A big thanks to the folks at Walker Heating and Air. They came through in a tough situation to get new indoor and outdoor HVAC units up and running when old system stopped working. Went from no heat to fully functioning new system in only a few days. Option to repair was presented as well. Really appreciate how they explain things. Provided same day service on follow up too!
Keeps breaking and they stopped responding. Our house is set to 80 and the temp is at 57. They came to fix it and the same issue is happening again. It’s down to 71 now and keeps dropping. New filter. Turned everything off and on. The heater is just not working.
These guys came out because auxiliary heat kept coming on. They diagnosed the problem very quick and lt ended up being a simple part that was long overdue to be replaced. Great work 👏 thank you
Reply from Walker Heating & Air Conditioning
Thank you Mr. Anthony Pink Floyd, for the 5-star review and for taking the time to explain the issue. We’re glad we could get out quickly, identify the problem, and shoot you in the right direction. Appreciate the feedback, thanks again for thinking about Walker and for calling us to help fix the issue.
Justin was very professional and answered all my questions.
Great service.
Reply from Walker Heating & Air Conditioning
Thank you, Anja, for the 5-star review. We’re glad Justin was professional, took the time to answer all your questions, and delivered the kind of service you expected. Appreciate you choosing us.
Justin arrived promptly at the scheduled time and conducted a detailed inspection of our HVAC units. He performed a thorough cleaning of the outdoor condensing unit and took the time to explain his findings clearly. He also offered informed and practical recommendations on how to optimize the system’s performance and extend its lifespan. Professional, knowledgeable, and efficient—highly recommended. I signed up for the twice-a-year maintenance service for a/c and furnace.
Reply from Walker Heating & Air Conditioning
2025.06.23
Thank you for the thoughtful review! Justin always aims to go above and beyond, and we’re glad to hear he made a great impression. We appreciate you taking the time to share your experience!
I can't say enough good things about Walker HVAC. They are honest, polite, knowledgeable, available quickly, you can schedule online, their arrival window is only 2 hrs and they are always timely, they let you know when they're otw, they cover their shoes (iykyk), they have talked me out of expensive fixes, and their maintenance membership is one of the cheapest I've seen. We had them work on our old unit, replaced our unit with them a few years ago, and maintenance since then, and it's one of the few home appointments I never dread.
Reply from Walker Heating & Air Conditioning
Thank you so much, Lattany, for taking the time to share such a glowing review! We're thrilled to hear that our team has made your HVAC experiences stress-free and positive—from the initial repairs on your old unit to the replacement and ongoing maintenance. Honesty, timeliness, and respect for your home are core to how we operate, and it's rewarding to know we've hit the mark for you. We truly appreciate your loyalty and kind words. If you ever need anything else, we're just a click or call away—here's to many more dread-free appointments!
Cannot say enough great things about this company. Quick response and repair time. Thank you.
Reply from Walker Heating & Air Conditioning
2025.04.21
We’re glad that we could answer all your questions and provide thorough service, K D! Thank you for your review and for choosing us to inspect your AC and heat unit.
As always, Mark was delightful, professional and efficient. He explained exactly what he was going to do and answered all my questions thoroughly.
Reply from Walker Heating & Air Conditioning
2023.11.20
Susan thank you for posting this review, much appreciated, it is always a pleasure working with you.
I called this company primarily because they’re small business with 5 star reviews. They don’t disappoint. Service by Kevin (the owner) was timely, exceptional and went beyond what was expected. My AC unit called for a very specific motor and he went out of his way to contact the manufacturer and pick up and install the exact motor that was needed. The other option was to order it and come back once it arrived. I now have cool air (in 91 degree weather). In addition he gave me the best options for saving money. He will come back in 6 months to provide no cost maintenance under the Family Plan. Very satisfied customer. Use them. They are honest and reliable and a great value!
Reply from Walker Heating & Air Conditioning
2022.08.10
Hi Susan, thank you for taking the time to share your experience and post this great review. Look forward to seeing you in the fall for the heating maintenance. Have a great rest of the summer!