, one of the “Wayfinders” was usually checking to make sure I was OK. It was important to the crew that, when they placed a piece of furniture, it was where we wanted it. They were very friendly and completed the job with the same warmth as when they began the job. Amazing!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.11.06
Hi Martin,

Thank you for the amazing review! We’re so glad to hear that our team went above and beyond to make sure you were taken care of every step of the way. It’s our goal to make the entire moving process as smooth and personal as possible, and we’re thrilled to know they made such a positive impact.

We truly appreciate your kind words and are happy to have helped make your move a great experience!

The Wayfinder Team
Sara Daly
Sara Daly 2024.09.20
     
This is the second time I’ve used Wayfinder and both times they were great! Efficient and careful with my stuff, and great customer service at every step from booking to meeting the movers and completing the job. Thank you so much for making my move so much easier and stress-free!
Reply from Wayfinder Moving Services - Buffalo NY Movers 2024.11.06
Hi Sara,

Thank you for being a repeat customer and for sharing your experience! We’re thrilled to hear that both moves went smoothly and that our team provided efficient, careful service with great customer support.

Making your move easier and stress-free is our goal, and we’re so glad we could help. We appreciate your trust in us and look forward to assisting you again in the future!

The Wayfinder Team

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